• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user mrk78
GB
1 review
0 helpful votes
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September 20th, 2019

Punctual and a cost effective option of moving items in one piece rather than dismantling and sending in post.

Thumbnail of user jonathang264
GB
1 review
0 helpful votes
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November 5th, 2019

Happy to recommend this company they responded very quickly & the driver helped bring the armchair inside the house

Thumbnail of user paulc938
GB
1 review
0 helpful votes
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December 19th, 2019

Prompt collection and delivery, excellent communication at all times and at a fair price. Would be happy to recommend.

Thumbnail of user juanr193
GB
1 review
0 helpful votes
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December 13th, 2019

Easy to book. Good web page, no problems to find a delivery provider, who was a very professional. Thanks

Thumbnail of user heatherf188
Heather F.
GB
1 review
0 helpful votes
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July 17th, 2019

I have always had a very positive experience with Shiply. Goods have been delivered as stated and the drivers have always communicated well.

Thumbnail of user philipc184
GB
1 review
0 helpful votes
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October 5th, 2019

Generally very good to get items moved but like in life you get good couriers and bad so be careful to protect products.

Thumbnail of user mattd221
Matt D.
GB
1 review
0 helpful votes
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October 16th, 2019

As it mentions on the title. Very happy and pleased with what I asked for and what I got. Would definitely use again.

Thumbnail of user rickd282
GB
1 review
0 helpful votes
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November 26th, 2019

A pleasure to do business with from start to finish. Very good communication throughout. Professional and helpful and all at a great price.

Thumbnail of user jamesa850
GB
1 review
0 helpful votes
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December 16th, 2019

This is a very good service, really easy to use and helpful staff if you need help would definitely use this service again

Thumbnail of user joel295
GB
1 review
0 helpful votes
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May 17th, 2019

Well organised. Good selection of couriers... polite customer service. Well recommended. Many thanks

Thumbnail of user dianew257
GB
1 review
0 helpful votes
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August 29th, 2019

Easy to use website. A number of quotes came in very quickly and we were able to arrange removal of item using one of these quotes.

Thumbnail of user dw218
GB
1 review
0 helpful votes
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June 21st, 2019

SHIPLY HELPED ME OUT WITH MOVING A LARGE ITEM AND I WAS ABLE TO FIND A GREAT COMPANY TO COLLECT AND DELIVER MY ITEM AND IN 24 HOURS FROM ORDERING THE SERVICE MY ITEM WAS ON MY DOOR STEP

Thumbnail of user sheilal86
GB
1 review
0 helpful votes
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November 28th, 2019

I use Shipley from time to time for collection and delivery of a wide range of things. I have never had a bad experience. Its a much needed service!

Thumbnail of user christianh111
GB
1 review
0 helpful votes
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May 24th, 2019

Very good service, very professional, lots of professional companies on the site to choose from. Would use again.

Thumbnail of user basharatm
GB
1 review
0 helpful votes
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August 25th, 2019

An excellent way to move your goods from A to B.
Very reliable and great communication, and trustworthy.

Thumbnail of user sudarshanp1
GB
1 review
0 helpful votes
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July 7th, 2019

Very good, very trustworthy. In future I will use it. Person who took the transport, was very gentle.

Thumbnail of user markw735
GB
1 review
0 helpful votes
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June 30th, 2019

Easy to use and great communication and delivery. Kept upto date and sent photos throughout the whole process

Thumbnail of user deli3
GB
1 review
0 helpful votes
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September 15th, 2019

No concerns all was well with the details and transportation. Driver was very professional and polite. Good guy

Thumbnail of user jeanf102
GB
1 review
0 helpful votes
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September 5th, 2019

Excellent site to obtain quotes and company used was excellent, turned up when expected and were very helpful

Thumbnail of user lynnk152
GB
1 review
0 helpful votes
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November 25th, 2019

The communication was good, immediate response to my questions.
The selected service was very helpful.on time and efficient.

Thumbnail of user clairet69
GB
1 review
0 helpful votes
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January 4th, 2020

Always easy to navigate and fast to obtain quotes. Shipley is always my go-to site for courier services.

Thumbnail of user tomasv23
Lithuania
1 review
0 helpful votes
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December 22nd, 2019

Very friendly and pleasant communication. Prompt collection and delivery. Thank You very much! Would be happy to recommend.

Thumbnail of user garyb541
GB
1 review
0 helpful votes
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July 3rd, 2019

Easy to use it gets the job done, links me up with competitive hauliers very professional its easy to link to ebay

Thumbnail of user davidm2219
GB
1 review
0 helpful votes
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September 26th, 2019

Very good service would use again it was a experience will recommend to family and friends he was very polite and respectful

Thumbnail of user matthewh581
GB
1 review
0 helpful votes
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September 13th, 2019

Great site to find great delivery options I would recommend to anyone to use a shiply as you will not be disappointed.

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