Shipito

They made my shipito account INACTIVE saying i am "fraudulent". Fraudulent because i am FIGHTING for my RIGHTS! This is how coward, thiefs and unprofessional they are! This company is a SCAM, i am a serious musician who buy gear online since 2004 and this never happened to me! Every private seller on ebay who shipped directly to me had his item normally delivered!
Shipito made my item disappear, finding excuses for 3 months and when i started to get really pissed they simply closed my account to get rid of the problem!
SHIPITO IS A SCAM!
Please people let's be united to sue them and have our money back! These cannot go on and on!

Please give the company another chance as I've experienced the same issues as other people on this site. Let me explain why I'm staying with Shipito and giving them another go.
I received a phone call from the CEO of the company as well as two other senior members, they had reviewed my case and wanted to talk to me about improving there service standards. They asked me some questions and also explained the reason for all the issues around Nov-Dec 16. As new business owners they are upgrading computer software to give customers a better and more efficient service with all new things there is always going to be issues the main thing is that Shipito is doing this to improve the service that they can offer to there customers and they understand that things could have been handled better. So please if you are an old Shipito customer give them another chance and if your looking for a shipping company don't look any further give them a go. I've been in business 25 years and I've never had such a positive experience when dealing with an issue hats off to Shipito for hearing me out and making changes to improve there business. Very impressed!

Never! Use this company again. I have ordered 3 packages from the same seller. All 3 of them are deliverred to shipito (FedEx tracking log), but only 2 are in their warehouse. The most expensive one not. Now shipito rejects the refund with the reason "Hello Lutz, The previous deliveries are not indicative of this delivery having been done successfully, unfortunately. This package has not been delivered to our warehouse. As you have seen with our previous work with your two other items, we have absolutely no reason to deny that a package has arrived at our warehouse. But, unfortunately, this has been the case with your third package, and we are not able to refund an item we did not receive. Regards, Elijah" Only stress with this company. It is now more than 2 months... and only "bla bla bla" from shipito. The user service is worst. And today they decide final: We dont pay any refund, cause the package was not deliverred. Who is lying... FedEx with their Tracking log or Shipito. Thank you for nothing!

Delivery on time, more shipping options I've never had problems and the consolidation mode is great the photos that are sent from the order have good quality

Well, I really don't know why so many bad reviews. I'm really happy with their service so far. They ship really fast and the price is cheap if we compare to other companies.

Honestly stay away from them

I've tried more than 10 consolidation companies

BY FAR THIS IS THE WORST

They have renewed my annual subscription without my consent and refused to give me back my money

They list shipping companies then they say it's not available so they can charge you more by sending via expensive shipping companies

Customer service is ahhh. Not so friendly at all

One more thing, they have lost one of my packages and they don't know where it is until this date they never reimbursed me for it

I'm officially done with them

I have much packages at shipito.
I want to shipped out my package but my account is locked.
Customer Support ask me to send Photo Card ID with my (selfie), I have send that.
And then he ask you to send Photos driver license, I have send that.
And then he ask you to send Invoice packages, I have send then.
And now he ask me to send utility bill and go to notarized and fill form 1583.
He think I understand about that?
You know, this SHIPITO will still locked my account.
Don't use this forwarding address.

21 February 2018
Contact me on Telegram:@Nengah69

If you want my Proof or Screenshot, send my message on Telegram.

Thank You

Very cool and excellent service and 24 live chat support
Thanks for two years of servicing me
More than 100 shipment done till now
Saved me a lot
Thanks
Btw im not advertiser but i have to thanks people who helped me

Shipito stole my smart watch and replaced it with a Santa figurine box, so that I can not recognize it from the photos they sent me (i. E. deceive me that it is the smart watch box in the Christmas wrapping). I only realized the situation when the goods were delivered. By that time, they refused all responsibility. I thank them for this expensive Christmas lesson and moving on. I hope no one will ever be cheated by this company like I was, so I am leaving this review everywhere possible to raise the awareness.
Edit: 30/1/2020 After my original review, shipito rep contacted me, reviewed the case, and said that it could be that Amazon sent a wrong item. I made a claim with Amazon and was immediately refunded under "damaged item". However, I am not sure if Amazon sent a wrong item or they just do a refund automatically (historically when I claimed they just refunded me, so 5* for Amazon). Overall, I wish the shipito's person who originally handled my claim did a better job at explaining things, so that I did not have to post negative feedbacks. I am upgrading my review score from bad (1) to neutral (3) to reflect this development.

Shipito is very punctual and prompt intermediary. I received my parcels on time, all items was safe packed and in great condition, all my requests were exactly fulfilled.

The process was smooth from sign up to making my first purchase and receiving the package. There were many options for shipping, which was great. Thanks!

Always perfect, quick, nice web interface, perfect in every way! They never failed, and I'm over 30 packages Shipito has taken care of: all of them were dispatched in no time.

Already 15 times I use Shipito and very satisfied. Very fast DHL shipping, but a bit expensive. It's a good way to send light packages from the United States.

Terrible customer service, constant lies, extremely slow service. 2 months has now passed, and I still haven't received my item. I will never use again.

Excellent company very professional and handled my package perfectly. They got it to me very quickly as well. I would definitely recommend them to anyone.

My order arrived earlier than expected.
They have a good service and always answer my questions about anything
Shipito is fast and safe.
I recommend^^

I used them to try an order a jumper from the US using the assisted purchase service. The FAQ says it can take up to 5 days for an order to be processed, so that's fair enough. I paid in full the deposit for the price of the jumper for the assisted purchase and I ended up waiting a whole month, and at the end of the day they couldn't do it. It takes them usually nine business days (2 weeks) to go onto the website and have a look, and by that time everything's out of stock. This one time, i lucked out and ever after waiting 2 weeks, it was still in stock, so they asked me to increase the deposit to account for california sales tax... only there wasn't any way for me to do that on the website, and the system wouldn't let me. I opened a support ticket to tell them that and they just told me the item was out of stock again. Terrible. Now I am getting a refund, but that means I am down $5 with nothing to show for it. Definitely do not recommend.

I live in Canada and I ordered an Amazon Fire TV that is not currently available to Canadians.
Since I had to ship it to a US address I sent the product to Shipito and then had it reshipped via Airmail to my address in Canada.

I picked Airmail since by definition Airmail means that is shipped by a plane not a pack mule or a hiker walking to Canada. Actually either of those scenarios would be faster.
What Shipito does is ship the product to Belgium, probably on a container ship. In Belgium it's reshipped out back to Canada.
This process takes, as per their statement, 24-40 DAYS! Days not hours. This turn around time is hidden on their website and is not obviously stated.

It's absolutely insane that any company would purposely ship a package more than 7000 miles out of its way to get to its destination.

DO NOT TRUST THIS COMPANY!

When they receive a restricted item, they have the right to do not ship it
BUT, when you send them prepaid shipping label and ask them to stick on package in order to pick up to send to another Address in USA (not international), they reject and ask you to re divide the consolidated shipment and pay for each shipment 5$ special request and send them Prepaid AWB for each shipment
Do you imagine that?
I have moved to Ship7.com they are much better and smoother in dealing with Dangerous Items
Though I was platinum member in shipito and use it since 4 years and ship 4 shipments monthly
Avoid those complicated people please to do n't increase your blood pressure
They are legal scammers

I'm extremely satisfied with Shipito's service. From the packages consolidation to the attention given to my multiple (extra) requests, everything was top-notch.

Thank you!

Excellent service from Shipito. 100% reliable and quality. The package took only 5 days to reach Angola (Africa). I am happy with the service and will continue to use it.

Worst experience I ever tried - stay far away from this company.
There are many other companies that offer these services, use them, NOT Shipito. Deceptive practice, non existent customer service, refusal of refund.

(forwarding address in system, they opened my parcels, took photos, confirmed delivery address, provided a charge, I paid them the money, then on dispatch said item couldn't be sent to Australia. Generic response about restricted items that are listed on website, when asked
Where they are displayed as can't find, no response. Item is question has a TINY treated wood frame, wood restricted. Seller sent another exact direct to Australia, arrived within 4 days, through customs with correct declaration form, no issues - still waiting for Shipito to respond and a replacement item has been received where they claim they can't send?).

Now my money is in 'credit' to them, even though I will NEVER use this service again, simply for their business practices and they stopped responding to be services tickets when refund was requested as they had inspected the item with the known delivery address, asked for a specific amount, which was paid, then rejected, but no refund?

Contrary to what I read here, service is not that bad. I am not using service for a long, and maybe that's the reason. It might improved in a recent years, idlk. But it solves a real problem, and it works. Even their slowest shipping method(Air Mail economy) worked really well for me. Package arrived intact within ~15 days(and I initially expected it would take like 2 months). You mileage may vary depending on where you live, considering there could be real customs and local post delays.

UI could be a bit confusing for technically inexperienced users, and maybe that's why a lot of people are complaining. Or some of the users do not understand how this service really works.

Sometimes it takes some time after package is delivered for real to their whorehouse, until you can see package on their website. They could speed up a bit this processing, and this is my only complain so far. I just hope my experience stays positive in the future too, fingers crossed there would be no misplaced or lost packages for me.