• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 15th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user milin1
GB
1 review
0 helpful votes
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September 9th, 2019

Amazing and prompt service. Kept in contact throughout the bidding, booking, collection and delivery, as well as sending a picture as proof of delivery.

Thumbnail of user daveg237
GB
1 review
0 helpful votes
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October 3rd, 2019

I needed a boat slipped out, transported and then slipped into the water. The quote through Shiply was quick and I was more than satisfied with the service received.

Thumbnail of user sharonl351
GB
1 review
0 helpful votes
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November 7th, 2019

What I was promised I got.

I've never used this service before, so was apprehensive, everything was all done, all I had to do was choose a courier

Paperwork electronically done, so very very easy

Thumbnail of user kellyw308
GB
1 review
0 helpful votes
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October 16th, 2019

The delivery was punctual with good communication The delivery people were friendly and I thought that the price was fair. My new bed was delivered with professionalism.

Thumbnail of user lindap690
GB
1 review
0 helpful votes
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October 18th, 2019

Very efficient in communication and kept up dated on collection times and delivery. Delivery personnel were very helpful. Very good service throughout.

Thumbnail of user lindas1320
GB
1 review
0 helpful votes
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August 19th, 2019

Excellent service all very clear instructions and very reasonably priced. Very easy to use and very happy with the company we chose to go with. Very happy to have my mini back with me safe and sound.

Thumbnail of user sarahm870
GB
1 review
0 helpful votes
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June 22nd, 2019

Easy to use invited good quotes deposits easy to pay good email communication and advice good feedback access to choose the best people and avoid the unprofessional ones

Thumbnail of user kayb182
GB
2 reviews
0 helpful votes
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October 5th, 2019

I 100% recommend Shiply & Stuart. Stuart was my chosen driver & transporter. My thanks to them both. Shiply & Stuart are professional, caring, thoughtful & organized. I will use them again.

Thumbnail of user mrd115
GB
1 review
0 helpful votes
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September 2nd, 2019

Ive never used a web site like this befire and have seen shipley mentioned a few times so thought i give them a try and i, m glad i did as everything went smoothly.

Thumbnail of user janh54
GB
3 reviews
19 helpful votes
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May 28th, 2016

I needed a lamp I had ordered from Ebay to be collected, wrapped and delivered to me at a reasonable price. Most well known companies will not wrap items just collect and deliver. The company sends you details of any driver wanting your business - you pay Shiply a fee upfront and the rest is paid to the driver on the day.
The large pottery lamp was delivered smashed because the driver had allowed a member of the public onto his van who then dropped a chest of drawers on my lamp. This person did pay for the cost of the lamp, but in my shock (I had been searching for over 25years for such a lamp!) I paid the driver his fee.
Once I recovered from the shock I complained to Shiply as I wanted my money back (the driver must have been insured) but they ignored me. They then sent two emails a few weeks apart asking what I thought of their service and both times I gave a negative review and still no response.
Basically they just want your money and couldn't care less about customer service - its not as if they are not insured so cannot afford to give refunds in order to keep customers happy. If I had been given a refund I would probably have used them again as accidents happen, but as they are not interested whatsoever I will never use them again so please beware.

Thumbnail of user adrianw68
GB
1 review
0 helpful votes
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August 20th, 2019

The process of arranging the transporter was simple. Straightforward process which then allowed communication with the companies then bidding for the work.

Thumbnail of user carmelf4
GB
1 review
0 helpful votes
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July 29th, 2019

I received first class service. I was kept informed as to the collection and the expected deliver date and time. The delivery was punctual and the service received was impeccable.

Thumbnail of user keithm329
Belgium
1 review
0 helpful votes
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November 1st, 2019

Reliable, punctual, good rates, friendly. I'd use again without question.
WI'll repeat business and above sentence:- Reliable, punctual, good rates, friendly. I'd use again... Thanks

Thumbnail of user catherinem358
GB
1 review
0 helpful votes
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October 16th, 2019

Shipy was Easy to use, and they have a good list of contractors so I had a variety of quotes to choose from. Their booking service meant it was easy to stay in contact with the contractor.

Thumbnail of user sandrat207
GB
1 review
0 helpful votes
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October 31st, 2019

This man couldn't be more helpful. My car was delivered perfectly and he did everything he could to make it run smoothly. (The journey and the car). Worth every penny.

Thumbnail of user giorgioc26
Spain
0 reviews
1 helpful vote
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January 11th, 2022

They did not refund my money for an unfinished delivery. Unable to unsubscribe. Doesn't seem like a very professional service, Privacy problems.

Never more!

Thumbnail of user camc18
GB
1 review
0 helpful votes
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August 25th, 2019

Great service. Good quotes and organised web page to arrange transport. All went well thank you for this. Will definitely recommend website as it was extremely helpful

Thumbnail of user gracec160
GB
1 review
0 helpful votes
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July 3rd, 2019

Got us lots of good value quotes from carriers we would probably never have found otherwise. The website was totally user friendly even for someone who hates technology, like me!

Thumbnail of user arthurs152
GB
1 review
0 helpful votes
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June 14th, 2019

Easy to use site which gives you a range of options. Have used Shiply before and would recommend. Our carrier this time had very few reviews but still provided an excellent service.

Thumbnail of user maxh128
GB
1 review
0 helpful votes
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September 26th, 2019

This is a great service, had no problems at all... Fast and reasonably priced... Alex the driver was very friendly. Would definitely use again. Thanks

Thumbnail of user lauraw498
GB
1 review
0 helpful votes
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December 3rd, 2019

Provided a brilliant service, would recommend/use again. Communication was great and when they ran late with the delivery we were kept updated. Very reasonable price too.

Thumbnail of user hannahr105
GB
1 review
0 helpful votes
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December 22nd, 2019

Really lovely couple, were punctual, great communication and genuinely provided a good service. My lamp shade did get broken but everything else was fine. Would use again.

Thumbnail of user jr727
GB
1 review
0 helpful votes
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October 31st, 2021

Got transport courier thru shiply... they collected vehicle and no delivery... police envolved classed as stollen t4 VW campervan reg R588 ABU WHITE WITH BLACK STIPES... disgusting how they can let companys register with them and this happens total scam

Tip for consumers:
Avoid using.....total scam

Products used:
Used shiply to get transpirt courier to transport a vehicle

Service
Value
Shipping
Returns
Quality
Thumbnail of user tobyk20
GB
1 review
0 helpful votes
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July 12th, 2019

Searched for someone to relocate a car. Got plenty of quotes with reviews and info. Selected a great chap who offered a brilliant service and price to match. Very easy to do, couldn't ask for more.

Thumbnail of user dianek1105
Washington
1 review
1 helpful vote
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January 14th, 2022

I Wired them the money ($955) and they never paid my shipper, who delivered the item, in perfect shape (I might add).
They kept the money. Bid SCAM Artist!

Tip for consumers:
stay away from them

Products used:
had an excavator shipped to me

Service
Value
Shipping
Returns
Quality

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