Shiply

A very useful and efficient service - gets you the information you require and then allows you to choose the best suited to your requirements. Will be using these guys again.

My request was dealt with promptly. Several bids were made for the job and the one I chose was amazingly efficient with good communications and pleasant and helpful delivery men.

Very efficient, trustworthy, professional and easy to use service. This made my quotations search very easy. I wasnt aware of this service before but would recommend this from now on.

I used Shiply to find a transport company to transport an antique table which had cost me £89. The freight company had quoted £73 to transport it.

The table was damaged in transit - a repair would cost £120

The transport company quoted 'Terms and Conditions' and offered £89 (the cost of the table) 'take it or leave it' and no refund of the freight cost. The damaged table is unusable - so I have been left £73 out of pocket.

The big disappointment for me is that Shiply have simply walked away - telling me that it's between me and the transport company. Clearly they do not have a service level agreement between them and their transport companies to ensure an acceptable level of customer service.

Shiply tell me that I must make a judgement based on the feedback score of the transport company involved (their clever algorithms calculate this) - in the case of this transport company 94.1%.

But what does this feedback score of 94.1% ACTUALLY mean? Does it mean that this is a great transport company company with a vast majority of satisfied customers - or does it mean that just 94.1% of the shipments get through unbroken so only 5.9% of customers go on discover that the insurance cover offered is inadequate?

Shiply - it is time for you to review your lists of 'approved' transport companies and implement a service level agreement that leaves your clients confident that they are protected if they choose a Shiply approved transport company

This company is a joke, they have extremely unreliable drivers and even worst customer service and support. HotRod68 was the driver for my shipment which was a working dog to be picked up in South Dakota in late November 2022 and was supposed to be in Calgary a few days later. It is now mid-January 2023 and my dog still has not been delivered to me. The dog and transportation costs both have already been paid and the driver is now down in Texas with my stolen dog ($5,000USD). Shiply has done absolutely NOTHING to help resolve tracking down my dog, the driver or my money. For whatever reason she has sent photos of my dog to me while they are driving around and she is getting very skinny. HORRIBLE company with HORRIBLE drivers and people working for them.

Everything that was agreed was adhered to communication was prompt, no silly Questions and online forms basically item description dates and destinations required

The driver collected from Fordingbridge on the same day as ordering and delivered to Sittingbourne the next morning. Very friendly driver. Highly recommended.

Quick easy to use saves a lot of time the guy who collected was very helpful as this was our first time using this service and we would use the service again

I was after a courier and stumbled upon this gem. I went through several direct sites and was quoted nearly double to what I was quoted through Shiply.
I will be using again if the need arises.

1st time I've used shiply, so pleased I found it as it saved me a 500 mile round trip nightmare. I'm so so pleased with the quote I accepted and gentleman used.

I have used Shiply for years on and off. Whenever I want something from eBay that cant be posted, I get quotes from Shiply and have never been let down. Brilliant idea.

The whole process was really easy to use and the results outstanding. Saved a lot of money! The movers all have reviews and the guys we used were outstanding.

A wonderful removals broker that always gets you a brilliant deal and a quality removal service. Have been using for years and it's quality every time.

I have used Shipley on a few occasions now and always find the drivers to be very helpful and professional. I love the concept of it, and the fact it helps the environment too!

Shiply provides the best value service providers. I would recommend shiply any time for sourcing transport service providers.
Reliable and cost effective

Service is quick and easy to use with full details of the prospective carriers to help with the buying decision. We will definitely use this service again and recommend it highly.

Gives best prices from many drivers to get best price to transport goods. I am very happy with the site the way you get choice of prices and flexibility from vendors.

A good and fairly priced service, items were stored safely until delivery slot was available.
Delivery men were friendly and very careful with the items.

Have used on several occasions and have been very pleased with the outcomes. Easy to use site and couriers have always been efficient and good value for money.

Stu was brilliant he let me know the time he was arriving and sent me photos of delivery. He made it easy and reduced the stress. A very professional job.

Shiply deposits which i understand is there comission is far to high so now i will probably
Be looking at transport companys on there own so cutting out the middle man

I used Shiply for a recent transport. On Shiply i found 407 drivers. They are a shell company that is very likely operating illegally in Canada from the US. They picked up my sprinter van and left it with the keys in it on the side of the road some 14 days later, I had to get the Toronto police involved. Long story short, I did get my van back after it being left in downtown Toronto for 5 days, and they never refunded me. Shiply did not help with this situation at all. They did not do their job and verify the companies they recommend or allow to operate on their website, this was obvious as 407 drivers was obviously a shell company, my mistake for trusting Shiply to be a intermediary. They do not offer any assistance during disputes, they took 3 days to reply to my email stating that my sprinter van was "stolen" when it was left in Toronto and the location was not disclosed to us. They did not offer a refund for their blatant incompetency and lack of verification of this company. They took no responsibility, So what value are they? The answer is none, they just take a fee and offer no assistance. Why bother using them and paying their fee is they offer absolutely no value and false sense of verification and safety.

They do NOT screen the transportation providers on their website. My experience with Shiply and their provider was awful to the point of fraudulent. The first transportation company provided to me through their website did not pick up my vehicle yet made multiple charges to my credit card. I had to incur significant costs to store my vehicle and the fees to use a ride-sharing service to get around at my current location while I waited for my vehicle. Shiply did nothing to resolve the issue with the original transportation company and the bare minimum (transfer of my original deposit to a new provider). DO NOT USE THEIR SERVICES UNLESS YOU WANT TO BE SCAMMED.