• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 15th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user claired107
GB
1 review
0 helpful votes
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November 27th, 2019

Best price I received, outstanding service and lovely genuine guy. I would definitely recommend him to anyone that needs a job done without being ripped off

Thank you again Steve

Thumbnail of user valeb2
Uruguay
1 review
0 helpful votes
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December 19th, 2019

Shiply has been great since the beginning. They provided me with real quotes that made my decision easier when choosing an agency for delivery. Very friendly, professional and on time! Just Great

Thumbnail of user georgianm1
GB
1 review
0 helpful votes
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December 10th, 2019

Yo get the best offers, you have the chance to pick your courier and from there sort out everything directly. Really useful platform, definitely worth using it!

Thumbnail of user grahamh84
GB
1 review
0 helpful votes
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August 27th, 2019

Lots of quotes were sent, reputable companies, friendly service and so easy to use. Only wanted a small deposit and it was sorted very quickly. I will definitely use them again.

Thumbnail of user rebeccas557
GB
1 review
0 helpful votes
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December 3rd, 2019

Very professional. Kept you informed. Went above and beyond. Cannot fault service and came out same day and were quick to respond. A bit more expensive than others but worth it

Thumbnail of user beverlyg149
GB
1 review
0 helpful votes
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November 15th, 2019

The stressful days of finding, comparing, waiting for calls and being overcharged by man with van for simple, local jobs is over. Hurrah. It was all very quick and easy.

Thumbnail of user nikib19
GB
1 review
0 helpful votes
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May 14th, 2019

Great service and communication during difficult circumstances with the motorway closed. Would definitely use these guys again and can highly recommend.

Thumbnail of user johnk1661
GB
1 review
1 helpful vote
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January 20th, 2020

The items were delivered in five days from arranging and right on time. The driver helped us with the heavy delivery into the house. I would not hesitate to use this service again. Many thanks.

Thumbnail of user steveh1400
GB
1 review
0 helpful votes
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October 26th, 2019

Thanks for great service. Prompt delivery, great communication.

One suggestion - read the reviews carefully of your chosen courier, some appear to have patchy service. Mine however, was excellent.

Thumbnail of user abdulm76
GB
1 review
0 helpful votes
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October 9th, 2019

Never have such great service in life.
Will recommend to everyone and I wish you don't need this service but if you need one so these are perfect people. Exactly on time
Absolute fantastic

Thumbnail of user tonyn124
GB
1 review
0 helpful votes
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October 26th, 2019

Was worried as item had to be returned in excellent condition, and on a deadline. Successfully accomplished on both counts. As a disabled pensioner I was completely at their mercy. Thank you again.

Thumbnail of user helenh777
GB
1 review
2 helpful votes
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July 12th, 2021

Shiply's courier 'Good' brothers collected my item and have stolen it. Don't use Shiply if you want your property stolen. Would give 0/5 if that was possible

Tip for consumers:
It would have been helpful to know that my property would be stolen by shiply's courier

Products used:
Transport

Service
Shipping
Returns
Thumbnail of user glynisa
GB
1 review
0 helpful votes
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June 12th, 2019

Had responses to my job within minutes. Had numerous offers to choose from all detailing price and star rating. Payment went through smoothly. Would definitely use again

Thumbnail of user dezs3
GB
1 review
0 helpful votes
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September 2nd, 2019

First time using this service, and found it very helpful, lots of different quotes, but no obligation or pressure, helpful reviews and one I chose was perfect

Thumbnail of user chrisk423
GB
1 review
0 helpful votes
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June 16th, 2019

Shiply made it easy to get quotes and move my precious classic mini in the time frame I needed. Driver reviews were helpful and gave confidence and the end job was done brilliantly.

Thumbnail of user chriss1481
GB
1 review
0 helpful votes
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October 2nd, 2019

Very easy to use, received quotes within minutes. Easy to contact delivery firm who answered our queries promptly. Booked cheapest, delivered next day. No criticisms at all!

Thumbnail of user suec317
GB
1 review
0 helpful votes
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September 30th, 2019

Just put in details get a quote contact the transporter and bobs your uncle... so easy and fabulous service... highly recommended for any of your transport needs!

Thumbnail of user rb297
Germany
1 review
0 helpful votes
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September 13th, 2019

Reliable, professional and excellent service. Communicates with customer from acceptance of Quote to delivery. I would recommend this driver/Co. Personally, I would use him again. I'm pleased.

Thumbnail of user susanj489
GB
1 review
0 helpful votes
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October 26th, 2019

Gives the user the choice of many different quotes, and follows through at all stages. A good service which I have used several times and would recommend.

Thumbnail of user robertw1243
GB
1 review
0 helpful votes
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December 4th, 2019

Easy to use web site
Very quick communication with me (the customer) and with my chosen courier.
Collection made within minutes of estimated time.
Very professional throughout.

Thumbnail of user jor69
GB
1 review
0 helpful votes
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September 19th, 2019

Very professional delivery company. Fantastic, friendly communication throughout from pick up to delivery. Would definitely use again.
Highly recommend.

Thumbnail of user chrisb281
GB
2 reviews
4 helpful votes
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September 13th, 2019

Great for eBay and local ads purchases which are too large to handle or collect by yourself. Helpful to get a range of speedy bids to give you a general idea and then follow up as needed.

Thumbnail of user johns3858
GB
1 review
0 helpful votes
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May 27th, 2019

Collected five wheels and tyres from Scotland and brought to the South of England. Great job! Pick up was remote so hard to find and a long journey but kept in touch

Thumbnail of user patriciac505
GB
1 review
0 helpful votes
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May 16th, 2019

Great way of identifying a service provider. First time I have used this service. My son has moved to Scotland and needed to move some stuff from London to him. Was brilliant.

Thumbnail of user moa31
GB
1 review
0 helpful votes
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October 5th, 2019

Shiply is a God send. Transparent and Robust.
The site is easy to use, real time replies that helps if you have time constraints.
Contractors all vetted to give ease of mind.

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