• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user amym883
GB
1 review
0 helpful votes
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November 20th, 2019

Great way to find a reliable courier and at a great price. I've used Shiply twice now and both times have had an excellent service :)

Thumbnail of user hugot21
GB
2 reviews
0 helpful votes
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January 24th, 2020

I just cannot think of one negative to say about Shipley. Each time that I have used them they have surpassed my expectations. Just the best.

Thumbnail of user philipl98
GB
1 review
0 helpful votes
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May 28th, 2019

I'm a 1st time user and I recommend to anyone that needs something large transporting, 5 Stars *****

Thumbnail of user mrsb67
GB
1 review
6 helpful votes
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August 19th, 2019

Ladies please be careful on here if you live alone, I've attached one photo the others are too bad to post

Thumbnail of user emmah258
GB
1 review
0 helpful votes
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September 22nd, 2019

Really professional. Pleasant. Delivered within a week of arranging. Communication great. Very happy. Would use again.

Thumbnail of user debbieb613
GB
1 review
0 helpful votes
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October 13th, 2019

Really friendly guy great communication, collection and delivery on time would highly recommend. Good price too.

Thumbnail of user lennarth
Sweden
1 review
0 helpful votes
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October 7th, 2019

Commisionrate to expensive, no discount could be had from the transportfirm, I'm not certain I would use their service in the future!

Thumbnail of user seanp141
GB
1 review
0 helpful votes
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November 6th, 2019

Fantastic service as always. Just think shiplys shouldn't take so much commission and give more to the couriers who do the work.

Thumbnail of user vangordd75
Pennsylvania
1 review
0 helpful votes
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July 8th, 2023

Got scammed by a hauler who was proven to be a scammer they keep his account open. Do not use shiply

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user janec390
GB
1 review
0 helpful votes
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June 10th, 2019

Glad came on as found mark and Jenny move pick up and delivery service absolutely great service from start to finish

Thumbnail of user helens326
GB
1 review
0 helpful votes
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September 28th, 2019

Quick, simple and easy to use. You can review the companies delivering and make your choice based on that and price.

Thumbnail of user mikim11
GB
1 review
0 helpful votes
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October 23rd, 2019

Very good service. 5 star service. Great communication and response. Payment taken securely and outstanding amount was paid on collection point.

Thumbnail of user me274
GB
1 review
4 helpful votes
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December 24th, 2019

Courier did not collect item, asked for deposit back, no response, complained to paypal as yet no response from shiply, disgusting!

Thumbnail of user stephenb671
GB
1 review
0 helpful votes
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December 16th, 2019

A good range of quotes were received and enough information supplied to enable us to make a decision. All went smoothly.

Thumbnail of user marko302
GB
1 review
2 helpful votes
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January 22nd, 2020

Good place to place bid. Do not upgrade from normal bid. Total waste of money. Got no extra bids after upgrading

Thumbnail of user marcoh35
Spain
1 review
0 helpful votes
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January 6th, 2020

Overall good and reliable service, maybe not recommended for oldtimer transport as foto documentation before loading was not detailed enough

Thumbnail of user nickp187
GB
1 review
0 helpful votes
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September 12th, 2019

I arranged for collection of a Land Rover Cab roof from North Wales to Buckinghamshire. We deliver Car Parts provided an excellent service through Shiply.

Thumbnail of user rowlandd14
GB
1 review
0 helpful votes
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July 10th, 2019

Peter and his driver picked up my MGB in Aylesbury and bought it safely to a Macclesfield. Pleasure to deal with, highly recommended

Thumbnail of user linl42
GB
1 review
0 helpful votes
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July 10th, 2019

I am happy to have worked with you guys.
The delivery dates is exact with reliable service.
The first thing I would come up in mind in moving house.

Thumbnail of user martinc247
GB
1 review
0 helpful votes
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September 8th, 2019

All went smooth from quotes to selection and then collection and delivery
Courier was customer friendly
M Cox

Thumbnail of user sm430
GB
1 review
0 helpful votes
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June 23rd, 2019

I found using Shiply to find my chosen courier was useful and easy. They offered good advice and I felt peace of mind using them.

Thumbnail of user marke811
GB
1 review
0 helpful votes
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October 9th, 2019

As a first time user it was really great to have a very positive experience from beginning [the website] to end [the delivery itself]. Thanks.

Thumbnail of user chienminc
GB
1 review
0 helpful votes
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November 7th, 2019

Good service, come without calling me before they arrived. I think that maybe its cos they r so sure that I will be at home.

Thumbnail of user johnl1738
GB
1 review
0 helpful votes
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October 21st, 2019

Would be good to be able to contact the delivery guy by phone, rather than emails all the time, its much quicker and more convenient

Thumbnail of user lesb61
GB
1 review
0 helpful votes
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December 16th, 2019

I have used Shipley a couple of times now, once to move household goods and another to transport a car and both were great experiences.

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