- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
First time ordering. Was nervous about sizing. Everything was great! I did need to talk to customer service about a discount not applied but it was resolved.
Date of experience: July 5, 2019
I appreciate the quality of your garments, the speed in which they arrived, and the wonderful staff I dealt with, I have already recommended you to friends.
Date of experience: January 11, 2021
Fit not as described at least not in my case. I went by the fit guide and ordered, everything fits but the cup. I am overflowing. So it is not comfortable at all.
Date of experience: September 28, 2020
We'll take care of this, Christine. DM us your order number via this link: http://m.me/shapermint so we can work on your free exchange!
They really mean it when they say you will get the perfect fit. You can exchange for a different size or get a no-hassle refund. I'm really enjoyed all the products I've received.
Date of experience: September 25, 2020
Yay! Your satisfaction means everything to us, Carole. Glad you like it! Stay fabulous! :)
Had a defect in one of the bras I ordered and it was replaced without question. One styler didn't fit properly and I was offered a replacement immediately. Good service and courteous representatives.
Date of experience: April 2, 2021
Been searching for a comfortable, easy to fit, simple uncomplicated bra. I don't need wires, I don't need push ups, or anything fancy just a good simple fitting everyday bra. This is it!
Date of experience: August 13, 2020
These are the most comfortable bras I have ever worn. I have been searching for new bras for about a year with no luck. Shapermint is the brand I will always wear now!
Date of experience: August 16, 2020
WOW! We're glad that you've finally found your perfect match and found it on Shapermint, Carol! Spread the love and be our next Brand Ambassador! Head on to this link if you're interested: shpmint.com/ambassador.
I ordered 2 black bras and they are great but the 2 white bras came with liners misplaced and they have to be reshaped after every wash. They are very comfortable while wearing.
Date of experience: March 23, 2020
My only complaint is that the snaps in the back have a hard plastic on theIr edge and it pokes into my back. Other than that, the bras are extremely comfortable and supportive.
Date of experience: August 21, 2020
Glad that you love the comfort and support, K T. Should you need assistance getting a free exchange, please send us a DM through this link
Glad that you love the comfort and support, K T. Should you need assistance getting a free exchange, please send us a DM through this link http://m.me/shapermint.
I am not used to wearing a bra this freeform. It fit well and is comfortable. If you are looking for a casual, comfortable bra you will like this one.
Date of experience: September 9, 2020
Appreciate your feedback, Gaye. Should you need help, please send us a message here: http://m.me/shapermint
I love my new shaper underwear/tummy control. I wear it under every item of clothing I own. It's very comfortable and I'm no longer self-conscious when I wear tight clothing.
Date of experience: July 30, 2020
The items were delivered when they said it would.
The items I bought are good quality.
I was skeptical about them at first but I'm glad I took the risk.
Date of experience: November 29, 2020
Yay! We're happy to hear this, Hailey. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
The triangular pads inside the bra move around when you put on and take off! Also, the band underneath the cups rolls up and the sides need to be sturdier!
Date of experience: May 13, 2020
The site is very easy to use and the selection is great. There is a style for every one of your "problems" and the ones I've tried are comfortable and easy to wear. I will definitely buy again.
Date of experience: July 5, 2020
The product fit perfectly and my clothes look better on me with the product. I am satisfied with the material that it is made to keep it securely in place.
Date of experience: July 8, 2020
Fast and easy ordering delivery came very quickly also. The only thing is 8 bought a black bra and a white one same size but the white one ran smaller than the black one I found that strange
Date of experience: March 3, 2020
The item I received, although very nice, was too small for me. I went to return it and they told me to keep it and see if someone I knew could wear it. My sister LOVED it. Thanks!
Date of experience: September 30, 2020
Great! Glad that we're able to make things right for you and that you also shared the experience with your sister! Spread the love!
I kept buying shapers hoping to find shapers that would work for me now I am very happy and wearing these shapers all the time thank for making quality shapers
Date of experience: October 9, 2020
We're so happy that you found us, Lola! You know, we could use someone like you as a brand ambassador to help us spread the love! If you're willing to do that, just go to this link and fill out the form https://shapermint.com/pages/ambassador
Feels good I think I should have got a large instead of an extra large. The large would have made my stomach more flat. The product is great. Thank you
Date of experience: June 20, 2020
Don't worry, Shanna. We're here to help you find your best fit. Send us a DM with your order info through this link. http://m.me/shapermint We've got you!
Great quality products perfect fit and really made me feel better about myself thank you for the lovely products and all your great service and very kind help and support
Date of experience: April 2, 2020
The original size I ordered was way too big and without hesitation they fixed the problem. The new merchandise I received was phenomenal providing curves in all the right places.
Date of experience: July 5, 2019
I'm dealing with a life changing situation- had to move mom in with us because she had Alzheimer's /its a 24/7 job. Still in pack, never got to use it
Date of experience: July 1, 2019
No worries, Cathy. We totally understand your situation. We already created a replacement order for you, an All Day Every Day Empetua™ High Waisted Shaper Panty Black / XS / S. Here's your new order number SM2087867. We will send you the tracking details through email once uploaded in the system.
Let us know if there is anything else we can help you. Have a nice day and stay positive.
I tried a garment and it did not fit like it should.
I contact Shapermint. No problem, Sent back. Refund back in a few business days.
I will order again/
Date of experience: July 10, 2019
I have never had an issue receiving a refund or exchange. It's so easy and shipping is fast! Also, the fit on the shaperwear is pretty good. The shapewear bras are so comfortable. Size up though!
Date of experience: July 8, 2019
I had an issue with an item I purchased and the Customer Service Representative quickly resolved it, had new item shipped out right away, and exceeded my expectations. Thanks again!
Date of experience: July 22, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Thank you for doing that, Wendy. Please, get back to us if you need anything, okay? Stay awesome, girl!