Shoebacca has a rating of 3.8 stars from 7,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery, and customer service. Shoebacca ranks 3rd among Shoes sites.
We are not the first time we buy for ourselves, we are very satisfied, they always tell us everything and advise what we like, so we recommend it
I returned something after 30 days and received a gift card -- not a problem. But when I used the gift card on a huge order and returned a small portion of the order within 30 days, they gave me another gift card. I asked why I didn't receive a refund to my credit card, and they said they refund the gift card first. So if I bought $10,000 in new stuff and returned one item, they'd pay me back in a gift card again. So it's an endless loop of never being able to use the gift card if I return anything from a new order, no matter how large the new order is. Garbage policy. Annoying little scam.
I never got an email when the shoes shipped, the k swiss running shoes have harder leather material over the woven material that punches both the large toe and the small toe with each and every step. When you bend the shoe with your hand(not on) it is obviously a horrible shoe design. I truly doubt that this flaw was not known to k swiss before i purchased them.
Product was as advertised. Shoes are very comfortable, look nice and true to size. Product was delivered within time frame given which was 3 to five business days. I received them in three days. Will consider additional purchases in the future.
Had the product I wanted at a fair price compared with other competitors.
Price was within my budget. Product choice was varied and of good quality.
I bought two pairs of Harley boots for my husband. He is still in Egypt so he hasn't tried them on yet, but the quality of the boots are really nice. The shipping was very fast! I highly recommend this store!
I received my order very quickly and was pleased with the quality of the product and the packaging. Unfortunately, the shoes did not fit; but the Shoebacca return policy is so customer friendly! I will definitely be ordering from them again!
Friendly return/exchange policy
Like the brand
First ordered shoes using Groupon, no problems except slow delivery, but the girls' shoes were 1.5 sizes smaller than marked so I initiated a return/ exchange for new size and sent back the shoes. ONE MONTH LATER no response nor update regarding the exchange. Signed into account and they show no return has been received. I used my tracking # through UPS and UPS confirmed proof they had been delivered (with signed roof) to Shoebacca more than 2 weeks ago. However this ends, this is a sub-par scam of a company! Beware! Unless you have the Groupon already and know for certain the shoes will fit.
Not only did I receive a great deal, the order arrived earlier than projected... and when I had a question, customer service responded very quickly!
Overall, A+. Will highly recommend and I hope to be a repeat customer!
Thank you, Shoebacca!.
Shopping was very easy and the prices were crazy good for what I wanted. Product arrived quickly and is great quality. Normally these shoes are $100 or more and the price was less than half that. Very happy with the deal.
Price was the main reason and I save about $100. Would definitely use the site again for my next pair.
Sperry Captain Oxford shoes in suede blue.
I would have given you, a 5*rating. There's two reasons, why! I didn't rate you with a 5*rating, is due to, the $10.00 promotional discount, code, for signing up; did not go through. The message, kept inform ing me that the code, was invalid. The second reason, due to the clearance sale, for these sneakers, says, $29.99. When I added them to my cart. The price, came to-$39.99. Instead of, your websites, listed price of $29.99. That's-with out, the total price, at, check out. This, is why I've given you, a 3*-rating-instead of, a five 5*rating.
P.s. Hopefully, these types of bloopers, if that's what it was, must not happen, in the future.
Thank you pre.
Mr. Anthony Falcon.
"Peace".
Because, they had what I wanted
Puma, is the only brand of Men's active wear that I wear. I've worn puma brand, since, 1979. I was fourteen, when I received, my first pair, of leather, Puma Clyde, black and white low top.
10 out of 10, so far.
I placed an order with Shoebacca online on a Tuesday, and my parcel was delivered to my door 10 days later. Thats 10 days from USA to my front door in Ireland. I am very happy with their service. The product is exactly as I expected it to be, with no flaws or defects. As I said I have only ordered from them, and haven't had to return anything, so far.
As of now I am very pleased with Shoebacca.
I had never received an e-mail from shoebacca, and have too many shoes already, but looked anyway. GREAT looking shoes, and against my wife's wishes I ordered a pair. They look better than on the screen and are very comfortable. Prices are AMAZING. Tom Hilt
I had nothing like them.
Needed football cleats in a hurry (growing 15yr old boy)! Cleats ordered were exactly what we ordered. Perfect fit. Paid for the overnight shipping and they actually got here earlier than what we expected. Great customer service, Shoebacca! Thank you!
My granddaughter wanted a particular pair of boots for Christmas. We looked all over the local stores and found none. My daughter came to pick up granddaughter and we told her we couldn't find any locally. Daughter started looking online and found them on your website. Had never heard of you before so I was a bit nervous about ordering from a company I was not familiar with. However, we did order and they arrived when scheduled. Boots are just what she wanted. Thank you
None found in local stores. Found store online and took a chance. Right boots. Great service
My daughter had a similar pair and granddaughter wanted boots just in a different color.
I bought a pair of shoes from this site on 7/5/16 and they cancelled my order the day after. The money was taken from my account. I've sent 3 emails trying to get my money back and it's just silence. This is the worst merchant I've ever shopped online with.
Tip for consumers:
Do not buy from them
Shoebacca is without a doubt the best website for shoe shopping. I want a lot of them, and they're a great price and a fantastic fit! Quick arrival, accurate sizing, and a lower price equal one satisfied client! Shoes that are fun to wear!
I will definitely order from Shoebacca again! Their selection of shoes is outstanding - more sizes and styles than other online stores. The price was so affordable and the shoes I ordered were delivered so quickly! It is my go to for unique styles NOW!
This was my second order and third pair of shoes purchased. I have learned to oversize the request as shoes seem smaller on my foot than what I normally wear. I was quite delighted to see you also carry clothing which I will be purchasing later on.
A friend recommended
Right price right need filled
I made a purchase on 5/15/17 with my Paypal account. I realized on 5/19, that I never received a confirmation or shipping email from ShoeBacca. I sent an email to customer service and didn't receive a reply, so two days later I contacted them through the dispute process via Paypal and received a response the next day that my shoes should arrive today. No apology for not receiving a confirmation email, or not responding to my previous email. If the shoes arrive today, great, but I won't do business with them again.
Purchased my Chippawa 8 inch steel toe boots - good price - good CS. I have been wearing the same boot for over 40 years - I am retired. I replace my boots every 2 years. Never had a problem - and most importantly I can wear them straight out of the box - no break in period. Shoebacca gave me the best price overall.
Thanks Much - Still in the game (Property Maintenance)
I placed two separate orders with Shoebacca. Shipping was fast and free, I was able to find promo codes for both, and my refund was processed the same day for the return I sent (wrong size). The prices were awesome too! Very satisfied. Everything went perfectly smooth.
I called to ask how I can register a return I need to make when it isn’t showing up on the website under my orders. The representative told me it was submitted as a guest order and she instructed me step-by-step how to select the items I wanted to return and print a shipping label/return slip. It was very quick and easy.
Found a Toms style I wanted on sale
I love Toms! I searched for a certain style and it came up on sale through Shoebacca.
This is my first time ordering with Shoebacca. I have to say, their customer service is excellent. They dealt with the Texas snowstorm and I still received my order in a timely manner. I'm overall very happy and will continue to shop the great deals with them.
I fell upon the website.
I love tennis shoes.
Short running 1 size too small... Example: I wear an 8.5, and ordered a 9. My toes hit the front ightly like if they were an 8... I so t have the space in time to return, so I get the screwed...
Please include Vaseline with your shipments...
It showed up..
Wanted Pumas
I ordered a size 8.5 blue sandal and it was too big. I returned it using your label. Now I'm being asked to place a new order for a 8.0 sandal, which I hope will fit. I do not want to do that until my original order is refunded. I no longer trust this company.
Confusing and awful
Ultimately when i received shoes they were Womens size and im Mens size 11, not sure what happened there. Delivery also got delayed twice(but i get it its busy being covid times and all).
Return process fairy simple but now i may get charged a $6.50 restock fee for a mistake on their side. All i want is correct shoes i ordered.
Instagram shoe ad caught my eye
Based on appearance and info provided as well as fair price
Instagram shoe ad caught my eye
Based on appearance and info provided as well as fair price
Was looking for a pair of keene sandals for my 3 yr old son. After searching for the best deals, I found a pair on shoebacca for 1/2 the price with free shipping! Prompt delivery and item was exactly what I ordered. Was unsure if it would come in the original box, but it did.
Price and shipping.
Keene is known for good quality sandals
I placed my order with Shoebacca. I never received a confirmation email. I had to call and ask for one. I needed to return the shoes because they were a little big. Other websites make it much easier to process returns. I called twice and both the customer service reps were very helpful and pleasant.
As I said before they were very nice and helpful
They had the shoes that I wanted at the best price
They were what I was looking for
The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.