• Shipito

Shipito

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Overview

Shipito has a rating of 3.5 stars from 873 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years, and shipping costs. Shipito ranks 4th among Mail Forwarding sites.

  • Service
    163
  • Value
    163
  • Shipping
    161
  • Returns
    115
  • Quality
    153

This company does not typically respond to reviews

Positive reviews (last 12 months): 71.4%
Positive
5
Neutral
0
Negative
2
66
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How would you rate Shipito?
Top Positive Review

“Superb service”

Ignatius T.
3/23/24

First time using a freight forwarder to ship a package from US to Australia. The website was relatively easy to use, I could track my package and make payment with no fuss as the website was user friendly. They were very quick to ship out my package after I made payment for shipping on the same day it arrived. Was a bit hesitant at first due to reviews I read online but in my experience, they have been excellent and am glad to go with them over the other competitors. Rates were also good as I expected double of what I had to pay in the end.

Top Critical Review

“Worst shipping experience”

Charles R.
5/14/24

I've used many international shipping companies in my time and this has to be the worst I have dealt with. The website is terrible and confusing to use and the hidden costs are ridiculous they will force your parcel storage time to laps and keep your parcel

Reviews (873)

Rating

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Reviews that mention popular keywords

customer service (111) customer support (28) support ticket (21)
Thumbnail of user antoniag5
France
1 review
0 helpful votes
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June 12th, 2016

Always happy with Shipito! Quick shipping and great service! Love it!

Thumbnail of user brunoa15
Brazil
1 review
0 helpful votes
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September 20th, 2016

I´ve just received my package! Thanks a million guys!

Thumbnail of user carlosy4
Brazil
1 review
0 helpful votes
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June 11th, 2016

Shipito was great, his web page have all the necessary informations!

Thumbnail of user ahmedr17
India
1 review
0 helpful votes
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August 8th, 2016

Love you guys. Received as promised. Shipping was 20 days but worth the cost paid.

Thumbnail of user rafaelk24
Virginia
3 reviews
0 helpful votes
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August 6th, 2016

Used more then 2 years and I can say is the best shipping service!

Thumbnail of user vasilyo
RU
2 reviews
0 helpful votes
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June 14th, 2016

Reasonable prices and fast processing, wide options with carriers to Russian Fed.

Thumbnail of user jimr798
GB
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

Another 5 star service, always appreciated, thank you.

Thumbnail of user matiasm1
Chile
1 review
1 helpful vote
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June 3rd, 2016

Very professional, good support staff, a company you can trust your goods :).

Thumbnail of user aimeel11
Australia
1 review
1 helpful vote
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May 30th, 2016

Have been using for 7 years, in two countries, always reliable and good value!

Thumbnail of user thierryv4
KR
1 review
4 helpful votes
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December 16th, 2016

Great service til this Summer... Now a freaking disaster. Nothing is working there...

Thumbnail of user luizm1
Brazil
1 review
0 helpful votes
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August 20th, 2016

Very satisfied with the services provided by Shipito. Everything works great.

Thumbnail of user karimb8
France
1 review
0 helpful votes
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August 4th, 2016

Simply the best, 1st experience with shipito, fast shipping and good prices, what else?

Thumbnail of user stefanoa9
Brazil
1 review
0 helpful votes
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August 2nd, 2016

Very good service offered. Shipping quick and without problems. Product arrived in great condition.

Thumbnail of user rodionp
RU
1 review
1 helpful vote
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May 22nd, 2017
Verified purchase

Good job!

Shipito- my favorite forwarding company

Thumbnail of user georgea36
Nigeria
2 reviews
0 helpful votes
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October 7th, 2014

Package arrived in good condition though it took longer than expected, nice service

Service
Value
Shipping
Quality
Thumbnail of user vitalyp11
RU
1 review
0 helpful votes
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February 1st, 2020
Verified purchase

Everything is super, I have been using this service for a year now. All Parcels arrive on time.

Thumbnail of user marekn3
April B. – Shipito Rep

Thank you for the review!

Thumbnail of user alexanderk39
RU
1 review
0 helpful votes
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September 30th, 2016

I am the Shipito's client for several years and they continuously make their service better.

Thumbnail of user benjaminm34
Ireland
2 reviews
0 helpful votes
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September 8th, 2016

Very user friendly website, great choice of warehouse and shipping services
Extremely happy

Service
Value
Shipping
Quality
Thumbnail of user jennifera125
Australia
1 review
0 helpful votes
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August 9th, 2016

Very pleased with packaging and how fast items arrived

Thumbnail of user darianob
Australia
1 review
0 helpful votes
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June 20th, 2016

As usual: arrived in perfect conditions. Good inexpensive service (Air Economy)

Thumbnail of user benb109
Australia
1 review
0 helpful votes
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June 17th, 2016

Great Service and fast hassle free shipping. Thanks Shipito

Thumbnail of user asaads
Lebanon
1 review
0 helpful votes
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June 10th, 2016

Always happy with Shipito, quick shipping well handled.

Thumbnail of user viniciust1
Brazil
1 review
0 helpful votes
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October 28th, 2017

Comprei algumas roupas da carters, achei que teria problema na entrega por ter contratado o envio mais barato, pelo ao contrario chegou muito rápido, chegou em 40 dias, espero que continuem assim. Agradecido

Thumbnail of user marekn3
April B. – Shipito Rep

Thank you

Thumbnail of user ludovicr5
Reunion
1 review
0 helpful votes
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December 1st, 2019
Verified purchase

Shipito est une entreprise sérieuse, professionnelle et de confiance offrant une qualité de service irréprochable.
Vous pouvez y aller les yeux fermés, j'ai fait transporter de la marchandise très fragile et très volumineux, ils ont renforcés mon paquet à ma demande, tout était parfait.

Thumbnail of user marekn3
April B. – Shipito Rep

Thank you for the review!

Thumbnail of user gilmarg
Brazil
1 review
0 helpful votes
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January 13th, 2019

Solicitei a consolidação de quatro encomendas e, achei um pouco caro o serviço para encomendas que totalizaram US$ 26,00.
Usei como opção de envio o Air economy e recebi a encomenda na minha casa (Brasil) em 53 dias. Só é ruim o fato de não ser rastreado fora dos USA.
No geral, Satisfeito com o serviço.

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From the business

We ship packages to you, no matter where you are in the world. Use your Shipito mailbox, US address, to shop online from the US. Then have packages consolidated and forwarded to you.

Business History

Shipito was started in 2008 for international shoppers and businesses seeking to reach international shoppers.

Many products are less expensive or more authentic in the US. Unfortunately, a lot of stores do not offer shipping for international customers. We have solved that problem. Now you can shop in the US using your Shipito mailbox, US address, and have parcels shipped to you anywhere in the world.

We welcome your ideas, feedback, and constructive criticism. That said, please understand that we will not be able to address specific customer service issues here. We encourage you to discuss specific issues regarding individual orders with our customer support team.

Company Representative

Thumbnail of user marekn3
April B.
Customer Outreach Coordinator
Typically does not respond to reviews

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