• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user leef248
GB
1 review
0 helpful votes
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September 15th, 2019

Great app. Good communication. Very pleased overall. Items arrived on time and the driver went the extra mile to get the extremely heavy furniture into the house! Cheers.

Thumbnail of user karend487
GB
1 review
0 helpful votes
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October 26th, 2019

First time so initially shocked how many offers but found a great courier in the end who offered a sensible price and a great service with brilliant communication.

Thumbnail of user eduardoy8
California
2 reviews
1 helpful vote
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April 6th, 2023

I use this company to pick up on automobile I bought next to San Francisco and deliver to my residence they asked for a deposit took my deposit I contact them so we could get details and time that they had to pick up car was never picked up they started ignoring my emails they kept my deposit and they won't return back any emails I'm sending them very bad business be aware of scammers don't use this company for auto transportation they will scam you out of your money and not return your emails beware beware beware

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user jof85
GB
1 review
0 helpful votes
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October 26th, 2019

A very efficient delivery service, the Shiply website was easy to use. My chosen courier comany run by Terry was usually very quick to communicate and respond to my queries especially when I used the Shiply reply option. I did have to wait longer than expected to get a confirmed delivery slot but fortunately had some flexibility myself due to two different family members being able to wait for the driver. My mother said the driver was very friendly and he happily carried my furniture up two flights of stairs to my flat. The correct furniture was wrapped in blankets and delivered intact. I would use this company again. It would be good if the bidding process indicated if VAT is to be added so you have the final price as it is hard to compare bids if some are VAT zero and some others have VAT added but this is only really clear after you have accepted a quote for delivery. I think this may be an issue with the way the Shiply bidding process operates and I would expect that no one is deliberately misleading customers. It needs addressing though.

Thumbnail of user ianj72
GB
1 review
0 helpful votes
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November 20th, 2019

A great way to save time and money let them do the miles saved me taking two days off work and a night in a hotel dropped off on the day and time I was told

Thumbnail of user luj4
GB
1 review
0 helpful votes
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August 23rd, 2019

I found this effective and easy to use and would recommend it. I've used it a few times and have managed to find great service providers that I could trust.

Thumbnail of user sarahb861
GB
1 review
0 helpful votes
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December 3rd, 2019

We needed to arrange for a courier to collect left luggage from an area that wasn't local to us and didn't know where to start. Shipley made the process very easy.

Thumbnail of user benb802
California
1 review
1 helpful vote
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July 10th, 2023
Verified purchase

I paid a $388 deposit to shiply and hired Larry Hill. Once Larry Hill got his additional $700 deposit I never heard from him again, though he was VERY communicative BEFORE I paid him. I got my refund from Shipley but I lost $700 because the site hosts nothing but scammers. DO NOT USE SHIPLY. I have used Shiplux twice now and am very satisfied with THEM. I've written to the BBB and my congress people about this den of thieves. Stay FAR AWAY.

Tip for consumers:
I will do everything I can do including writing to my politicians to have you prosecuted to the fullest extent of the law. You deserve to die and I hope you burn in hell.

Products used:
None. This is a scam site that exists to steal from people.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewc547
GB
1 review
0 helpful votes
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August 26th, 2019

A fast an efficient service. I have used this service several times and will continue to use it. It makes deliveries worry free, reliable and cost effective..

Thumbnail of user francisw39
GB
1 review
0 helpful votes
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July 4th, 2019

Communication was great at all times. They picked up without any problems and delivered when they said they would. Their price bettered the competition. Would use again

Thumbnail of user sureinr
GB
1 review
0 helpful votes
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November 20th, 2019

Team was fantastic very professional and prompt. We booked very last minute and they did everything to accomodate us keeping us updated throughout the process. Highly recommend.

Thumbnail of user talald1
GB
1 review
0 helpful votes
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December 22nd, 2019

Very comparative quote and good response time. Professional service. Collected my car from a dealership in london and delivered it to me in Sheffield. Fast and reliable

Thumbnail of user lukeg61
GB
1 review
1 helpful vote
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December 22nd, 2019

Simple to use but could do better at screening businesses to prevent time wasting and loss of money as I have lost £50 due to these things which I will be taking up with Shiply shortly

Thumbnail of user bubbleace
Florida
1 review
0 helpful votes
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May 4th, 2023

The day after I inquired for quotes on Shipley I began receiving at least 20 calls a day all from numbers with area code 888. I would block these numbers and still receive countless calls from other numbers. Occasionally, I answer and state that I am going to report them to the FTC or to remove me from their list only to get cussed out and verbally harassed. NOT A LEGIT COMPANY.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lesleyr32
GB
1 review
0 helpful votes
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July 21st, 2019

I have used this service many times and would not hesitate to recommend and use them again. I have only had one bad delivery experience but that was NOT Shiply's fault.

Thumbnail of user jonathans506
GB
1 review
0 helpful votes
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September 20th, 2019

Highly recommended! Excellent communication and very easy to arrange! Will use again! Simple way to get all of your quotes in one place and chat to a range of delivery companies!

Thumbnail of user nrade
Arizona
1 review
0 helpful votes
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June 28th, 2023

Hired a driver for my boat via shiply. Neither the driver nor any representative from shiply was heard from again. Lost my deposit. Use a reputable company.

Products used:
No products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nigelh44
GB
2 reviews
15 helpful votes
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September 22nd, 2019

Shiply is a much needed resource and I'm SOOOOOO glad to have found it.
Now I have somewhere to go whenever I want something moving.
Recently had my Jeep transported from Lytham to Stockport and it was a pain free delight to arrange.

Products used:
Transport

Service
Value
Shipping
Quality
Thumbnail of user valw65
GB
1 review
0 helpful votes
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October 20th, 2019

Not necessary the ones that have been in the longest are the best, my courier was new to Shipley but were excellent in every way. M6corridors I highly recommend them.

Thumbnail of user angiew96
GB
1 review
0 helpful votes
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January 20th, 2020

Get the best price for delivery or pick up of any items large or small. People bid to give you the best price. Brilliant. I've used them a couple of times now and will use them again.

Thumbnail of user drn22
GB
1 review
0 helpful votes
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May 23rd, 2019

Good service. I think they are Based abroad and not in the UK but Arrived on time. Delivered my car from Bham to Essex in timely fashion. Good service. I would use them again

Thumbnail of user nasreena7
GB
1 review
0 helpful votes
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May 25th, 2019

A man with a van and all the expertise to deliver on time. Courteous, professional and punctual. All items looked after well. Nothing too much trouble.

Thumbnail of user amandas564
GB
1 review
0 helpful votes
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August 19th, 2019

Would use again and highly recommend, from booking the service to the goods arriving, I was kept fully updated, and when emailing a question / query and answer was given quickly

Thumbnail of user kh195
AE
1 review
0 helpful votes
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September 29th, 2019

Super website, had received excellent quotes in minutes! All of which were reasonable. We were suitably impressed with the service we received from start to finish.

Thumbnail of user kasf
Kas F.
GB
1 review
0 helpful votes
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October 21st, 2019

I was very impressed in the way this company worked. Very efficient and good quality service, from start to finish..
I will be using these guys again in the future!

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