- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ship7 has a rating of 3.2 stars from 180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ship7 most frequently mention customer service, and long time. Ship7 ranks 14th among Mail Forwarding sites.
This company responds to reviews, but usually not within the first month
2,852 reviews
I'm a beautician by profession, I have an hobby of collecting beauty products all around the world. I tried from USA online stores this time around. My friend suggested to use ship7, today I have the product on hand, excellent service. Try ship7, you will never regret..
I thought that I would give this company a try instead of MyUS and my first impression is that they are shockingly bad and they rip you off! One issue is that there is no live chat options with customer service, so everything is via email and they are slow at getting back to you and it seems that English is not their first language thus the replies you get are not put together correctly. What they also don't mention on their website is that they no longer offer a consolidation/repack service by combining all your packages into one shipment. I was only alerted to this fact when I emailed them advising that there was no option to request a repack service when I was organising for my packages to be sent out. It would have been nice to have known in the first place that they no longer offer this service as I would have used another company that does offer this! I was stuck with using them as all my packages were with them and it would have been a hassle and cost me more for them to send my packages to someone else to ship out for me. They also state on their website "No hidden fees" which is an absolute lie. I chose the UPS Worldwide Expedited $72.37 option as this was the cheapest option to ship to Australia and when I go to pay for this, I get hit with a $9.03 remote area delivery surcharge on top of the shipping cost which is surprising as my location is listed as metropolitan and not remote. (I live only 10 minutes from the UPS depot). I further checked on the UPS website and my postcode of 3038 is not on the UPS list of remote locations and this was further confirmed with UPS via email, thus they have ripped me off of $9.03. I have never been charged a remote area delivery surcharge when I have used other companies to ship to me, so based on my experience with them, I will not be using them ever again. I now use ShippingXPS which is cheaper, better and has all the services that I require.
Ship7 is one of the best shipping service providers out there and cheaper too. My experience with them had been good so far. Amazing services! Great Work.
Fast and reliable service. I have used their services from US a few times, much better price than delaing with DHL directly, very reliable and quick responce.
I had my order of just ONE item from Amazon UK sent to my UK ship7 mailbox. I requested that the item be repacked into a smaller box along with an updated photo of the item in its new box with its dimensions clearly showing 11 WHOLE days ago!
This was what was uploaded to my account (Find attached below); a bulky black wrapping was used to wrap the box. Also, neither the whole of the box nor its dimensions which were requested could be seen in the picture.
It is quite obvious that the wrapping would add to the dimensions of the parcel, thereby defeating the whole purpose of the repacking request. So, I asked for it to be removed EIGHT whole days ago and for updated pictures of the item in a smaller box with its dimensions to be sent again. There was a response saying it would be done however after waiting a few days, I sent a reminder three days ago, and once again, they told me that it would be done and yet it STILL has not been done.
I am truly sick and tired of always having to send several emails before a simple request can be carried out and for just one item too. What is so difficult about removing packaging and taking a clear picture showing its dimensions? Isn't that what you're obliged to do without me having to ask?!.
Remove the wrapping as you have been instructed to so I can check my item out, as I do not intend to have any more items sent to my box for forwarding, after the poor service I received from you
Tip for consumers:
Just don't bother its not worth it
Bcz of covid 19 my all products is have ship7 and him says we destroy your parcel bcz your 90 days is finished your read terms and condition before signup and not any single mail from ship 7
I was afraid to work with a package forwarder because I wanted to buy Macbook from the USA, but everything went smooth, and I received my package with no problem. Great service.
Their dashboard is easy and user-friendly and I could add other addresses to my address book more than one with a new update.
I have positive experience. Great service for several years if you need to combine your parcels and deliver it safely to other country.
Whenever I buy something online I always prefer to use their shipping services as they are very reliable and professional. Excellent experience.!
Amazing service!. These guys are the best!. Delivered my package early and were very friendly!. I would highly recommend using this service!.
This was my first time using this shipping service, and I would definitely recommend them to anyone who needs fast easy delivery.
Highly recommended place for your postal needs services. My experience with them had been good so far. Amazing services! Great Work!
Very well ordered shipping company and would highly recommend anyone to try to them. Thank you again for your service
This is the best service I have ever used, pick up was perfect and on time, arrived in two days. Perfect in every way. Thank you Ship7.
Simple buying experience and reasonable shipping prices. Glad I used them, shipping rates much cheaper than other forwarding companies.
My experience is really good, I'm so glad my friend found this company for me. I would highly recommended.
I recommend Ship7 to anyone. Very good customer care. The personal shopper is a fantastic service and the shipment was very fast. See you next time.
Customer support is very fast and efficient, they were able to quickly solve issues and questions I had.
You guys had better prices in the past
The delivery is excellent, On time Delivery, Hassle free, Highly recommended place for your postal needs services. Thanks!
Nice client service, really Quick delivery and very helpful. I would highly recommend anyone to try to them.
They were patient. Professional and got the job done. I would definitely use them again. Thank you again!
Customer service is so excellent here, and things were taken care of quickly and smoothly. Definitely use Ship7 for all your post and parcel needs!
Had a last-minute, urgent delivery and Fast Delivery. Great communication throughout the process. Will definitely use again.
These guys were fast to respond, reasonable in price, and delivered the item as requested. These guys are definitely deserving of 5 stars! Thanks!
Gain trust and grow your business with customer reviews.
Ship7 is the leading provider of shopping assistance and parcel forwarding services.
Sign up and get your free Ship7 address in USA and UK! Shop your favorite US and UK brands and we deliver to your door globally.
Best rates, unmatched service!
Hi Abhishek,
We are really sorry to hear about the inconvenience caused. Can you let us know your suite number so that we can look into the problem and resolve it as soon as possible.
Ship7 Team