• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user stuartl63
GB
1 review
0 helpful votes
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July 25th, 2019

Phil the driver was top class and great communication. If all drivers are the same would recommend 100%!

Thumbnail of user lucyg57
GB
1 review
0 helpful votes
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July 31st, 2019

Contact was good and efficient, delivery exact and kindness shone through. Well done crew! Lucy. Ahoy for Shiply!

Thumbnail of user geoffreyb52
GB
1 review
0 helpful votes
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July 17th, 2019

I have used Shipley a few times and find their members are professional, punctual and reasonable. Highly recommended.

Thumbnail of user johnm3064
GB
1 review
0 helpful votes
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July 12th, 2019

Easy to advertise my item, accept a quote, communicate with the driver etc. All in all, brilliant service.

Thumbnail of user donnaw421
GB
1 review
0 helpful votes
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September 9th, 2019

Excellent would use again. Would recommend. On time super service, well mannered. Average price. Very friendly and helpful

Thumbnail of user ians234
GB
1 review
0 helpful votes
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November 9th, 2019

Great communication, great service, collected and delivered on time, good price! Very professional all round, Thank You, Chris!

Thumbnail of user ruthb286
GB
1 review
0 helpful votes
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January 6th, 2020

First time using. Such a great idea. Lots of competitive quotes and ultimately great experience with chosen courier

Thumbnail of user ryheima
GB
1 review
0 helpful votes
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June 10th, 2019

Great marketplace to get competitive prices at short notice for van and man services. A lifesaver and I am glad that I came across Shiply.

Thumbnail of user jamiej141
GB
1 review
0 helpful votes
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May 27th, 2019

Used Shipley a lot and always had good service
With transporting cars and bike. Great value for money and plenty of offers from different companys

Thumbnail of user tazb
GB
1 review
0 helpful votes
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May 26th, 2019

Was on the site only a few minutes and got plenty of offers and with just over an hr had my item delivered, great site

Thumbnail of user davidl1392
GB
1 review
0 helpful votes
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September 5th, 2019

Bidding system worked well in getting a good price. You could wait longer for cheaper, after all, all of the companies are good and approved

Tip for consumers:
Can't go wrong. You either use it or you don't. You will only use it when more bidders drive the price down to your budget.

Products used:
Car recovery.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisb1161
GB
1 review
0 helpful votes
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September 18th, 2019

Glad i came across shiply so i could get my mg delivered so quickly and the site allowed me to compare prices from different vendors

Thumbnail of user davids2610
GB
1 review
0 helpful votes
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October 16th, 2019

Thank you very much, got here quick and safe. Kept me informed as mush as needed. Kindly waited for me to sort out payment too.

Thumbnail of user simonh173
GB
1 review
0 helpful votes
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December 11th, 2019

Picked up exactly when they said they would... no waiting around, and willing to help. Will definately use again if I need to move anything.

Thumbnail of user dianneq16
GB
1 review
0 helpful votes
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January 12th, 2023

I was advised delivery would be between 8.40-11.40am on 2/1/23. Just after 7.30am I was woken as delivery was here. I was fast asleep but woke and let them in as they were about to leave, it was pitch black and I was still in my nightwear and without my contact lenses. The delivery men bought in my item, already unwrapped, they took a photo of it in house and left before I was able to check, let alone get my contact lenses in. They made a very hasty exit which is very apparent why…they'd damaged a £500 item. The seller was concerned on collection the way the item was handled – with just a blanket put over before being ratcheted to the van. I believe it was this ratcheting which lead to leg being broken as legs were unsupported.
I advised courier immediately I checked but they say nothing they can do. I didn't check the item as they were over an hour early and I was disoriented being in a deep sleep, it was pitch black outside and dark in the house and they made a very hasty exit. I certainly wouldn't have felt comfortable asking them to wait in my home whilst I went upstairs to put contact lenses in and change out of my nightwear. Had they of arrived at the times stated I would have been able to check thoroughly. I am prepared to look to the courts to make judgement but hope to resolve without acrimony

Service
Value
Shipping
Returns
Quality
Thumbnail of user mandia6
GB
1 review
0 helpful votes
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October 21st, 2019

Have used Shiply a few times, some of the quotes start off high but then realistic ones come in. Don't think £42 was a bad price for the Shiply fee

Thumbnail of user anthonye88
GB
1 review
0 helpful votes
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June 6th, 2019

Delivery of three palletts of books from Cricklade to Poole, all completed on time and within budget.

Thumbnail of user alisonb152
GB
1 review
0 helpful votes
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August 24th, 2019

A stress free and easy arrangement allowing you to find a very fair price. Great communication throughout.

Thumbnail of user paulr604
GB
1 review
0 helpful votes
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August 26th, 2019

All ways find a brilliant transport for your vehicle. But a little bit expensive with the commission.

Thumbnail of user louiseh108
GB
1 review
0 helpful votes
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July 10th, 2019

Great service. Professional, proactive and easy to use. Really helpful with quick response times and healthy competition

Thumbnail of user eleanort16
GB
1 review
0 helpful votes
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June 25th, 2019

Incredibly hard working and polite. Dismantled and rebuilt complicated furniture. Nothing Was a problem. Would highly recommend!

Thumbnail of user jamesl879
GB
1 review
0 helpful votes
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June 16th, 2019

Great guys very efficient and friendly. Punctual and professional. Value for money would recommend without a doubt.

Thumbnail of user robind199
GB
1 review
0 helpful votes
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October 12th, 2019

Very smooth service, accurate collection and delivery times. Great tracking service. Items turned up in good condition

Thumbnail of user peterc477
GB
1 review
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September 18th, 2019

The driver was very professional. He was polite no help full and considerate in all manure's... 100%.

Thumbnail of user garyj204
GB
1 review
0 helpful votes
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September 24th, 2019

Delivery was prompt. Excellent communication. Faultless. Driver was friendly and courteous. Will use them again if needed

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