Shoebacca

Overall, I am pleased with my shopping experience. I was a tad bit nervous with the shipping as I received notification that my item had been returned to sender. I believe it was a glitch in the couriers system. Received my shoes; nicely packaged. Thank you!

Sent email; but issue resolved; before a reply was needed. Thank you!

I get emails from Bradsdeals.com and the Diadora sneakers were on sale at Shoebacca.com for an incredibly low price so I checked them out and now that I have them they fit great and are very comfortable.

I clicked on an Instagram ad because I had been wanting some shoes. I found some I liked on clearance, so I ordered them. The price was good. They arrived by UPS a few days later. Now they are my shoes.

I have been looking for a particular type of shoe and at times seemed to be unavailable at a few stores and retailers, a few clicks later, Shoebacca had my shoes ready for shipping and at no extra cost.

Great Service

Service was good and answer my questions right away and helped me tracking my package.

Thanks

Great experience but had to return due to sizing I got wrong for my cousins and sisters. They've been sent back but I found another pair for my nephew and think they'll be just his style. Thank you for great service.

I ordered 2 pairs of Pumas due to a sale. The shoes arrived in a couple of day. One of them had a defect in the heel. Customer service provided a quick reply and instructions on how to resolve my issue.

Quick reply with a clean and concise answer on how to resolve my issue with receiving a pair of defective shoes.

My experience with Shoebacca was excellent! When I was concerned about the fit before purchasing my boots a representative suggested that I visit the manufacturer's website and look at their reviews. I took that advice and became solidified in my choice.

Great advice!

Finally the #577 white walking shoe (in my 2E width) became available on sale and in stock in my size. I couldn't believe the sale price and ordered it immediately. It was received by me in 5 or 6 days. No problems,no hassles,just terrific service that continues on with a shoe I've been wearing for about 10 yrs. Thanks Again, Mark

My son has been looking for running shoes. He has very specific requirements in his shoes. After looking at various places, I found what he was looking for at a very reasonable price at Shoebacca's. My order was promptly processed and delivered. They have a great selection and will be my go to place to find him shoes, whether for running, dress, or casual wear.

Great service and product! Not only was service great but product delivery time was excellent! I have continued to buy products from this company for years now and they still are implementing new measures to improve quality. Great sign of a well run organization!

I got my shoes in just a few days, and they ere amazing quality. I was shocked both pair fit since my feet are a bit wide and just don't fit into lots of styles. Their sale was amazing- I got $120 shoes for 19 each! I love this site.

I have never bought a shoe or boot on line and was pleased how smoothly the process was. The only surprise was, I thought I would have received advance notification that my order was in route. Happily my order was delivered to my door step a day earlier than indicated.

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I bought a pair of Roper Avas and a volleyball. The volleyball came in but the Avas never did. I called three times, twice they promised the shoes would come in, but the third time Oh! They told me they were refunding me instead. What happened to the shoes is a mystery apparently! No one knows where anything is if you have an issue and it's a run around. They'll take your money gladly but will fight like crazy to actually give you the items you bought.

I would have given them a 5 star but delivery was a little confusing as they shipped free items and email stated shoes were received. Instead they shipped 2 packages and happily I received everything. Shoes are great!

My husband used the boots in the house and before we left to our event the boots looked cracked. Seemed a good quality until you put them on and wore them. Please read reviews on boot before purchasing.

Explained my issue he processed refund and emailed me the USP return barcode with instructions

This has been the worst on line experience.
I got the shoes yes but again the wrong size.
But I do not want to deal with the head ache of having to return the items and waiting for the credit and then replacing an order. I have never placed an on line order and had to do that. It's more money spent in time and gas then the purchase of the shoes.
It's very disappointing that I now have 2 different pairs of shoes that can not be used because the wrong size was sent to me and I have spent money on them.

I needed a pair of satin low heeled shoes to wear to my granddaughters wedding. I searched online and found the perfect pair at Shoebacca. They were delivered ahead of schedule and are absolutely perfect for the occasion!

I have a list of 12 different pairs of shoes I want to buy and have added it to my cart.
They had different sales "spring Clearence', 'Mother day sale' etc. But the price for all 12 pairs have never changed during last 2 months. 5 Differnt brands Sperry, Puma, Adidas, Dr. Martens, Asics

I'm totally satisfied. I have enjoyed the service and process of ordering. The customer service very polite and helpful. I bought 3 pairs here, and haven't regret. The quality is perfect. The shoes arrived on time as ordered. I highly recommend this service!

Good selection of shoes and the delivery was very quick! We liked that order confirmation and shipping all took place seamlessly — we had multiple updates on shipping status and shoes were delivered on time.

I got no notification that my order was received. Got no notification my order had been shipped. Got no invoice or paperwork with the order.
Also, could not log into my account with my email address, and it had to be changed in order for me to return the merchandise and it took 25 minutes over the phone to do this with someone whose accent was so thick. I could barely understand them.

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The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!