• Shipito

Shipito

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Overview

Shipito has a rating of 3.5 stars from 873 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years, and shipping costs. Shipito ranks 4th among Mail Forwarding sites.

  • Service
    163
  • Value
    163
  • Shipping
    161
  • Returns
    115
  • Quality
    153

This company does not typically respond to reviews

Positive reviews (last 12 months): 71.4%
Positive
5
Neutral
0
Negative
2
66
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How would you rate Shipito?
Top Positive Review

“Superb service”

Ignatius T.
3/23/24

First time using a freight forwarder to ship a package from US to Australia. The website was relatively easy to use, I could track my package and make payment with no fuss as the website was user friendly. They were very quick to ship out my package after I made payment for shipping on the same day it arrived. Was a bit hesitant at first due to reviews I read online but in my experience, they have been excellent and am glad to go with them over the other competitors. Rates were also good as I expected double of what I had to pay in the end.

Top Critical Review

“Worst shipping experience”

Charles R.
5/14/24

I've used many international shipping companies in my time and this has to be the worst I have dealt with. The website is terrible and confusing to use and the hidden costs are ridiculous they will force your parcel storage time to laps and keep your parcel

Reviews (873)

Rating

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Reviews that mention popular keywords

customer service (111) customer support (28) support ticket (21)
Thumbnail of user ninag48
France
1 review
0 helpful votes
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June 2nd, 2019
Verified purchase

I'm always very satisfied, they are fast, my requests are always done exactly as I wish, they are doing really great job

Thumbnail of user marekn3
April B. – Shipito Rep

Thank you for giving us your feedback. We try our best to make Shipito the best it can be.

Thumbnail of user abnerm31
Brazil
1 review
0 helpful votes
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May 30th, 2022

Fast shipping and reliable service. Shipito received my package, sent pictures of its contents and promptly sent it my way. Great service.

Service
Value
Shipping
Quality
Thumbnail of user marekn3
April B. – Shipito Rep

Thank you for your great review.

Thumbnail of user johnr505
Australia
1 review
0 helpful votes
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July 30th, 2017
Verified purchase

What can I say but it was painless and perfect doing business with them. I will use them again and again.

Thumbnail of user waleedb5
Saudi Arabia
1 review
0 helpful votes
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July 31st, 2017
Verified purchase

The service fees are cheap and the shipping is fast.
The agents are friendly and ready to help.
Highly recommended, A+++

Thumbnail of user vladimirv16
RU
1 review
1 helpful vote
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July 25th, 2017
Verified purchase

My package don't send after 15 days!
Very bad service;(((
Customer service says me what send my package very quick, but it's fake

Thumbnail of user paulor24
Brazil
1 review
0 helpful votes
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May 4th, 2018

Shipito does a good work. Your work is fast and efficient. I am happy with Shipito shipping. Shipito offers a reliable, safe and efficient service.

Thumbnail of user marekn3
April B. – Shipito Rep

Hi Paulo,

Thank you for your feedback!

Kind Regards,
Shareen

Thumbnail of user damithu
Sri Lanka
1 review
0 helpful votes
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July 25th, 2017
Verified purchase

Best of the best... totally recommended. Very very reliable. They keep my goods very safe and handle them very carefully...

Thumbnail of user paulineh21
Belgium
2 reviews
0 helpful votes
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July 26th, 2017
Verified purchase

The service I received was really good the main disappointing point that I had was the price of the shipping method of shipito's website.

Thumbnail of user members5
Brazil
1 review
0 helpful votes
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April 18th, 2023

Shipito refunds me by the lost parcel. Great company. Nothing more to say.
Shipito refunds me by the lost parcel. Great company. Nothing more to say.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leo.chain.1
Brazil
1 review
0 helpful votes
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March 29th, 2023

The time of receipt of the goods, the dispatch and the seriousness are incredible. I recommend it to any user.

Thumbnail of user charlied47
Australia
1 review
0 helpful votes
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June 3rd, 2017
Verified purchase

You provide an excellent service. Prompt reliable. Thanks
You provide an excellent service. You provide an excellent service

Thumbnail of user renatob4
Brazil
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

Great so far. The packages arrived without damage and in time. Great. Great. Great. Great. Great. Great. Great.

Thumbnail of user moemal
Brazil
1 review
1 helpful vote
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July 27th, 2017
Verified purchase

I left an open ticket more than 30 days nad had no answer, so I had to send my package again withou the info I needed.

Thumbnail of user johnv1
California
2 reviews
9 helpful votes
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February 18th, 2010

Lowest shipping rates by far. Therefore competition hates them and spends time to write false reviews.

Thumbnail of user aeciom
Switzerland
1 review
0 helpful votes
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September 13th, 2016

I was notified by them in each step of their service. The website is simple to understand and they sent my package fast.

Thumbnail of user tylerb51
Australia
2 reviews
1 helpful vote
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August 16th, 2016

Google 'shipito stolen items' many victims from different countries. Karma must catch up with these criminals

Thumbnail of user allym15
Washington
1 review
0 helpful votes
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June 8th, 2017

Best prices US to AU. Super fast shipment. Prompt customer service via live chat. Easy transaction. Would recommend.

Thumbnail of user guillaumed14
France
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

Useful tip to know for every European people who buy things in the USA. Should have done this earlier!

Thumbnail of user anthonyw78
Switzerland
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

Two out of 10 shipments were not 100% satisfying. After adjusting things are smooth and without an issue

Thumbnail of user vitaliyt1
RU
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

Fast and perfectly shipped my video chip from amazon! Super amazing stuff! I'll order again when I need

Thumbnail of user salvatores44
Switzerland
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

So far, everything has always worked well. All packages have arrived at the destination without damage

Thumbnail of user marinan7
RU
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

Fast, simple, reliable, convenient. Different ways of delivery through postal services. Order processing is 2 dollars.

Thumbnail of user halaa3
France
1 review
0 helpful votes
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July 28th, 2017
Verified purchase

I've been using shipito for more than 2 years now (1 package/month at least), everything is fast and great, 10/10 would recommend

Service
Value
Shipping
Returns
Quality
Thumbnail of user felipep10
Poland
1 review
1 helpful vote
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July 26th, 2017
Verified purchase

Pretty good service I´ve shipped several times, sometimes they take a little bit long to ship but I haven´t had any major issues.

Thumbnail of user carlosn22
Brazil
1 review
1 helpful vote
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July 25th, 2017
Verified purchase

Very safe shipping. Extremely reliable website. I received all the products safely and packaging intact.

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From the business

We ship packages to you, no matter where you are in the world. Use your Shipito mailbox, US address, to shop online from the US. Then have packages consolidated and forwarded to you.

Business History

Shipito was started in 2008 for international shoppers and businesses seeking to reach international shoppers.

Many products are less expensive or more authentic in the US. Unfortunately, a lot of stores do not offer shipping for international customers. We have solved that problem. Now you can shop in the US using your Shipito mailbox, US address, and have parcels shipped to you anywhere in the world.

We welcome your ideas, feedback, and constructive criticism. That said, please understand that we will not be able to address specific customer service issues here. We encourage you to discuss specific issues regarding individual orders with our customer support team.

Company Representative

Thumbnail of user marekn3
April B.
Customer Outreach Coordinator
Typically does not respond to reviews

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