• Shiply

Shiply

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Overview

Shiply has a rating of 2.6 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiply most frequently mention customer service, phone number, and credit card problems. Shiply ranks 17th among Shipping sites.

  • Service
    99
  • Value
    92
  • Shipping
    89
  • Returns
    69
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
123
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How would you rate Shiply?
Top Positive Review

“Great service from start to finish”

Sarah B.
7/31/19

What a fabulous service. My furniture was collected on time and delivered in immaculate condition. Slight mix up and delivery day had to change but communicated well. I will definitely be using this service again. Highly recommended.

Top Critical Review

“Had to give a star to give review they are scammers”

Lynn G.
9/24/24

I was selling items on Gumtree. A potential buyer contacted me and wanted to use Shiply. They explained how it worked. They paid Shiply. Shiply paid me and arranged with me collection of items to delver to my buyer. But link sent for me to be paid my money wanted all my Bank card details including security number. Link then supposedly went to my Bank logging on page wanted me to put all my logging on details! I did not do this. When I queried with them they said they needed to verify who I was but I had no way of verifying who they were. Have reported and will not be putting my phone number on Gumtree again

Reviews (1,018)

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delivery service (16)
Thumbnail of user davidb2488
GB
1 review
0 helpful votes
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August 11th, 2019

Kurt was great he did every I needed to be done
Was happy to deliver late or early not to much trouble

Big thank you

Thumbnail of user cristinat18
GB
1 review
0 helpful votes
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July 16th, 2019

Very good care of products and excelent delivery time frame. Also amazing customer care and product Care.

Thumbnail of user angelae89
GB
1 review
0 helpful votes
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May 19th, 2019

Brilliant service easy to use and hassle free would definitely use again and would definitely recomend

Thumbnail of user beckyc309
Ohio
1 review
0 helpful votes
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March 8th, 2022

Morgan******* is reliable, trustworthy, & timely. Takes excellent care of our items. Highly recommended!

Tip for consumers:
I highly recommend Morgan00220.
He’s fantastic and handles our items with exceptional care!

Products used:
Antiques

Service
Value
Shipping
Quality
Thumbnail of user miloszk
GB
1 review
0 helpful votes
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June 12th, 2019

No more looking for and emailing 100's of transport companies. Couurier search the way it should be done

Thumbnail of user martins329
Ireland
1 review
0 helpful votes
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August 19th, 2019

As per shiply! 00%. I would be happy to use this service again in the future. Reads reviews already sunmitted,

Thumbnail of user leeh302
GB
1 review
0 helpful votes
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July 30th, 2019

Great service provider handy way to get in touch with 100s of couriers at 1 place and good value for money

Thumbnail of user tonyh326
GB
1 review
0 helpful votes
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July 10th, 2019

Grreat. Easy to use and very good deal for the fantastic service we got. Certainly will be using again.

Thumbnail of user leem303
GB
1 review
0 helpful votes
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November 8th, 2019

Used shipleys before service was as usual excellent, will use them next time I need something transporting

Thumbnail of user demid12
GB
1 review
0 helpful votes
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November 3rd, 2019

Nice happy friendly guys good service very carful when lifting my items into the house would definitely use again 10/10

Thumbnail of user antonyc20
GB
1 review
0 helpful votes
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December 3rd, 2019

Communication was excellent, they were on time and couldn't do enough for me.
I'm very happy with the service.

Thumbnail of user shelm2
GB
1 review
0 helpful votes
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December 3rd, 2019

Will be using this as a regular service from now on. Moving house is stressful but everything has run smoothly. Thank you Shiplys

Thumbnail of user lesleyh137
GB
1 review
0 helpful votes
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November 24th, 2019

Would highly recommend, good cons prompt delivery at low cost.Im one very happy costumer. Thank you so much

Thumbnail of user sarasaira28
Pakistan
1 review
0 helpful votes
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March 30th, 2023

Best Service Pollite Service. All ok. The driver great help me. My items safely protect move. My recommendation only SafesecureMovesuk (1494)

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathym623
GB
1 review
0 helpful votes
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May 31st, 2019

Great price goods arrived safely and secured well in van
Great communication in advance of del
Polite and pleasant driver
Easy booking system

Thumbnail of user syedn8
GB
1 review
1 helpful vote
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September 9th, 2019

Happy with the services Shiply is providing I was met with very economical bidders offering to bring the item I wanted to me safely and securely

Service
Value
Shipping
Returns
Quality
Thumbnail of user colink39
GB
1 review
0 helpful votes
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November 16th, 2019

A1 exellent and reliable service and at a very good price would defo use again delivered as said they would

Thumbnail of user farahf16
GB
1 review
0 helpful votes
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July 4th, 2019

All the stars. Thank you Shiply. The delivery people I have used so far have been so great that it is tempting me to buy more. GREAT PEOPLE.

Thumbnail of user kevinb710
GB
1 review
0 helpful votes
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July 10th, 2019

I would never have been able to get my collection of vintage cameras to the French Alps without the various quotes from Shiply's great MEMBERS!

Thumbnail of user maryc980
GB
1 review
0 helpful votes
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September 29th, 2019

I've never had to look for a Couriers Service before found it very straight forward with the help of Shiply

Thumbnail of user elaineg85
GB
1 review
0 helpful votes
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July 12th, 2019

Had mobility scooter delivered from Shropshire to Dumfries, Scotland, expertly handled and great communication from Driver.

Thumbnail of user rockys44
GB
1 review
0 helpful votes
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January 20th, 2020

Fantastic delivery of my Drumkit from my home in EastLondon to a buyer in Somerset. I would use Shiply and Southcoast Delivery again.
Rocky

Thumbnail of user mildau
GB
1 review
0 helpful votes
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December 4th, 2019

Very hard working delivery guys, good communication, delivered my masive 3 seater sofa in through tight stairs and coridors without any problems.

Thumbnail of user lancew187
Louisiana
1 review
0 helpful votes
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February 28th, 2023

DO NOT USE THIS COMPANY ITS A SCAM. YOU CAN NOT TALK TO ANYONE WHO WORKS THERE AND THEY JUST KEEP ASKING FOR MORE MONEY BE SAFE USE USHIP

Tip for consumers:
DO NOT USED

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertc1882
GB
1 review
0 helpful votes
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November 3rd, 2019

I was after a service for a long haul. Provided providers promptly. Work this one out for yourselves... put your quote in. And... wait...
My provider I chose was VERY quick. Be prepared but my experience with Shiply was very good and I know for some this is subjective. Shop around... but if I am honest this site is the best I came across as others were to say the least "pinching commission"
Overall I am impressed and my colleagues that dealt with the actual company that provided the service (via Shiply) were impressed with the delivery driver
I have given the full stars... but like food in a restaurant.(compared to eating and making at home)... you always want a "little" more... that would be perhaps tell companies they operate with to "telephone" and "speak" to customers rather than rely on messages/emails. Let's face it... we (as drivers ourselves) cannot legally text/sms when driving! So how do you expect a delivery driver to keep looking at his messages (unless of course you are paying £££'s to massively high end corporation to shift F1/hyper products who have a computer to tell/speak to them ALL directions etc. etc.) and remember. It's SMALL INDIVIDUAL companies without a massive budget in a competitive world... its the delivery driver (that basic commodity) that makes both Shiply and the companies they enrol THEIR bread and butter... Give the drivers (the time) to read their messages (legally) and believe me if you take (that) pressure off them you WILL get even BETTER... and more PROFESSIONAL drivers and responses...(we might even see DPD drivers actually delivering their wares. Rather than bull... g their way with a ridiculous photo. Because their "managers" have given them impossible tasks!)

There you go. Lecture over... are you still awake?

P.s. People/the public FORGET and ALSO THOSE THAT EMPLOY the DRIVERS have to realise that THEY (the driver) make the "face to face" with the customers and having a "stressed" driver who is being harassed all the time by management/texts/sms etc is not good as well as doing what they are employed to do... which is to drive in what many would consider a much, MUCH more unpleasant world of driving now with other motorists...(when) the customer meets them in this way.(let's face it... some drivers are not employed for their social graces in the first place. They are excellent drivers/timekeepers) it can and does give the WRONG impression.
Many people are magnificent professional drivers that deserve more credit than is offered or given. Example... could a car driver drive a lorry? NO It requires experience... something a University degree CANNOT give you... professional drivers are the very same and indeed. They. Have been to "the university of life"

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