• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user simonf69
GB
1 review
0 helpful votes
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December 5th, 2019

I received an excellent service, 2 X Cars transported 281 miles with great communication & photos taken of condition when collected. Both delivered together on time & within budget, you cant ask for a fairer service, highly recommended, will definitely use in the future.

Thumbnail of user rachelh281
GB
1 review
0 helpful votes
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November 24th, 2019

Have used to collect a couple of items. Like the fact you can easily communicate with providers prior to accepting quote so any extra charges ie charge for stairs, packing can be understood.
Really helpful timed collection and delivery slots. Would recommend.

Thumbnail of user shaneh431
GB
1 review
0 helpful votes
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December 14th, 2019

Mac (our provider) was perfect as his feedback suggested he would be! We had our concerns using Shiply for the first time as we've heard some horror stories. All I can say is, look for those who score well.

Thumbnail of user amandam587
GB
1 review
0 helpful votes
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November 20th, 2019

Some of the prices are totally ridiculous but wait for a few as they get lower
Make sure you have all estimates before you choose
I would not use any other firm now as far less hassle getting all prices at once instead of having to contact individual couriers. Have asked Anyvan in the past and no where near as competitive as Shipley. Please not this site is to connect customer with firm. Shipley do not contract the courier and they state on their site that you should check courier has all the correct credentials, but that is fine because you know before you hire, so check courier reviews and insurance before making payment for Shipley services, they are simply an intermediary to get prices in one place

Thumbnail of user micheller415
GB
1 review
0 helpful votes
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June 11th, 2019

Needed an item of inexpensive but heavy furniture delivering from Sheffield to Birmingham. Received multiple quotes and messages from delivery people within hours of posting my requirements on-line. My first choice (cheapest quote) were not so good at communicating which I think is key, but my second choice, which was a 'one man' delivery service, with a good rating - proved to be much better. Item arrived on the day that was arranged and was very pleased with both price and service. Would definitely use again.

Thumbnail of user peterm757
GB
1 review
0 helpful votes
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October 3rd, 2019

Booked collection via shiply by reading others' reviews and glad I did. Excellent price with super quick collection. Delivery complicated because of our commitments but with good communication via Stacy not a problem

Thumbnail of user brettm120
GB
1 review
0 helpful votes
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October 28th, 2019

I've used shiply 5 times to transport cars and so far all have been great service. Dont just do the free quotes pay the extra £4.99 and the quotes keep coming... so much so that I cant pick the cars up cheaper myself.
Check the quoter feedback to avoid head aches and triple check/ask questions and get a definite answer before accepting and cheapest is not always the best so chose wisely

Thumbnail of user judea24
GB
1 review
0 helpful votes
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July 18th, 2019

Thanks guys, brilliant service and easy to use trade board, I was called by more than logistics outfit, with open and transparent bids, with operators given the chance to review their prices, in the case of mine explained that the price came down as I had to share cost with other customers.

Thumbnail of user judes28
GB
1 review
0 helpful votes
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August 19th, 2019

Shiply is a really solid site. I found it easy to use and very quick for getting a few quotes on a job, would absolutely recommend it. One issue I would say is that the messaging system doesn't always update properly and I missed a couple of messages while trying to arrange plans.

The delivery person I went with was incredible and I never would've come across him without this site.

Thumbnail of user jackh289
GB
1 review
0 helpful votes
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September 11th, 2019

Needed a running machine transferred from a London basement to a garden studio in Kent. Posted a picture, approx weight and dimensions, pick up and drop off location and submit. Within minutes had an assortment of quotes emailing in from different people. Within a few hours the price range had less than halved. Flexible dates and contact directly with the driver. Great service.

Thumbnail of user alans367
GB
1 review
0 helpful votes
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August 11th, 2019

Dudes, I got the job done in the end, BUT i had a few mishaps but they were sorted out to my satisfaction. The item arrived in good condition and didn't "disappear" on the way which in my view is all about trust. Communication is key here as nothing is perfect so always check the couriers feedback and speed of replying to your emails and text messages in a timely manner

Thumbnail of user janem427
GB
1 review
0 helpful votes
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August 4th, 2019

As it said on the tin, responses started to come in 20 minutes from submission of job request. Some of the prices that came in were just ludicrous, like 3 times what I actually paid. Read the reviews! Cheapest is not always best, but most companies seem to be able to negotiate a realistic price for shipping. No actual issues with the transportation & delivery. Would use again.

Thumbnail of user henrys199
GB
1 review
0 helpful votes
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July 5th, 2019

Very personal interaction from Dee, who was unbelievably friendly and helpful. She proactively reassured me at every stage with photos and videos of my car being transported. Would recommend them to anyone and everyone!

Thumbnail of user mariannec48
GB
1 review
0 helpful votes
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October 5th, 2019

Really happy with my experience with Shiply. London Van hire is outrageously expensive so offered me a cheap easy alternative, knowing that the drivers are reliable + trustworthy. Would definitely use again!

Thumbnail of user anthonyg364
Spain
1 review
0 helpful votes
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September 29th, 2019

A superb way of finding businesses/individuals to transport goods around Europe or within the UK. Site is not always that clear to use and you can get a bit overwhelmed with emails from suppliers submitting quotes - often multiple ones, however, it is effective. Shiply respond well to emailed customer services but their customer service number appears to be non-operational. I required a refund as my first supplier let me down- this was processed quickly and effectively by Shiply who take the initial (approx) 20% deposit directly.
I have used Shiply several times... It is important to pick well-rated suppliers as some can be rather unreliable.

Thumbnail of user alisonw87
GB
1 review
0 helpful votes
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June 3rd, 2019

Second time I've used Shiply... would recommend... some initial quotes come in at ridiculous prices, but this shows how some transporters/removals companies try to charge more than necessary.
So far both couriers used have turned up at collection point on time and where appropriate kept in touch for delivery giving an eta

Thumbnail of user leeh250
Norway
1 review
0 helpful votes
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May 19th, 2019

Bought a bunk bed extension off e-bay and then realised that the components were too big to put in a normal size car. Found shiply on google and submitted my details. Got the first of three quotes back within a couple of minutes - all fairly similar in price give or take £10. Very reasonably priced - much cheaper than it would have cost me in diesel and time to pick the item up. Excellent web interface allowing comms with the transport company. Really pleased with it and would definitely use again.

Thumbnail of user lauriem245
GB
1 review
0 helpful votes
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June 26th, 2019

Have never bought anything on eBay that can't be posted but on this occasion I had to. It was amazing. Purchased late Sat night and by Monday afternoon item was in my house. Can't fault the driver or his company

Thumbnail of user mrj294
GB
1 review
0 helpful votes
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September 30th, 2019

Always sceptical when you use a new service however Shiply did exactly what was needed. Quoting was easier. Plenty of replies, and it saved me a trip.

As a charity every penny counts therefore being able to have something delivered cheaper than I could personally make the journey was a huge bonus.

Definately use again!

Thumbnail of user adrianl120
GB
1 review
0 helpful votes
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September 22nd, 2019

These guys were great, nothing was too much trouble and went out of their way to make this as stress free as possible. If I ever move again Damien would be my first call. Can't recommend these guys highly enough.

Thumbnail of user karenb1202
GB
1 review
0 helpful votes
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December 10th, 2019

Very simple to use, had never used anything like this before. Within minutes I received a number of quotes for the work I needed done. The chosen provider was excellent and did exactly as requested promptly, efficiently and politely.

Thumbnail of user simond102
GB
1 review
0 helpful votes
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January 22nd, 2020

Large heavy bulky item collected in Scotland and brought down to my door in Milton Keynes (340 miles) for £63
It makes the normal carriers look very expensive.
Delivered with care, on time, in a professional vehicle, very happy!

Thumbnail of user michaell1972
Poland
1 review
0 helpful votes
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January 21st, 2020

Very good site and easy to navigate. Definitely recommend using shiply for purchases on eBay (cheaper and easier than hiring a van etc) that are too large or too heavy to post.
I have had 2 x purchases delivered last weekend, memory foam mattresses from Romford & a king size divan base from Leeds area, excellent.

Thumbnail of user malcolmw35
GB
1 review
0 helpful votes
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July 4th, 2019

I've used Shiply a few times recently and have always been impressed. Communication is excellent. They provide a great service between couriers and those who require transport services. I recommend unhesitatingly.

Thumbnail of user cooperk2
GB
1 review
0 helpful votes
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September 26th, 2019

This service was amazing, fast great price and saved me chasing around. Shiply arranged quotes and the agencies they provided were second-to-none in professionalism and efficiency.
Would recommend them to anyone.

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