Sheorder

This company did send the correct product. I ordered a large dress going off the size charts provided. The dress was much too large for me and did not match the size charts. I emailed multiple times saying i was happy to pay the postage and that i just wanted to exchange for a medium size. I emailed via the website exchange process and via the email provided on the packaging. I never heard from them so after 6 emails with no response i rang the company in china. They said to email again and they would check it and reply. Of course they didn't and when i tried calling the number again it was disconnected. Have gone to a dress alteration store for resizing of the dress as have given up on being able to exchange and the dress was $120 and don't want to waste it. It is a lovely dress. I wouldn't advise dealing with this company because they don't seem to be able to fix problems with ordering. They just ignore their customers.