Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 15th among Shipping sites.
What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.
I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again
Using Shiply to find a courier was easier than I thought it would be. As a first time user I was a bit nervous, but needn't have been. I had 8 offers to choose from, and was able to correspond with all to ask more questions etc. I am very happy with the one I chose and my small wardrobe was delivered on time and in the condition it left the original owner. It was much cheaper and easier than driving all that way to collect it myself.
Absolutely amazing experience from start to finish. Helen kept me updated and was on schedule. Helen guides me through all the steps as I have never used this service before and Helen helped woth everything I needed to know. I will be keeping helens number for future as I recommend 100% for anyone - I can not thank you enough Helen - thank you very much your amazing and I really do appreciate it :) xx
I have used Shipley on a number of occasions to arrange delivery of random Ebay items and have been amazed how you get so many quotes for couriers so quickly. The ability to input an Ebay Item number is great. I have had only good experiences with all couriers used through Shipley.
Very happy with the service I received. My car was collected at very short notice and arrived on a well equipped vehicle. It was offloaded by winch with great care by a very friendly and professional driver. I would use this company again and recommend to friends.
Very communicative with Shiply contact, Stephanie. A little annoyed that I had to pay about $150 extra to have my car 3 days later than agreed upon. What if I didn't have an extra $150 when they already had my car? Overall definitely would use Shiply again.
Tip for consumers:
Be sure they don't have your bike before they require you to pay more fo an extra three days to wait for it. Overall, though, very happy!
Products used:
Top Quality Transport shipped my Harley without issues.
I bought a door from London and I live in Yorkshire, I started with a new firm (no reviews) thinking they would be keen but they were the opposite. I started the procedure again and some companies must have worked it out purely on mileage as the cost was 3 times what the door cost. I picked this company as they had good reviews and a realistic price. It was a straight forward transaction and apart from at the beginning not contacting the vendor immediately they have stuck to their word and delivered it on time. Thank you, if I ever use a courier again I would not hesitate to use them.
Arranged delivery of large sofa from England to Northern Ireland (because so many companies on mainland UK won't ship to the rest of the UK...!), but Mike at Stopcar was the very best. Picked up as arranged and arrived punctually. Would use again.
Needed to get bulky items delivered or we had to hire a van etc to collect.
Shipley managed to arrange it quickly and cheaper than us hiring a van with all the relevant costs involved (fuel, time etc). Arrived on time and tracked. Great.
Best site where you can find help for your tailor made needs. It was hard for me to find someone to deliver for me, a very hard to move object, due to its antique value and fragile. I posted the job and in a few days from posting, my job was done! I am completely satisfied!
Drivers are not always insured and Shiply does nothing to make sure the drivers are insured. Shiply won't help you recover anything not even your deposit. This is a front company for a large number of scammers. You will be robbed.
Tip for consumers:
Don’t use this site!!
Products used:
Shiply services are just no good.
Excellent professionals. And wonderful service. There was very good communication throughout this process and a very professional and honest approach from the two guys who turned, the, moment you meet them
Great courier was my first time, everything was brilliant from start to finish, the price was amazing compared to other sights, highly recommended. Max44 was a helpful man went the whole way and offered more. So pleased with the whole experience.
First time that I have used a courier. Didn't know where to start? Shiply made it so easy. Will definitely use again. I have missed out on some great bargains because I didn't know how I was going to collect. Now no bargain will be missed. Thank you Shiply.
They charged me a deposit of $22 up front before I even hired someone to pick up and deliver furniture. I never did hire someone as I decided to pick up the sofa myself and they refused to refund the $22 deposit and said I can use it for "future use". There is nothing in writing that says they will keep the deposit. I spent much time filing a complaint with my credit card company to get the $22 back. Most people don't want to spend the time to get it back and this is what Shiply is counting on. They must make a lot of money keeping the "deposit" for everyone that gives. Also they never answer their phones and they are located in the U.K., they have no offices in the U.S.
First Driver refused to on contracted price, 2nd driver didn't show, they provided a fake drivers license for the 3rd driver, then didn't provide a refund
This has been my first experience of using Shiply and it has been 'outstanding' - very well organised and responses were quick and delivery prompt and good value for money. I will definitely recommend them.
The driver was superb! We had an issue which was beyond our control nothing to do with the driver. But in all circumstances the service and patience shown was exceptional! I would recommend this company in all circumstances! Brilliant job done... Thank you.
I had a job needing careful delivery of fine art from Sussex to south Wales. The quotes came in quickly, virtually all at competitive prices. There was a good choice of suppliers and I was very happy with the quality of service in booking and completing the delivery.
As the delivery was from one end of the country to the other this long journey was handled superbly by Andy who kept me posted throughout the entire period, communicating clearly on collection and the long journey and delivery delay, that was unavoidable. Great price too. Thank you.
Absolutely no problems. I was kept up to date with traffic and my belongings arrived in the condition they were sent. Very reasonable when discussing the move prior to booking, and very helping bringing my belongings inside.
Took a deposit. Two in fact totaling 415.00 then refused to confirm pick-up date, send a contract. Said their phones were down but didn't reply to emails. Now I have to place a claim with pay-pal.
Do not send them any money unless through pay-pal and you have a firm contract.
Shipy is an excellent website to get quotes quickly and easily to move heavy large items from place to place. I used them recently to get quotes for moving flats and managed to find a company that was much cheaper than the well known moving companies, but still with great service.
A reclining electric chair has been moved over 250 miles at a price that was competitive but the knowledge of the mover meant that it was a one person job rather than a two person job. Very honest, personable and reliable mover can't recommend more.
I can't fault the Shiply service for finding a courier - the process is slick and easy to use and the courier rating & reviews were valuable in helping me to make my selection. Nor can i fault the courier that we went with - extremely professional every step of the way. What i'm NOT impressed with, however, is the fact that the "deposit" i paid Shiply is not a deposit at all - turns out the courier doesn't see a penny of it, so in fact it's a 'finder's fee' and in my case it amounted to some 39% of the courier's actual bid (he bid £150, Shiply added their finder's fee of £59, making the total for me to pay £209). I'd also observe that when i download my VAT Receipt, it shows only the deposit of £59 and makes no mention of the full amount (£209) - not particularly helpful for my records / accounts. If it weren't for all of this this i'd be giving Shiply a 5 star rating instead of just 3 stars and, unfortunately, it means i will most probably hesitate from using them again.
Shiply is an excellent web site for finding couriers to move just about anything from anywhere to anywhere. Simple to use and great couriers. I have used them to collect things including a large American fridge freezer from auction houses and my wife has used them to collect eBay items. Great service.
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