• Shoebacca

Shoebacca

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Overview

Shoebacca has a rating of 3.8 stars from 7,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery, and customer service. Shoebacca ranks 3rd among Shoes sites.

  • Service
    777
  • Value
    1636
  • Shipping
    1640
  • Quality
    5992
Positive reviews (last 12 months): 50%
Positive
6
Neutral
0
Negative
6

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32,891 reviews

38
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How would you rate Shoebacca?
Top Positive Review

“We are not the first time we buy for ourselves, we are very satisfied, they always tell us everythin”

Noah F.
5/27/24

We are not the first time we buy for ourselves, we are very satisfied, they always tell us everything and advise what we like, so we recommend it

Top Critical Review

“They won't refund your money”

Chad L.
2/26/24

I returned something after 30 days and received a gift card -- not a problem. But when I used the gift card on a huge order and returned a small portion of the order within 30 days, they gave me another gift card. I asked why I didn't receive a refund to my credit card, and they said they refund the gift card first. So if I bought $10,000 in new stuff and returned one item, they'd pay me back in a gift card again. So it's an endless loop of never being able to use the gift card if I return anything from a new order, no matter how large the new order is. Garbage policy. Annoying little scam.

Reviews (7,517)

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Reviews that mention popular keywords

shopping experience (509) customer service (736) quality shoes (118) quality product (118)
Thumbnail of user charlieoo
Texas
1 review
0 helpful votes
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April 28th, 2021
Verified purchase

Shoebacca had a decent selection to choose from, many available sizes, and a reasonable discount off the retail price.

I don't think you can beat the speed of delivery, and shipping was free!

Quality
Thumbnail of user elsat19
California
1 review
0 helpful votes
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December 20th, 2020
Verified purchase
• Updated review

I've used this site to purchase product three times in just under three months, good prices, fast shipping and payment portion is so quick to get through.

Reason I chose this business:

Ease of use

Reason I chose this product:

I’ve been eyeing them awhile

Value
Shipping
Quality
I've used this site to purchase product three times...
December 10th, 2020
Verified site experience
• Previous review

I've used this site to purchase product three times in just under three months, good prices, fast shipping and payment portion is so quick to get through.

Reason I chose this business:

Ease of use

Reason I chose this product:

I’ve been eyeing them awhile

Thumbnail of user samanthaw813
Georgia
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I'm always tempted by brand site's sales, but pretty reliably, Shoebacca has a better deal. They ship pretty fast and have a good return service as well.

Quality
Thumbnail of user frankt922
New York
3 reviews
0 helpful votes
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November 22nd, 2022

Excellent order as usual! Thank you for another seamless order process. Everything arrived in perfect condition and all the members here were very happy with the quality.

Thumbnail of user leel172
California
1 review
1 helpful vote
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March 15th, 2019

A lot of bad reviews so I was anxious about ordering from here, but I ordered with the 2 day shipping and everything went smoothly. I got them within the two business days.

Thumbnail of user teris137
Florida
2 reviews
0 helpful votes
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March 30th, 2021
Verified purchase
• Updated review

First pair ordered via Shoebacca. Excited to get these to support my son's school colors proudly) maroon and gold, during his senior year high school swim season.

Reason I chose this business:

Color selection and a credit via PayPal and the site.

Reason I chose this product:

Color and a brand loyal PUMA shopper all the way!

Value
Shipping
Quality
First pair ordered via Shoebacca
March 19th, 2021
Verified site experience
• Previous review

First pair ordered via Shoebacca. Excited to get these to support my son's school colors proudly) maroon and gold, during his senior year high school swim season.

Reason I chose this business:

Color selection and a credit via PayPal and the site.

Reason I chose this product:

Color and a brand loyal PUMA shopper all the way!

Thumbnail of user toddg242
Utah
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase

Great experience! My size, stock on hand at reasonable price and free timely shipping!
Overjoyed with All! Read reviews, glad I did and ordered up a size!

Reason I chose this business:

Only place had what wanted!

Reason I chose this product:

They looked super cool!

Value
Shipping
Quality
Thumbnail of user floriannen1
India
18 reviews
1 helpful vote
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April 20th, 2023

You can get some fantastic footwear from Shoebacca. They sell a wide variety of footwear for both adults and children. Several different labels and designs are available.

Thumbnail of user belmonta
New York
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Winter was pretty good in New York. But just as I ordered my Parka the snow fell. And more may come.

The wind breaker and pullover are excellent addition for work and play.

Quality
Thumbnail of user dinahr20
Georgia
1 review
0 helpful votes
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November 7th, 2021
Verified purchase

The service is very good and fast delivery of shipping always arrive on time or at least a day early. I love Shoebacca it has a nice variety of shoes at reasonable prices.

Thumbnail of user rudyz17
California
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

I never have any type of problems with all my order's always satisfied and happy
With results every season I buy a few
Classics pieces to add to my collection
Thank shoebacca for keeping up with new styles every season.

Reason I chose this business:

Great selection prices in every category

Reason I chose this product:

They remind of past timeless classics
Clothing wear and work wear I wore.

Quality
Thumbnail of user steeled2
Illinois
1 review
0 helpful votes
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October 4th, 2023

So about six months ago I ordered a pair work shoes in 9.5 size best work shoes I found so I ordered another pair of shoes so first pair I bought the size on tung of shoe the pair I just got the tag was inside on the side of shoe said 9.5 but the 9 size not same size I ordered not happy with you guys never had a problem so when I called they wanted me return them I'm not doing that I told them send me another pair finally I just said never again buys shoes from shoebacca and have mice day so I called them again talk to a supervisor and they said it my job send them back I told them it was your problem sending wrong shoes I'm never buying shoe from them again i never get mad bit when you don't have the money for shoes they should send another pair for the mess up but I have to return them for a another pair no thank you shoebacca kiss my butt I'm done with you im sorry

Thumbnail of user colettea33
Georgia
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

The best place to purchase your outdoor footwear. At first, I was very hesitant, but once my first order arrive; I cannot rave about how great Shoebacca is for your online purchases.

Reason I chose this business:

Best prices.

Reason I chose this product:

Best prices.

Service
Quality
Thumbnail of user danielles1285
Pennsylvania
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Received my order in a timely fashion and at a good price. Only gripe is that I was never sent shipping confirmation and it seemed impossible to find that info until it just showed up one day.

Reason I chose this product:

Knew what I wanted and found it here for a good price

Quality
Thumbnail of user nashondid
New York
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I feel this is a scam company I gave my debit card information to and I was charged for a purchase I made the delivery date was set and I called and they claimed it was still processing now a week later they are saying my card was declined and canceled my order I still haven't received any product or money back from my $70.05 purchase I called it in and got the same representative about 3 different times of me calling and he hung up up when I told him I spoke to him earlier

Hung up on me when I told him I spoke to him earlier

Reason I chose this business:

I saw it was shoes I really wanted

Reason I chose this product:

Nice sneakers

Service
Quality
Thumbnail of user alannar7
New York
2 reviews
0 helpful votes
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March 15th, 2021
Verified purchase

Love my shoes! Love the style and fit. I've bought a couple of pairs and so far I haven't had to return any because fit. Delivery was very fast, received my order in less then two weeks.

Reason I chose this business:

Choice of styles and low prices, but your not the cheapest.

Reason I chose this product:

Quality and price.

Value
Shipping
Quality
Thumbnail of user heatherm1311
Colorado
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

Found the perfect soccer shoes for my kid. The price was unbeatable, and Shoebacca shipped them out quickly. We received them within a couple of days. Will definitely purchase from them again.

Reason I chose this business:

Great price and free shipping.

Reason I chose this product:

Perfect color and great price.

Quality
Thumbnail of user barbaraj959
Kentucky
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

Men's shirt was 2 sizes too large. The women's shorts I ordered were short, but kept them as too much hassle to return for a bigger size that may be too large.

Reason I chose this business:

Was referenced by someone and prices are within my means.

Reason I chose this product:

Brand and quality of clothing expectations.

Quality
Thumbnail of user melc69
Texas
1 review
9 helpful votes
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January 2nd, 2019

I ordered a pair of shoes from shoebacca.com I just got them in the mail shipping was fast but the shoes don't look authentic they're terrible quality asics.

Thumbnail of user mariannem448
Massachusetts
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I had just treated myself to a pair of Bearpaw boots to replace last season's winter boots, which my visiting son's dog ate! No sooner did my new Bearpaws arrive, and my son visited again with his untrained dog and he (the dog) ate my new boots. I searched everywear to find these boots again. Thank you, Shoebacca, you had them! Price was EXCELLENT and delivery was fast. Dog is no longer welcomed in my home! But I will definitely be goig to Shoebacca for my next shoe replacement need!

Reason I chose this business:

First, they had exactly what I was looking for! Second, the price was fantastic!

Reason I chose this product:

Replacement pair of boots which I previously owned. Excellent variety of known brand shoes/boots/sneakers at excellent prices. I will be back.

Quality
Thumbnail of user hc117
California
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

Item arrive fast, excellent condition, easy to find item and purchase. Overall excellent experience, will be back for more purchases. Have made a loyal customer here!

Reason I chose this business:

Sales, good value, good reviews

Reason I chose this product:

Have been looking for it for a while, on sale

Quality
Thumbnail of user deanm311
New York
1 review
0 helpful votes
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February 1st, 2021
Verified purchase
• Updated review

Great price, great service, fast delivery. Very happy with my purchase will be coming back to Shoebacca again for all my clothing, apparel, and shoe needs.

Reason I chose this business:

Price, ease of use of website. Great deal on items. Reviews were a little mixed over a year ago, but seemed better as of late so I did my due diligence and got an awesome Fleece at an awesome price. Keep up the great work.

Reason I chose this product:

Looking specifically for this type of garment. Needed this jacket/sweater, due to inside/outside work at Covid-19 testing site in New Hampshire. I was looking for other colors from this make (River's Edge?) But only saw it in the Pale Blue. Love it, looking for more or others with this price and style. Let me know if you get more in? Thanks for restoring good customer service in online and retail shopping once again. You guys are setting the bar.
Best, ~D

Value
Shipping
Quality
So far so good
January 19th, 2021
Verified site experience
• Previous review

So far so good. We will rate further upon receipt of shipment.

Reason I chose this business:

Price, ease of use of website. Great deal on items.

Reason I chose this product:

Looking specifically for this type of garment.

Thumbnail of user kevinv430
Massachusetts
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

This is my first time ordering from shoebacca and overall just a great experience price and delivery were great highly recommended them will definitely use again

Reason I chose this business:

Had the item that I wanted at a reasonable price

Reason I chose this product:

I love ASICS sneakrrs

Quality
Thumbnail of user brantleyd
Texas
2 reviews
0 helpful votes
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January 30th, 2021
Verified purchase
• Updated review

Remarkable site have great products and a very fast delivery time received my shoes before they said they would come will definitely recommend and order again

Reason I chose this product:

Liked the look

Value
Shipping
Quality
Haven't received item yet but ordering was easy process
January 20th, 2021
Verified site experience
• Previous review
Thumbnail of user chrisw1580
Pennsylvania
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Always a pleasure to shop online, intuitive interfacing, shipping is fast and cheap if not totally free and name brands and styles i can't find elsewhere.

Reason I chose this business:

Pricing initially drew me to choose Shoebacca. Quality and service have kept me a faithful customer.

Reason I chose this product:

I like the styles and brands offered through Shoebacca.

Quality

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From the business

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.

Company Representative

Thumbnail of user jillh168
Jill H.

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