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Shoebacca has a rating of 3.8 stars from 7,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery, and customer service. Shoebacca ranks 3rd among Shoes sites.
32,891 reviews
We are not the first time we buy for ourselves, we are very satisfied, they always tell us everything and advise what we like, so we recommend it
I returned something after 30 days and received a gift card -- not a problem. But when I used the gift card on a huge order and returned a small portion of the order within 30 days, they gave me another gift card. I asked why I didn't receive a refund to my credit card, and they said they refund the gift card first. So if I bought $10,000 in new stuff and returned one item, they'd pay me back in a gift card again. So it's an endless loop of never being able to use the gift card if I return anything from a new order, no matter how large the new order is. Garbage policy. Annoying little scam.
Wow, if I would have seen these comments, I would have never ordered from ShoeBacca. I order a pair of shoes Saturday and got my shoes Wednesday LOL. That was the BEST customer service I EVER had. Sometimes you gotta take your own chances.
Tip for consumers:
Hey give them a chance, I did. Worked out perfectly.
I couldn't wait to get theses shoes. They are true to size. I decided to return and go a 1/2 size larger to fit an orthotic. The customer service rep. Walked me through the return and emailed the label. I reordered the shoes.
Great selection of the major brands and size availibility.
This was a new name brand for me... I decided to try it.
Placed my order, 10 days later still no shipping info, called 4 times - no answer, finally got a hold of customer service. Item was shipped, when I received it they had sent the wrong item in the wrong size. I called again, asked them for the exchange and they said no I would have to just send it back and reorder the right item... Went onto the website, it item I had ordered is no longer available. Save yourself the headache and frustrations! DO NOT ORDER FROM THIS COMPANY!
The quality of one of the 4 pair I purshased was extremely cheap and at least 2 sizes too small. Another pair of shoes that was sent was mens instead of womans. Two of the 4 pair were great. I had no problems sending the two pair back to the store and not sure if I had to pay the restocking fee.
Looking for a type of shoe
Price was right
Bought ASICS while on sale. The delivery was super fast only 3 days and they arrived. Well definitely buy from this company again. One pair was for my boyfriend and the size was a little small but it started that in the reviews and had to return due to being a little too snug for his feet. I bought another pair for my nephew, and he loves them.
The return was easy, they email you the shipping label take it to the UPS drop off and done. WONDERFUL COMPANY TO DEAL WITH AND BUY SHOES FROM. I WILL DEFINITELY BUY AGAIN AND TELL FAMILY ABOUT THEM.
Will a restock fee be applied to return an item under $50 if the customer just didn't like it or changed their mind?
Note: I Used the review since web site would not take question.
The Puma RS-100 is very lightweight and are put together very well therefore you'll be able to use the sneakers for a few diffrent purposes. The size it true to fit and the insoles are gel type with heel pads within the sneaker. As for color seen in the photo, the color is a Royal Blue and leather color is a few tones lighter shade of Royal Blue.
Please stop eamiling meplease stop eamiling meplease stop eamiling meplease stop eamiling meplease stop eamiling meplease stop eamiling meplease stop eamiling meplease stop eamiling meplease stop eamiling meplease stop eamiling me
* Shoebacca attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fly kicks, always on time. Get my blue cheese up and double it everytime to get some new shoes from here. I would buy more if they reloaded the sizes faster on shoebacca.
Awesome kicks. Fast delivery. Great selection. Wish you all had size 11 puma cell black red and whites available. I drool every time I see them. They're always unavailable.
Shoebacca has a great name and fashionable shoes at great prices. Thanks Shoebacca.
Found running shoes size I really needed at very good prices! Got to choose from a decent selection considering needing extra wide at 9.5 so that was nice.
Price and available selection
Pretty much at the exact price for the exact size with a color selection I liked.
Great. I had a question about the free gift order. Naomi at customer service explained to me why it is no longer available, but offered a coupon code instead.
Have ordered many times before. Always good service and good prices.
Two of us needed new running shoes.
Easy to navigate the website. Great prices and selection.
Brands that we know and trust at very good prices.
I ordered no problems with website. Order came well within the date promised. Product was exactly as described. I will definitely buy from them again!
Price was excellent. Shoes are somewhat uncomfortable and weigh mote than I was hoping. Considered returning but don't want to pay a restocking charge.
These guys are awesome! As always, this company came through for me. Never letting me down on my confidence in getting my order right and within reasonable time. Also I love the free gift.
I'm a repeat customer and each purchase is as good as the last one. Great price, quality product and very fast delivery with tracking. You always know when you're be getting your package.
Quality product and fair price
For the style and quality
The processing and shipping was super fast! Usually items take forever to get where I live, not with Shoebacca, Very satisfied and will be purchasing from them again soon!
My daughter referred me
Birthday present
My husband is pleased with his boots, they arrived quickly but the check out process took a few attempts to actually complete the transaction. Otherwise, I am happy and will shop at Shoebacca again.
Order received on time in good condition.
Shoes did not fit properly - too narrow- and I had to return them. Shoebacca made the return simple.
Would use this merchant again.
Excellent
The brand and size was in stock.
Have been using New Balance shoes for years and find there fit is the best.
Shoebacca stared down some outrageous winter weather to get me my shoes! Package arrived safe and sound, price was a steal, and they communicated regularly.
Thank you!
First time buying front this site and I'm so happy! My shoes are amazing and compared to other sites I got them for a steal. Will 100% buy from here again! Delivery was also surprisingly quick!
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Great value and amazing brand
I ordered a pair of running shoes for myself. They filled the order quickly and even though Texas was having terrible weather problems they got it to me.
The price was great
I like the brand of the shoes Asics. This particular shoe is recommended by a podiatrist.
Awesome shin guards great quality and even greater price plus they have free shipping on all orders which is amazing! Awesome website will be back for sure
Awesome prices, free shipping!
Was looking for shin guards for my son and we are fans of Chivas and when I saw these at shoebacca for $8 and free shipping it was a no bargainer.
Fast shipping, but the product did not meet my expectations in terms of quality and craftsmanship. Not Shoebacca's fault. Item was as described on their website.
needed to return item.
They had the product that I thought I wanted at a good price.
The reputation of the manufacturer.
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The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.
