• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user edwardl224
GB
1 review
0 helpful votes
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January 20th, 2020

Great idea to link up delivery companies and customers in highly flexible way
Much too many emails and needs some way of bunching emails together

Thumbnail of user johnd2436
GB
1 review
0 helpful votes
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July 29th, 2019

Prices were so varied which I can understand but some had a £100 differencial! But in the end we got a very expierenced profession and was perfect.

Thumbnail of user monikam52
Poland
1 review
0 helpful votes
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June 10th, 2019

Great company, amazing communication no problems at all, easy to contact, very easy to book via Shiply
Thank you x

Thumbnail of user foyzuli
GB
1 review
0 helpful votes
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May 25th, 2019

Experienced very good service start to finish,
Had a call within the day and confirmed job for the next day.

Thumbnail of user quasamm
GB
1 review
0 helpful votes
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June 3rd, 2019

My shipper agreed to match the price of competitors and sent the items at the time decided without any damage.

Thumbnail of user andread183
GB
1 review
0 helpful votes
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September 1st, 2019

The experience was excellent from start to finish, booking, receiving quotes to having the sofa delivered, would definitely use again.

Thumbnail of user brettr42
GB
1 review
0 helpful votes
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July 29th, 2019

Fast friendly and would recommend to anyone. Handled my parcels with care. Very good experience and would use them again.

Thumbnail of user stellaw31
GB
1 review
0 helpful votes
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July 11th, 2019

Love this service... always get lots of bids on moving some rather obscure items! Easy to navigate, easy to communicate.

Thumbnail of user peterp401
GB
1 review
0 helpful votes
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October 13th, 2019

Easy and and fast. Will definitely recommend this site... how did we manage before this... absolutely no negatives at all..

Thumbnail of user danp433
GB
1 review
0 helpful votes
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October 25th, 2019

Very happy with the service and communication. Given a 3 hour window the day prior which was a big help

Thumbnail of user davidf1236
GB
1 review
0 helpful votes
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November 30th, 2019

A fast service with a range of prices. The couriers I have used have been professional and ready to help.

Thumbnail of user demetris
GB
1 review
0 helpful votes
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November 13th, 2019

I was very impressed with the job however on a £200 job £50 was commission by shiply which is outrageous.

Thumbnail of user garyw455
GB
1 review
0 helpful votes
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December 13th, 2019

Easy to arrange, affordable, punctual and great care of goods. Excellent communication and would definitely use again and highly recommend.

Thumbnail of user johnb3889
GB
1 review
0 helpful votes
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December 10th, 2019

Great service, quick and lots of quotes quickly, and delt with directly
Kept up to date at all times, and was very happy

Thumbnail of user jodiel39
GB
1 review
0 helpful votes
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October 30th, 2019

Really good service, brilliant communication. Would 100% use again perfect courier service. Highly recommend.

Thumbnail of user claireb165
GB
1 review
0 helpful votes
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November 29th, 2019

Great communication regarding times of delivery and goods delivered in timely and satisfactory manner

Thumbnail of user brandym79
GB
1 review
0 helpful votes
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January 6th, 2020

Amazing, definitely use you guys again! Friendly, professional and communication was great! Thanks again!

Thumbnail of user brianw490
GB
1 review
0 helpful votes
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July 17th, 2019

First time used and found very straightforward to obtain the delivery and collection date I needed. Arrived on time and dropped off as stated.

Thumbnail of user andye32
GB
1 review
0 helpful votes
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July 7th, 2019

Agreed the the cost time and they delivered with no delays, all communication was clear the company did what it said on the box.

Thumbnail of user maryw762
GB
1 review
0 helpful votes
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October 27th, 2019

It has opened up whole new opportunities releasing me from "well, how am I going to get it from a to b". Highly recommended.

Thumbnail of user suzannef76
GB
1 review
0 helpful votes
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November 28th, 2019

Very pleasant courier and I am satisfied with the fast collection and delivery service. I would definitely recommend and use them again in future.

Thumbnail of user chrissiec6
GB
1 review
0 helpful votes
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November 15th, 2019

I was dreading finding and paying for a delivery company but Shipley made it so easy, and cheaper than I imagined it could be.

Thumbnail of user garyt264
GB
1 review
0 helpful votes
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December 16th, 2019

Helpful prior to booking and followed through with the order which was picked up as agreed and delivered when agreed. Can't fault the service.

Thumbnail of user berylh6
GB
1 review
0 helpful votes
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July 7th, 2019

All round a very efficient service. They were very communicative, professional and committed. I shall certainly recommend this service

Thumbnail of user petera260
GB
1 review
0 helpful votes
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July 4th, 2019

This was a very positive experience. My product was delivered on time, in excellent condition and was great value.

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