• Shipito

Shipito

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Overview

Shipito has a rating of 3.5 stars from 873 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years, and shipping costs. Shipito ranks 4th among Mail Forwarding sites.

  • Service
    163
  • Value
    163
  • Shipping
    161
  • Returns
    115
  • Quality
    153

This company does not typically respond to reviews

Positive reviews (last 12 months): 71.4%
Positive
5
Neutral
0
Negative
2
66
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How would you rate Shipito?
Top Positive Review

“Superb service”

Ignatius T.
3/23/24

First time using a freight forwarder to ship a package from US to Australia. The website was relatively easy to use, I could track my package and make payment with no fuss as the website was user friendly. They were very quick to ship out my package after I made payment for shipping on the same day it arrived. Was a bit hesitant at first due to reviews I read online but in my experience, they have been excellent and am glad to go with them over the other competitors. Rates were also good as I expected double of what I had to pay in the end.

Top Critical Review

“Worst shipping experience”

Charles R.
5/14/24

I've used many international shipping companies in my time and this has to be the worst I have dealt with. The website is terrible and confusing to use and the hidden costs are ridiculous they will force your parcel storage time to laps and keep your parcel

Reviews (873)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (111) customer support (28) support ticket (21)
Thumbnail of user sombram
Brazil
1 review
0 helpful votes
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January 30th, 2020

É a segunda vez que eu utilizo o serviço da Shipito, a primeira vez foi há 5 anos e novamente pude concluir que o serviço é excelente. Entregue em 21 dias no Brasil, sem taxas, e embalagem intacta. Vou utilizar com mais frequência, agora com consolidações.

Products used:
Cosmetics, makes

Service
Value
Shipping
Returns
Quality
Thumbnail of user marekn3
April B. – Shipito Rep

Thank you!

Thumbnail of user marcusb123
Germany
1 review
0 helpful votes
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February 26th, 2019

Habe Shipito jetzt mal ausprobiert. Am anfang war ich skeptisch. Aber jetzt nach den ersten 4 Transaktionen muss ich sagen ist echt eine Geile Sache. Sehr schneller Versand nach Deutschland. Paket war innerhalb von 3 Tagen hier.

Thumbnail of user jsr4
France
1 review
5 helpful votes
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November 1st, 2018

C'est devenu n'importe quoi, les prix ont quasiment triplé en quelques années à peine! Entre les frais de regroupement, les frais d'envoi exorbitants et les frais de douane que je n'étais pas censé payer, j'ai dû avancer près de 100$ pour un colis plus que modeste. MINABLE.
Filez sur myMallBox et arrêtez de donner de l'argent à ces escrocs!

Thumbnail of user gloriad25
Spain
1 review
3 helpful votes
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December 28th, 2016

Realment quiero llorar, tengo tres paquetes enviados con dpd y estan perdidos los tres, mas de 800$ y nadie me responde, no responden las consultas, no atienden al chat.

Por favor hay que denunciarlos, ellos estan robando los paquetes

Thumbnail of user luizr5
Brazil
1 review
0 helpful votes
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June 22nd, 2017
Verified purchase

Fui muito bem atendido pelo shipito, todas as compras que fiz e enviei para o shipito obtive comunicaçao rapida e objetiva, o produto foi logo enviado. Gostei muito pois o meu produto chegou rapido e sem problema nenhum. Obrigado.

Thumbnail of user slavan
RU
1 review
0 helpful votes
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June 21st, 2016

Давно с ними работаю. Предоставляют качественный сервис, подходящий под различные требования: от разовой пересылки посылки до консолидации посылок и автоматической пересылки корреспонденции. Достаточно много способов доставки.

Thumbnail of user fabioc16
Brazil
1 review
0 helpful votes
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May 26th, 2017
Verified purchase

O preço cobrado pelo serviço esta na media do mercado, o envio da mercadoria foi muito rápido e sem complicações. Não tive problema nenhum, recomendo com toda certeza a shipito.

Thumbnail of user lydiaf24
France
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

Rapide, clair et honnête. Facile d'utilisation. Passage en douane quand on paie sans problème. Le tout est d'utiliser ce site sans velléité de triche...

Thumbnail of user marekn3
April B. – Shipito Rep

L'équipe de Shipito vous remercie pour ces retours positifs.

Thumbnail of user geraldod1
Brazil
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

Antes de inicar as tratativas fiquei procupada de nao receber o produtos. Conatudo, apos a primeira experiencia, penso difente como são organizados e comprometidos. Muito seguro esta com a shipito

Thumbnail of user elisabetha2
Brazil
1 review
0 helpful votes
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August 18th, 2017

Rápido pela entrega, tudo bem embaladinho com cuidado para chegar em mãos inteiro, empresa que se preocupa com seu cliente, muito boa recomendo para todos!

Thumbnail of user davidc1028
Brazil
1 review
1 helpful vote
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May 12th, 2018

Entrega com responsabilidade e recomendo, estou satisfeito com os serviços da Shipito, porém acho que deveriam parcelar o envio para os países subdesenvolvidos como o Brasil é outros. Sugestão!

Thumbnail of user rosim2
Spain
1 review
1 helpful vote
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November 15th, 2018

Yo de momento puedo decir que estiy contenta con shipito, soy de España y compré en USA y el recibo fue rápido y super bien empaquetado. Así que lo recomiendo :)

Thumbnail of user rubensp1
Brazil
1 review
0 helpful votes
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June 15th, 2018

Ótimo serviço recomendo é muito ágil é excelente. Eu vou continuar usando a shipito por muito mas muito tempo, site fácil de mexer muito simples é fácil de encontrar o que quero.

Thumbnail of user nivaldoa
Angola
1 review
0 helpful votes
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November 23rd, 2017

Bom dia tiveram um excelente trabalho. Estou sem palavras de momento para o vosso excelente trabalho. Tudo de bom para os funcionários da Fedex e Shipito

Tip for consumers:
bom site www.shipito.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user marekn3
April B. – Shipito Rep

Thank you

Thumbnail of user enriqueg62
Spain
1 review
0 helpful votes
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November 21st, 2020

El que acabo de recibir ha sido mi vigésimo sexto envío y, una vez más, todo perfecto. Sin duda seguiré contando con ellos para gestionar mis envíos desde EEUU.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user antonp15
Israel
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

I'll speak in Russian!
Самые лучшие и быстрые ребята из всех сервисов доставки которые я знаю. Обрабатывают посылки моментально и так же быстро их отправляют за самые адекватные деньги!

Thumbnail of user luiza32
Brazil
1 review
0 helpful votes
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August 6th, 2017

Rapido correto, para eu, encomenda chegou rapida bem embalada, me surprendeu pois eatava monitorando Airmail Economy ainda em lax quando recebi o pacote aqui no brasil

Thumbnail of user mariaf88
Brazil
1 review
0 helpful votes
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July 9th, 2017

Chegou no tempo antes do previsto, como optei pea postagem mais barata chegou certinho, já esperva a demora, muita satisfação

Service
Value
Shipping
Returns
Quality
Thumbnail of user evertond
Brazil
1 review
0 helpful votes
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August 4th, 2017

Excelente, empresa de confiança, cumpre com o que ofereçe. Mercadoria chegou no prazo, o frete ainda está um pouco alto

Thumbnail of user fernandoa21
Argentina
1 review
1 helpful vote
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March 7th, 2017

Sin problemas, sin demoras en los 2 envios realizados. No tengo nada que objetarles. Por lo tanto muchas gracias.

Thumbnail of user abell34
Arizona
1 review
0 helpful votes
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December 16th, 2017

Mi primero pedido ha llegado en 15 días con airmail cuando te dan 20-40 días, todo perfecto y rápido

Thumbnail of user marekn3
April B. – Shipito Rep

Gracias por su comentario.

Thumbnail of user martinb316
Switzerland
1 review
0 helpful votes
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May 24th, 2019
Verified purchase

Super Service. Hat alles hervorragend und zuverlässig geklappt!
Das handling ist auch sehr einfach! Kann ich sehr weiter empfehlen!

Thumbnail of user konstanzel
California
1 review
0 helpful votes
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April 20th, 2019

Es hat wieder alles super geklappt...
Es war mein 14. Paket und ich bin zu 100% zufrieden. Danke...; o)

Thumbnail of user mateusd3
Angola
1 review
0 helpful votes
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March 29th, 2023

Excelência, eficiência e compromisso com o trabalho e os clientes, fazendo assim, supera as expectativas. Obrigado!

Thumbnail of user josianel2
Brazil
1 review
0 helpful votes
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May 28th, 2017
Verified purchase

Excelente serviço! Muito atenciosos, respondem rapidamente as dúvidas do cliente, chegou na data estipulada. Valeu muito a pena!

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From the business

We ship packages to you, no matter where you are in the world. Use your Shipito mailbox, US address, to shop online from the US. Then have packages consolidated and forwarded to you.

Business History

Shipito was started in 2008 for international shoppers and businesses seeking to reach international shoppers.

Many products are less expensive or more authentic in the US. Unfortunately, a lot of stores do not offer shipping for international customers. We have solved that problem. Now you can shop in the US using your Shipito mailbox, US address, and have parcels shipped to you anywhere in the world.

We welcome your ideas, feedback, and constructive criticism. That said, please understand that we will not be able to address specific customer service issues here. We encourage you to discuss specific issues regarding individual orders with our customer support team.

Company Representative

Thumbnail of user marekn3
April B.
Customer Outreach Coordinator
Typically does not respond to reviews

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