• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user gheorghea1
GB
1 review
0 helpful votes
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January 20th, 2020

I couldn't be more happy that I have chosen these lads for my relocation. Great services, spot on communication.

Thumbnail of user mu15
GB
1 review
0 helpful votes
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January 11th, 2020

Very nice courier aggregator site, so easy to log a job request, and the responses flood in quick quick.

Thumbnail of user miked618
GB
1 review
0 helpful votes
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May 19th, 2019

Picked up my gate within a couple of days and delivered it to Northern Ireland within a week and exactly when they said they would. 5 STAR SERVICE would highly recommend; o)

Thumbnail of user emmaf87
GB
1 review
0 helpful votes
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June 10th, 2019

Amazing company, very professional, went above and beyond to get my item to me. Would definitely use the company again.

Thumbnail of user julesm64
GB
1 review
0 helpful votes
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September 2nd, 2019

Would use again as it did a good job in finding me a good professional. Quick response once I had posted my requirements

Thumbnail of user peterc465
GB
1 review
0 helpful votes
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September 2nd, 2019

The particular driver I used was excellent. That is why my experience of using Shiply was so positive. Always check the drivers reviews.

Thumbnail of user emmas205
GB
1 review
0 helpful votes
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August 6th, 2019

Brilliant way of finding a reasonable service. You have the room to read the reviews and select a courier that suits your pocket!

Thumbnail of user peterl441
GB
1 review
0 helpful votes
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September 11th, 2019

I have used Shiply to find carriers several times now and it every time it has saved me money. I will use again!

Thumbnail of user gordonb151
GB
1 review
0 helpful votes
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December 14th, 2019

Transport 1980 was very efficient. He kept in touch by email and collected the goods when asked, and delivered them in good condition.

Thumbnail of user mikek1066
GB
1 review
3 helpful votes
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April 16th, 2021

Shiply had no control over the chosen company and when my vehicle arrived damaged, they made that clear. They did not offer to refund me the portion of the funds paid directly to them which says a lot about company character and integrity. My Range Rover Evoque was delivered by a company called WHC Courier and delivered by its co-owner Yan Dean Whittaker. Mr. Whittaker likes to give the impression that he's running a high end company with a multitude of select drivers and transport vehicles. All I can say is he is the one that ended up delivering my two vehicles, taking two separate trips using a single vehicle trailer. On arrival to me, the noticeable damage was pointed out, along with the fact that the bonnet was opened. Mr. Whittaker acted surprised and showed a self made video from his phone of the vehicle prior to delivery and stated that he being the owner of the company would pay for any damage and that the reason the bonnet was opened was because he had to jump start the vehicle. At this point he also claimed that he had not seen the damage prior. The thing is the damage does NOT appear in the video taken by Mr. Whittaker and after a dozen plus conversations, he contradicts himself in writing to say that he saw the damage prior to transport. I've turned the matter over to police, but after looking into the matter have informed me that it's a civil matter. Shiply was provided all of this narrative in much greater detail and I still haven't received an offer of reimbursement from them. They're saying that Mr. Whittaker provided proof of insurance and that they can't understand why he's refusing to provide his insurance details if he still has it. The damage extends from the front bumper rim and completely down the passenger side to the rear tire. Given the owner's unbelievable unprofessional behaviour towards myself and the shipping company's staff where he picked up my vehicle, it's hard to believe he's the face of any public facing business. Luckily, l have great insurance but don't really appreciate having to pay the excess. Am sure that I will be filing a civil suit shortly.

Tip for consumers:
Read the small print, they’re only agents and in my case stated that they have no affiliation with the performance of the service provider.

Products used:
Shipping services. Used to transport my vehicles from North Wembley warehouse to my home in Kent.

Service
Value
Shipping
Returns
Quality
Thumbnail of user valeriap17
GB
1 review
0 helpful votes
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July 14th, 2019

I can say just nice words. Quick. Professional and Cheap. I recommended them to everyone. I was affraid but it work really good. Thank you guys

Thumbnail of user montanai
GB
1 review
0 helpful votes
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November 5th, 2019

Really good communication kept in really good contact with me and the original items owner! Goods were well cared for and delivered on time.

Thumbnail of user rominab6
Malta
2 reviews
0 helpful votes
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October 16th, 2019

Went out of your way to give me a great service, highly recommended! Kept communicating with me till you reassured me that my transportation was in your hands and this is what I call GREAT SERVICE!

Thumbnail of user brendat122
GB
1 review
0 helpful votes
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May 21st, 2019

Collected as arranged, customer contacted and delivery made when requested. Item handled carefully and arrived safely.

Thumbnail of user henryn62
GB
1 review
0 helpful votes
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August 10th, 2019

Professional service and I have nothing to complain about. Will use their service again. Highly recommend.

Thumbnail of user ghazalas
GB
1 review
0 helpful votes
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August 26th, 2019

Excellent, efficient and a friendly service. Overall nothing negative to report. Arrived and collected o time

Thumbnail of user jeanb273
GB
1 review
0 helpful votes
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July 29th, 2019

Competitive quote, great communication. I had specific delivery date and time and they met my requirements.

Thumbnail of user albiong
GB
1 review
0 helpful votes
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October 22nd, 2019

Great communication, very polite, and speedy. Great value for money. I would recommend using these guys.

Thumbnail of user pauly89
GB
1 review
0 helpful votes
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December 3rd, 2019

Genuinely good people to deal with.
Communication was excellent.
Delivered exactly when they said they would.

Thumbnail of user andrews627
GB
1 review
0 helpful votes
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June 3rd, 2019

Puntual, paid a lot of attention when loading and unloading. Excellent customer service and experience. Happily use again.

Thumbnail of user christinel255
GB
1 review
0 helpful votes
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August 29th, 2019

Had issues with a courier I had booked. Contacted Customer services and issue was resolved immediately thanks reccamended

Thumbnail of user rosies42
GB
1 review
0 helpful votes
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August 1st, 2019

Quick and easy to use and alot cheaper than everywhere else I've looked
Will definitely be using again

Thumbnail of user keenanf9
GB
1 review
0 helpful votes
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August 25th, 2019

First time using the service and couldn't of been happier. Great value, Speedy and personal! Would highly recommend.

Thumbnail of user robertb1807
GB
1 review
0 helpful votes
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September 24th, 2019

I have used Shipley on a few occasions and they have always delivered the goods. Overall a good experience

Thumbnail of user joycem259
Ireland
1 review
0 helpful votes
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December 14th, 2019

They managed to ship my car from england to ireland and the car is not driven so there is no wear and tear. Constant update of what is happening

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