Ship7

I'm a beautician by profession, I have an hobby of collecting beauty products all around the world. I tried from USA online stores this time around. My friend suggested to use ship7, today I have the product on hand, excellent service. Try ship7, you will never regret..

I thought that I would give this company a try instead of MyUS and my first impression is that they are shockingly bad and they rip you off! One issue is that there is no live chat options with customer service, so everything is via email and they are slow at getting back to you and it seems that English is not their first language thus the replies you get are not put together correctly. What they also don't mention on their website is that they no longer offer a consolidation/repack service by combining all your packages into one shipment. I was only alerted to this fact when I emailed them advising that there was no option to request a repack service when I was organising for my packages to be sent out. It would have been nice to have known in the first place that they no longer offer this service as I would have used another company that does offer this! I was stuck with using them as all my packages were with them and it would have been a hassle and cost me more for them to send my packages to someone else to ship out for me. They also state on their website "No hidden fees" which is an absolute lie. I chose the UPS Worldwide Expedited $72.37 option as this was the cheapest option to ship to Australia and when I go to pay for this, I get hit with a $9.03 remote area delivery surcharge on top of the shipping cost which is surprising as my location is listed as metropolitan and not remote. (I live only 10 minutes from the UPS depot). I further checked on the UPS website and my postcode of 3038 is not on the UPS list of remote locations and this was further confirmed with UPS via email, thus they have ripped me off of $9.03. I have never been charged a remote area delivery surcharge when I have used other companies to ship to me, so based on my experience with them, I will not be using them ever again. I now use ShippingXPS which is cheaper, better and has all the services that I require.