• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user tanmaym4
Canada
1 review
1 helpful vote
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May 12th, 2022

Shiply has worst customer service. A big 0. All transport providers are fraud and these guys support them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertb2323
GB
2 reviews
2 helpful votes
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November 28th, 2019

My transport operative was given the wrong postcode for collection and I had to pay an additional charge.

Thumbnail of user jm849
GB
1 review
1 helpful vote
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November 21st, 2019

Should be a way of refunding deposits where the courier makes things difficult to arrange collection

Thumbnail of user katherinef81
GB
1 review
0 helpful votes
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November 16th, 2019

Really good customer service, excellent communication via text etc. Friendly delivery guys. Would recommend!

Thumbnail of user rebeccas536
GB
1 review
0 helpful votes
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November 13th, 2019

Really good way of finding reliable couriers - allows customer to choose and keeps value for service competitive.

Thumbnail of user lindam1393
GB
1 review
0 helpful votes
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January 6th, 2020

Shiply is a fantastic way to arrange deliveries without the stress of contacting companies directly.

Thumbnail of user janer230
GB
1 review
0 helpful votes
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December 25th, 2019

Saved Christmas for us with transportation of a sofa bed from Somerset to Sussex overnight. Good comms, punctual service. Highly recommended

Thumbnail of user patriciab1050
GB
1 review
0 helpful votes
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December 27th, 2019

Competitively priced and arranged at your convenience. I'd never use another collection/delivery service!

Thumbnail of user elainec193
GB
1 review
0 helpful votes
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December 14th, 2019

Excellent service, keen prices and professional workmen. What's not to love?
They even turned up on time, which is very rare today.

Thumbnail of user carole136
GB
1 review
0 helpful votes
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December 14th, 2019

Very easy to use. Courier sorted within no time who was excellent. Efficient safe and reliable company.

Thumbnail of user christinem563
GB
1 review
0 helpful votes
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December 14th, 2019

Very smooth transaction even though the item turned out to be much heavier than I expected Excellent.

Thumbnail of user davidh3358
GB
1 review
0 helpful votes
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January 20th, 2020

Great concept and service with outstanding levels of communication. Will definitely use this system for transporting goods again.

Thumbnail of user myrah23
GB
1 review
0 helpful votes
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January 20th, 2020

Easy, communication was excellent, friendly and efficient service.
Would. Certainly recommend using them

Thumbnail of user stevek506
GB
1 review
0 helpful votes
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November 25th, 2019

Bombarded with offers
Chose one and speedily delivery
Second time I have used the service and is excellente

Thumbnail of user martins367
GB
1 review
0 helpful votes
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October 13th, 2019

Would definitely use again and got a good price for the moving of my car. The software was easy to use and wasn't too technical

Thumbnail of user fionam78
GB
1 review
0 helpful votes
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December 13th, 2019

This firm DOES offer a genuine 'best bid' service, unlike their competitor who has changed their modus operandi and are now very pricey!

Thumbnail of user robertb2088
GB
1 review
0 helpful votes
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October 26th, 2019

Nice and easy company to deal with
From moving house x2 to moving a motorbike,
Only downside is Shiply takes to large of a commission

Thumbnail of user angelas485
GB
1 review
0 helpful votes
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July 5th, 2019

I've used Shipley before and would trust anyone they recommend
Would Definitely use again as communication great and delivery second to none

Thumbnail of user balwinders3
GB
1 review
0 helpful votes
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December 3rd, 2019

All good service and take care things, doing job seriously thanks thanks your servise to provide high quality care

Thumbnail of user andrewb574
GB
1 review
0 helpful votes
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July 17th, 2019

If you've got something big to shift this is the place to go. Pacel2Go wanted £115 to shift my subwoofer, Shiply was £61

Thumbnail of user johno420
GB
1 review
0 helpful votes
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October 13th, 2019

I am very satisfied and always confident to book on Shiply.com because I know I will always get Value for money and Customer Satisfaction

Thumbnail of user nickym20
GB
1 review
0 helpful votes
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July 5th, 2019

We needed to get a car to North Wales - used Shiply which was easy, convenient and got the car to its destination quickly - would recommend highly.

Thumbnail of user junen24
GB
1 review
0 helpful votes
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December 25th, 2019

Would thoroughly recommend and would definitely use again. It was all arranged at short notice and the price was very competetive

Thumbnail of user johns4761
GB
1 review
0 helpful votes
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October 23rd, 2019

Very pleased with Shipley and their deliver man Will certainly use Shipley if I need another item delivering

Thumbnail of user stevej314
GB
1 review
0 helpful votes
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June 16th, 2019

Great service I travel a lot all over the country so I can rely on this service I received many quotes will be using again

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