• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 15th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user dougo79
Kentucky
2 reviews
0 helpful votes
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December 14th, 2021

Complete scam, kept fee, no shipping and no assistance. They do not try to help resolve any issues and leave you hanging still keeping your fee, then you have to pay someone else to get your item shipped.

Thumbnail of user mikep1564
New York
1 review
4 helpful votes
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April 1st, 2022
Verified purchase

My father was right, you get what you pay for!
With high fuel prices and a shortage of drivers I was quoted a price of $543.00. When I accepted there bid I was asked to pay a $74 fee. Now I'm thinking that was a broker fee. I was also charged another $3 and some change. Now I'm dealing with a transportation company that's telling me there having a difficult time finding a driver for the price I was quoted. If I want to pay more I would have better luck. WTF I was quoted a price and accepted it and paid a deposit. What a scam, why should I pay more? Stay away from these people!

Tip for consumers:
Stay away!

Products used:
Nothing yet.

Service
Value
Returns
Quality
Thumbnail of user wieslawz
GB
1 review
0 helpful votes
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September 30th, 2019

I needed to ship a bicycle and a big box from Northern Ireland to Manchester. DPD, UPS etc. wanted me to box the bicycle but I had no time and bicycle box to do that. With Shiply I found a courier who was much cheaper than DPD, UPS etc. actually 50% cheaper, the courier had no problem that bike was not boxed in one piece, I wrapped bike a bit for protection with bubble wrap and cardboard, next day collection bang on time, next day delivery before time, bike in ideal condition, box with fragile stuff in it in ideal condition. I had also some stupid quotes and couriers contacting and asking silly questions but I picked the good one. Very Good website!

Thumbnail of user paulh1407
GB
1 review
4 helpful votes
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June 14th, 2020

Do not use Direct logistics as when lost your items they deny picking them up and say don't care and start name calling. Very professional (NOT)
Shiply themselves are not interested and will not get involved!

Thumbnail of user stevee199
GB
1 review
0 helpful votes
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December 9th, 2019

Brilliant service - saves time and money. Post the advert, link it to eBay item or photo. Then select the beat offer that comes through the email notification system.
Used it time and time again A++++

Thumbnail of user samb362
GB
1 review
0 helpful votes
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May 23rd, 2019

We've been using Shiply for at least a few years now and have always had good experiences. We do always look at driver feedback before booking and have never had to contact customer service, but all in all, for us, it's always a good experience!

Thumbnail of user neilg70
GB
1 review
0 helpful votes
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September 5th, 2019

Having heard very positive comments about VCR, they certainly lived up to what I had been told. Thoroughly professional yet friendly service, the Courier (Kris) was brilliant and liaised direct with my client (recipient) to ensure a seamless delivery process.
I herein join the list of VCR customers who have no hesitation in working with them in the future whilst recommending them to others looking for a competitive and reliable Courier.

Thumbnail of user kamalgambhir
Canada
1 review
0 helpful votes
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August 17th, 2023

Totally scam booked a delivery throught them paid all money machine hasn't reach out to us got a call from local shipping company paid 700 $ to them for handling and plus had to book another delivery to get it delivered not geting any where was agreed to pay 2300 dolar through shiply paid tried to contact shiply many time no answer what so ever totally scam

Thumbnail of user davidr1522
GB
1 review
0 helpful votes
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September 30th, 2019

First class easy to use site, received numerous quotes from delivery companies to transport my digger from Scotland to Bedfordshire. Chose a provider and received excellent service. Communication excellent, delivery on time and they couldn't do enough for me. Even help me top up the digger with hydraulic fluid.

Thumbnail of user janw222
GB
1 review
0 helpful votes
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September 22nd, 2019

I contacted them the night before and they arrived early the following morning, very helpful, polite delivery driver (Sidris), who kept me informed throughout and after delivery and my item arrived at its destination safe and secure. Thank you Shiply!

Thumbnail of user markd1113
Germany
1 review
0 helpful votes
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December 22nd, 2019

Jojo247 was great at communicating. He also happily worked around my time restrictions regarding the delivery time. The goods I was shipping were fragile and he took good care making sure they arrived safely. I will definitely use Jojo247 again.

Thumbnail of user vickya33
GB
1 review
0 helpful votes
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October 16th, 2019

It is the first time i have used this service. I had a piece of furniture to transport from a ebay purchase. I was apprehensive about biding until i found this service. It is a excellent tool to source viable quotes to get the service that meets your needs. I will definitely use again.

Thumbnail of user nickf655
Colorado
1 review
0 helpful votes
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January 17th, 2023

Need police support now. Shipply has not responded to our very needed support. If you have product to ship, RUN RUN RUN somewhere else of be in our shoes down several thousand dollars in product. Was hopeful for a good platform, but its been terrible.

Tip for consumers:
Do not use this site, RUN RUN RUN!

Service
Value
Shipping
Returns
Quality
Thumbnail of user keithw1004
Italy
1 review
0 helpful votes
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October 4th, 2022

Do Not Use: Refused to refund my deposit after courier cancelled pick up the day before and rescheduled for 2 months later and then could not do the job. Shiply refused to return my deposit for a service they never supplied. Scammers.

Service
Quality
Thumbnail of user paulj510
GB
1 review
0 helpful votes
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October 21st, 2019

Very efficient from the start to the actual delivery of the item, kept me up to date with the delivery date and time without any problems, the driver was a really pleasant fellow, only to pleased to help.
I would de use this service again when needed.

Thumbnail of user elliottf13
GB
1 review
0 helpful votes
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May 29th, 2019

What can I say. Chris was brilliant throughout, brilliant communication and good price's with a professional set up. Van was immaculate, the bike was properly secured and turned up mint.
Use them it's worth the money.
Brilliant

Thumbnail of user petew77
GB
1 review
0 helpful votes
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November 26th, 2019

There were multiple offers to take on the job, so the hardest part was actually choosing which company to go with. Once we had picked the company, communication was quick and easy and everything went to plan.

Thumbnail of user dannyc167
GB
1 review
1 helpful vote
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August 19th, 2019

I've used Shipley a few time now
Always managed to get motors picked up and delivered in a timely fashion. However I had 2 vivaro Van's picked up yesterday from the same address going to the same destination. The first guy was in a low loader that wasnt built for carrying Van's but he still accepted the job and moaned the whole time, the Van's too heavy, his head gasket is on it's way out, his 5 ton winch wasnt man enough to get a 2ton van on his bed but he was the one accepted the job. He was supposed to be moving both Van's but once he delivered the first one decided he didn't want to do the second one. So that left my other vehicle stranded. This guy had zero stars and now I know why.
The next guy accepted the job with 20 minutes notice and was amazing, polite, speedy, professional and over all incredibly helpful.
He has 5 star rating and for good reason. So my advice would be to only use people who have 4 star rating up to 5 star to save any disappointment.

Thumbnail of user andys281
GB
1 review
0 helpful votes
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October 23rd, 2019

Really easy service to use and great interaction with eBay. Got loads of quotes really quickly and being able to discuss directly with each courier made it easy to decide who to select. Would happily use this service again, especially when buying through eBay

Thumbnail of user vickyw54
GB
1 review
0 helpful votes
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November 19th, 2019

I had two large mirrors delivered to my parents from home which would not fit into my car, they arrived safely and Dompetras customer service is exceptional I would not hesitate to use this courier again.

Thumbnail of user keithl159
Macao
1 review
0 helpful votes
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May 21st, 2019

My car was shipped by Cornelius and Son from UK to Munich, and it could not have gone better. Would definitely ask Cornelius to do it again. Found the site very helpful, not sure what I would have done otherwise.

Thumbnail of user pipkinsm
GB
1 review
0 helpful votes
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May 19th, 2019

Twice now i've used Shiply and been very happy. It's a simple process, the prices have been fair. The communication and customer service I have received from the guys has been great. Always friendly and professional.

Thumbnail of user johnb2958
GB
1 review
0 helpful votes
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August 25th, 2019

Although short notice, Shiply came through. LogisticsGB kept me up to date with the location of the driver experiencing horrendous weather, but true to there word they delivered. The driver was brilliant.

Thumbnail of user brianw486
GB
1 review
0 helpful votes
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July 5th, 2019

I would definitely recommend this service. Within minutes of sending my request, I was sent several quotes. After being more specific about what I was expecting, I was sent lower quotes. The service I got from the courier was second to none. First class. Thank you Shiply

Thumbnail of user qr2
GB
1 review
0 helpful votes
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September 30th, 2019

Shiply commission charges are set and way too high which has an impact on recovery firms that wish to give the customer a discounted service. Shiply need lower the commission they charge to the recovery firms.

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