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Ship7 has a rating of 3.2 stars from 180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ship7 most frequently mention customer service, and long time. Ship7 ranks 14th among Mail Forwarding sites.
This company responds to reviews, but usually not within the first month
2,852 reviews
I'm a beautician by profession, I have an hobby of collecting beauty products all around the world. I tried from USA online stores this time around. My friend suggested to use ship7, today I have the product on hand, excellent service. Try ship7, you will never regret..
I thought that I would give this company a try instead of MyUS and my first impression is that they are shockingly bad and they rip you off! One issue is that there is no live chat options with customer service, so everything is via email and they are slow at getting back to you and it seems that English is not their first language thus the replies you get are not put together correctly. What they also don't mention on their website is that they no longer offer a consolidation/repack service by combining all your packages into one shipment. I was only alerted to this fact when I emailed them advising that there was no option to request a repack service when I was organising for my packages to be sent out. It would have been nice to have known in the first place that they no longer offer this service as I would have used another company that does offer this! I was stuck with using them as all my packages were with them and it would have been a hassle and cost me more for them to send my packages to someone else to ship out for me. They also state on their website "No hidden fees" which is an absolute lie. I chose the UPS Worldwide Expedited $72.37 option as this was the cheapest option to ship to Australia and when I go to pay for this, I get hit with a $9.03 remote area delivery surcharge on top of the shipping cost which is surprising as my location is listed as metropolitan and not remote. (I live only 10 minutes from the UPS depot). I further checked on the UPS website and my postcode of 3038 is not on the UPS list of remote locations and this was further confirmed with UPS via email, thus they have ripped me off of $9.03. I have never been charged a remote area delivery surcharge when I have used other companies to ship to me, so based on my experience with them, I will not be using them ever again. I now use ShippingXPS which is cheaper, better and has all the services that I require.
Their rates are very good I use their Shop For Me service and need to reach customer service several to change my order I can definitely say their customer service is very friendly.
The packaging was great and there isn't any damage to the product. Moreover, the product arrived before expected. Excellent service.
The best customer service, selection, valuing, and the total experience. And the guy who deliver a product is extremely helpful.
They are so wonderful and very good customer service and inexpensive price. Highly recommended your service
Great service, fast, responsive staff. The packaging was great and there isn't any damage to the product. Excellent service!
Thank you very much for your outstanding customer services. Highly recommended place for your postal needs services. Fast and easy. Thank you, Ship7
Right from payment to delivery, everything was very smooth and easy. Thank you for your valuable service. I would recommend Ship7.
Client services are so much obliging. I appreciate your support. Best shipping company, you can trust them.
Highly recommended place for your postal needs services. Fast and easy. Excellent experience, hassle free, delivery on time.
Their company offer nothing, but give us excellent service and support. I would highly recommended them to you all.
I fully recommend these guys because they are great in work and very reasonable price. Highly recommended!
I didn't pay US taxes thanks to Ship7's perfect feature! Rates are also quite reasonable. Recommended!
Superior quality! Many thanks to everyone at the customer service. They always very helpful till I got my package received.
Great company! I got my parcel on time with no problems! Delivered earlier than expected! Thanks, Ship7.com
I am loving it working with SHIP7 and I want to use this platform to reach out to others to come to them for better services. Fast and easy!.
Best prices and best servise and best customer servise love the chat they are so fast and they do every thing to finish ur request
Qualified employees are very quick and clearly answer all questions and always ready to help...
Great and fast service. Very affordable! Really I'm very satisfied with their services! Loved it!
Great job guys and thank you again for the awesome service. We will definitely be using you again!
I missed a notification for incoming package because it went to the junk box in my email.
Low shipping price.
The fastest way for shipping when the seller won't ship over seas.
Excellent company in terms of prices, treatment, response speed and security...
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Ship7 is the leading provider of shopping assistance and parcel forwarding services.
Sign up and get your free Ship7 address in USA and UK! Shop your favorite US and UK brands and we deliver to your door globally.
Best rates, unmatched service!
