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Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.
What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.
I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again
I was trying to move my car using there service and from the beginning they have implied they are not a serious business in Australian ground. Unfortunately after wasting 6 days, for nothing, they got back to me saying they cant allocate a transport provider. Now i'm struggling to get my refund back. STAY AWAY at all costs. Its hit and miss service!
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Hi Ara,
Thank you for your inquiry.
Your transport provider has not yet been allocated.
You will receive an email once they are allocated to your job.
Unfortunately there is no guarantee as the transport providers book jobs according to the routes they're taking.
So this is purely dependent on their availability.
I would suggest you look elsewhere in the meantime just in case we are not able to allocate your job to a transport provider.
We will issue a full refund for the deposit paid if we are unsuccessful in allocating you a transport provider.
Kind Regards,
Sheryl
Shiply Support Team
www.shiply.com
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Final message after wasting 6 days!
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Hi Ara,
I am sorry we we were unable to allocate a transport provider to your job.
We have issued you a full refund. Please note it can take up to 10 banking days for this to appear on your bank statement.
Kind Regards,
Sheryl
Shiply Support Team
www.shiply.com
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
But they have not really refunded me so I had to open a paypal dispute and wait for the out come.
If you are going to try them, All I have to say is Good luck!
Shiply IS A COMPLETE SCAM OPERATION! Three times we posted loads and three times got scammed out of "deposits" that were paid off the site to carrier's accounts on ZELLE, for which you cannot reverse the charges and you are $#*!ed. There is no real recourse from Shiply and they allow scammers to just $#*! away and relist their companies under a slightly different name for the next round, i.e. GreenleafTranports6 instead of GreenleafTranports5. Infinite opportunities to scam here. STAY AWAY FROM ZELLE, which they all insist on, YOU CANNOT GET YPOUR MONEY BACK!
As the title says. I will definitely use them again. Everything was made easy, from the choice of couriers to the. Good it all went well message
Thank you for putting me in touch with rated couriers... I have found your service really good and have no complaints. Keep up the good work... :)
I was looking for a delivery company to move my bought car within U. K., shiply make it as easy, simple and cheap as it can be.
Moped moved from southern spain to north uk. On time on budget and great service. Easy pleasant transaction. Thanks
Just book this service and sit back and Shipley will take care of the rest.
Very reasonable rates also.
Brilliant service, Very tenacious when collecting from a difficult to find address and a seller who didn't communicate effectively.
An example of excellence a very professional service and great communication throughout the process top guns all the way
Top service excellent
Instant quotes and very good prices
It's a must have tool.
Keep up the good work
Fantastic A1 loads of quotes supper will use again defiantly simple and straightforward received all quotes with good value
Collected and delivered as stated great communication very smooth and easy will now always use to ship things around
Never used anything like this before and was pleasantly surprised at how professional and easy to use. Thank you.
Collected kitchen for me. Really competing price. Excellent communication and really considerate approach. Would definitely use again. Many thanks
Fantastic so good, i will definitely use again, such a big help, I would recommend to family and friends
Friendly and prompt service. Problems sorted out quickly and efficiently after business given to a rogue trader. Highly recommended
Excellent service, professional, on time, nothing extra to pay, loaded and unloaded safely, and above all very competitive price.
I was a transporter working on the Shiply platform,our company was never verified in terms of having insurance for the goods we carried and we were never asked for a copy of our certificate.We were suspended from the shiply platform for bringing up the subject of the Shiply deposit (in other words commission) as its an big no no for transporters to mention the commission to customers they try to pass it off as a deposit,to be honest its the worst kept secret in online logistics.However as we were quoting a price of lets say £300 the customer was actually seeing a figure of £400 so after explaining
Why we were suspended.
In relation to customer care,well...there is none whatsoever.The so called customer care is a cloudbased computer mailing system called Freshdesk (thats why many replies look and read the same) forget the helpline number its always off the hook.All Shiply are after is the commission and nothing more if your goods go missing then tough thats for you to sort out not Shiply.
Their main UK office is listed as 207 Regent st central London 3rd floor,dont believe a word of it,its just a forwarding address for mail shared by nearly 4000 other companies it allows them to put this address on their website and business cards,however as for a actual office well,there isnt one.Down below is a phot of the directors info freely available on the gov.uk Website.Shiply USA however is listed as dissolved.Customers beware do not use this site it is a scam and they should not be trusted take my advice it could and will save you time and money.
I was SCAMMED
DON'T USE THIS WEBSITE!
Wouldn't let me review unless i checked a star, reluctantly i gave 1
Transporter:
JAXEDGE TRANSPORT
NICHOLAS MAHAN
HE WAS VETTED BY SHIPLY yet when I was scammed they say not our problem...
Tip for consumers:
run
Products used:
none
Great communication throughout & the chairs arrived before expected as he juggled things around for us. Great price & goods well looked after.
You'll get quotes within minutes!
Easy to use, convenient and reliable, so far!
I am using again and expect the same service, so we will see!
Loads of vans drive around with spare capacity - Shiply links the white van man with somebody who needs something moved. Why didn't I think of this!
The guys were punctual, helpful and friendly, and had an excellent, professional approach. Would definitely use them again!
Found a friendly, reliable forwarder to collect, ship and deliver my Sailing dinghy easy and in short time
Very professional good service nice chap would do anything for you, would use again on time brilliant all
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