Shine and Shield

* I've never had to leave a review like this but we have given Carlos more than a handful of opportunities to make this right. **
Carlos DESTROYED OUR POOL SCREEN in September 2023 during his work on our pavers. He apologized and told us he would come back to take care of it. Each day that he said he would come to fix it, the day came and he never showed. He made up more days and times that he could come by and still never showed. After weeks then months went by with false promises, he eventually blew us off completely.
I decided to reach out to him once more yesterday, 2/28 and he once again tried to delay coming to fix it. I asked him to please make this right and he said he would come 2/29 but once again never showed. I told him I would leave a review and attach the conversations and he said he didn't care... so here we are.
*** It is incredibly disappointing that people like Carlos exist. He clearly doesn't care if he damages your home and only cares about taking your money and running with it. STAY AWAY FROM THIS SCAMMER. If you need any proof of him promising us and blowing us off - feel free to reach out. As I have screenshots of conversations from Sept 2023 until today, 2/29/24. ***