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Shoebacca has a rating of 3.8 stars from 7,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery, and customer service. Shoebacca ranks 3rd among Shoes sites.
32,891 reviews
We are not the first time we buy for ourselves, we are very satisfied, they always tell us everything and advise what we like, so we recommend it
I returned something after 30 days and received a gift card -- not a problem. But when I used the gift card on a huge order and returned a small portion of the order within 30 days, they gave me another gift card. I asked why I didn't receive a refund to my credit card, and they said they refund the gift card first. So if I bought $10,000 in new stuff and returned one item, they'd pay me back in a gift card again. So it's an endless loop of never being able to use the gift card if I return anything from a new order, no matter how large the new order is. Garbage policy. Annoying little scam.
Overall ok. I cudnt get my foot into the boot at all. Therefore, i cant wear them which means I need to return for a refund. I really needed these boots. O well!
Found the boots i was looking for and at a good price!
Style and price
Overall great! Had a problem with adding my email.
Found the boots i was looking for and at a great price!
Style and price
I ordered a Groupon for $30 towards $60 at Shoebacca in 2011. I bought my shoes in August of 2011, and they arrived in a reasonable time. They were advertised as 0 drop, minimalist shoes, but had a pronounced arch, so I exchanged them. The second pair of shoes came MONTHS later. Those shoes didn't fit well. I called to make another exchange, the girl took my new shoe order and said that it would be processed within days of receiving my exchange. I dutifully sent my shoes. MONTHS later, I hadn't received any shoes (I expected it to take months, since the first ones did). I email customer service, and they issue me a $15 refund, saying that Groupon shoes only qualify for 1 return. There was NO mention of this on my Groupon or their website. There is now a disclaimer on their website, but not when I completed my return. Also, why would the customer service girl take my exchange instead of saying, "if you return these shoes, we will keep them and refund only a fraction of your money." Basically, they are stealing from people.
Easy to use website, no hassle at all and love the free shipping! Just ordered my first pair of shoes today so we shall see! Also, love the name of the website and the free gift that they give you!
There is no customer service. No one responds to your emails or voicemails. They say the returns are free but they don't provide you with a pre-paid mailing label. This is basic customer service and fall short from the very first step. NEVER BUY FROM THIS COMPANY. I will report them to the better business bureau for their NON-SERVICE.
Good quality. Hard to find sneakers are usually here, and fast shipping. Example, if you order early enough on Mon, gets by Wed. Reasonable prices and FREE SHIPPING! Can't beat that
It was quick and easy, didn't take long to find the shoe i was searching for. The shoes were at an excellent price point, basically a steal that i couldn't pass up.
They have affordable shoes
It was a shoe i was looking for
I bought a pair of shoes from this site because I saw an ad over Instagram. Wasn't too sure about it but it was exactly what they said and shipping was speedy!
Recently I purchased New Balance 608V5 black shoes from Shoebacca. The shoes arrived on time and fit well. The price was very reasonable. I will be a repeat customer for sure. Thanks.
Random online search ad.
I like New Balance products. They are of good quality and last a long time.
Good experience so far! It's hard to find wide shoes for my husband. These Merrells are great hiking shoes. Shoebacca had just what I was looking for. Great price and quick delivery.
Great deal!
Need good walking shoes and you had these in “wide.”
First time shopping and everything was perfect. Product, shipping and customer service. I appreciate you following up. I will definitely shop again in the near future. Thank you!
Got my shoes today. Didn't have any problems. Ordered Monday got them the following Monday with their free shipping... will be doing my xmas shopping on this site...
Great price for Asics shoes. And their delivery lead time was immaculate during pandemic and holiday time. Got the delivery in 3 days. I will always recommend Shoebacca.
Shown in google search
Looking for a running shoe
Shown in google search
Looking for a running shoe
Was shopping online for new running shoes one night. Found the right pair, bought them and got them the next day! Super fast, good price and excellent shoe!
Never owned a pair of Puma's! Surprisingly comfortable, really well made! I would definitely buy another pair of Puma's! Shoebacca Rocks! I'll be purchasing other shoes from you!
I got a great deal on some Puma shoes. They were comfy and looked great. They were delivered promptly too. I'm looking forward to shopping this site regularly.
Nice selection/good value
I’ve always liked Puma, can’t find them in stores in my area. The price was really good too.
Nice selection
Good deals on shoes I like
The cost of Birkenstock's is relatively fixed, but Shoebacca had a valid coupon with no shipping charge or tax, so the price was the best I found.
Delivery was fast and the product was as expected.
I've worn them for years.
The order was very easy to place and pay for. Shoebacca kept us informed about the order including when it arrived at our house. The order came in just a few days.
Price and ease of use.
Keen is a quality shoe and boot company
The website is easy to navigate, the prices were fair and I'm a sucker for promo codes and free shipping! I got my shoes quickly and they were both exactly what expected.
I was searching for a very specific shoe type and it just so happened that Shoebacca had a shoe that fit what I was looking for, I had never heard of Shoebacca prior to my search.
I am going to Disneyworld, Disney-Bounding as Cinderella and needed a silver shoe to complete the aesthetic.
Love the shoes, my family and I got to Disney every 2 or 3 years and we always try to wear Disney themed clothing. These have Mickey on them and fit good.
Randomly found them looking for Disney merchandise.
I love Disney
I never heard of this company before I have large feet I was so happy that they had my size the shoes came so quick and they fit which is even better!
You had black Tom is in my size which is really hard to fine
The boots have all day comfort. I'm flat footed so this is definitely important for me and so far they have endured moisture, cement and dropped tool on the toe. Love them!
Cheaper prices
Good reviews
Great product and prices, there was a great variety of shoes that you can find in any style that you want and they were also very comfortable for your feet as well.
Beautiful selection
I was just browsing.
Beautiful selection
I was just browsing.
I found the leather Toms that I was looking for on Shoebacca at a great price with free shipping and returns. I'm so excited to have found such a great shoe website!
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The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.
