• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user davidc2426
GB
1 review
0 helpful votes
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December 19th, 2019

Transported fragile item with care, and communicated well. Will definitely use the system again. Very happy with Steve

Thumbnail of user johnl2055
GB
1 review
0 helpful votes
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December 19th, 2019

Lightning fast service from booking details to best prices.(and cheapest) for collection and delivery. Perfect for Ebay purchases

Thumbnail of user allanh80
GB
1 review
0 helpful votes
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December 9th, 2019

Had an oil painting shipped at an excellent rate and delivered perfectly on time. Cannot fault this service.

Thumbnail of user rosel393
California
1 review
0 helpful votes
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November 8th, 2021

Hiply — Shiply didn't act properly and driver stole my money

Hello
On October 29 I had bid that accepted to find a driver ship my boat. I saw two unauthorized payment $110and $85 but at that time I didn't know but I saw messages came $110 charged I contacted Karen support team to cancel the bid but he never replied back all conversations was via email. Now I saw at the same time shiply charged me another payment of $85.
After that on Nov 2 someone gave me offer and I accepted. Shiply sent driver contact number. I didn't contact him but he none stop called me and texted me.
He said I can transfer your boat on Nov 10 but if you want I'll do it tomorrow Nov 3 if you pay $1200 deposit now. He said I'm certified insured licensed driver through Shiply.
I paid $1200 via Zelle and after that he disappeared and never replied back.
I sent email to shiply and repot him and said you have to suspend his license but shiply replied: we will do act when the driver will do something wrong few times in short period of time!
I said he stole my money and 2 days before me he stole another person money still you wanted to wait?!
They sent me his address that it's not match in google maps.
Shiply just answered very late and acted improperly and didn't have enough information about driver.
Shiply has to give me and other people who were victims and lost money because of their lack of proper act and on time.

Products used:
The shiply driver stole my money

Service
Value
Quality
Thumbnail of user edw125
GB
1 review
0 helpful votes
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July 27th, 2019

Great way to quickly get very competitive quotes, and I've always found the drivers reliable and efficient

Thumbnail of user jenniferm3820
California
1 review
1 helpful vote
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January 4th, 2022
Verified purchase

They do not vet their moving companies. A company took my money, cancelled, wont refund and left a fake positive review using my name!

Thumbnail of user cindyg576
Ohio
1 review
1 helpful vote
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January 4th, 2022

I have a single 60 lb box but slightly too large for UPS/Fedex to take. If it were 8" shorter, it would cost about $140 to ship to the destination. Less than truck load carriers such as Southeastern and SAIA are around $300. They used to be around 200 to ship a box of this size and weight pre-covid. So, Let's try Shiply. Nothing but a bunch of crack heads quoting $1400 to $2600 to take a box 12 hours down the road. I'm not looking for them to carry just that box on the journey. Hello? I just shipped a pickup truck to Gulfport MS for $740. Shiply quotes are nothing but Amateurs (4 thus far) who intend to take just this one box on a VIP adventure from Cincy to St. Pete vs someone who is hauling many parcels in a cost effective manner. One guy even asked me if it would fit in his Prius (LOL). Hell dude, I have no idea... I do not own a Prius! Don't waste your time for commodity shipping with these buffoons wanting $150 to $200 per hour to drive down I75. Shiply needs to Qualify their couriers if they expect to become a viable service that is price competitive. Prius drivers need not apply.

Thumbnail of user adamt150
GB
1 review
0 helpful votes
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September 1st, 2019

Brilliant site which does exactly what it says on the tin. We needed a sofa picked up and delivered with care and this happened perfectly.

Thumbnail of user nickf140
GB
1 review
0 helpful votes
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August 14th, 2019

I've used Shipley a couple of times and I've been very impressed with the service they provide there's always someone there to make your delivery

Thumbnail of user peterc441
GB
1 review
0 helpful votes
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July 5th, 2019

Throw your jobs out and lot of quotes will come to you in a while. Better read through some reviews before making your decision. It's helpful!

Thumbnail of user lesleyr30
GB
1 review
0 helpful votes
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July 5th, 2019

Offers to collect my walker soon came in after I put the job on Shiply. All the people who replied were courteous and informative.

Thumbnail of user davidm2060
GB
1 review
0 helpful votes
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July 3rd, 2019

Said it all before, used them often will not hesitate to do so again. Cheaper than the opposition and just as good... if not better.

Thumbnail of user pa123
GB
1 review
0 helpful votes
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October 7th, 2019

1st time user, who's never going to hire a van again. Just enter info get quotes accept one, it's on it's way. Great stuff, wish I'd thought of it

Thumbnail of user philb140
GB
1 review
0 helpful votes
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September 15th, 2019

Great at what he does, fast delivery considering he has a fair way to go and very good communication with me throughout the day!

Thumbnail of user rachelm396
Rachel M.
GB
1 review
0 helpful votes
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November 13th, 2019

Darius was on time, handled my item with care and has a great personality. Would highly recommend his service to anyone looking to move.

Thumbnail of user paulineh60
GB
1 review
0 helpful votes
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October 23rd, 2019

Fantastic just wait for quotes and that's it done no problem I got large heavy mirrored draws and 2 smaller ones from cobham to Liverpool £90

Thumbnail of user jakubd10
GB
1 review
0 helpful votes
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December 16th, 2019

This was my first time using shiply. Very efficient, liked everything about it. From now on anything I have to shift would be done with shiply.

Thumbnail of user timb473
GB
1 review
0 helpful votes
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May 27th, 2019

Shipley are great when everything goes well but not helpful at all if you are subject - as I was -to a dishonest supplier

Thumbnail of user adama236
GB
1 review
0 helpful votes
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July 25th, 2019

Collected a composite front door and delivered nearly 200 miles away. Arrived safe and on the date asked for. Would use again.
Thanks.

Thumbnail of user sandraa253
GB
1 review
0 helpful votes
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October 30th, 2019

Punctual and efficient would use again have had a good service, reasonable costs, no complaints but 100 characters to write is a lot

Thumbnail of user seank149
GB
1 review
0 helpful votes
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December 5th, 2019

No problems or hassle, everything went though without a hitch. I have used them previously several years ago and never had a problem.

Thumbnail of user paulw768
GB
1 review
0 helpful votes
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December 29th, 2019

I needed to ship something quick just before xmas and Good Fellas didn't disappoint! They collected and delivered when advised
Thank you...
Paul

Thumbnail of user terryw241
Hungary
1 review
0 helpful votes
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June 10th, 2019

Really happy with service on time in perfect condition GPS is a great idea the driver Cornelius was very professional at all time with good customer care thank you
Terry Wright

Thumbnail of user deec115
GB
1 review
0 helpful votes
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May 15th, 2019

Had a nightmare with first booking but they were very supportive and sorted immediately. Then got a fantastic alternative - read the reviews

Thumbnail of user roym169
GB
1 review
0 helpful votes
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July 16th, 2019

The best very good seller would do busines with him again no problems all went very well item kept in perfect condition

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