Shoebacca has a rating of 3.8 stars from 7,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery, and customer service. Shoebacca ranks 3rd among Shoes sites.
We are not the first time we buy for ourselves, we are very satisfied, they always tell us everything and advise what we like, so we recommend it
I returned something after 30 days and received a gift card -- not a problem. But when I used the gift card on a huge order and returned a small portion of the order within 30 days, they gave me another gift card. I asked why I didn't receive a refund to my credit card, and they said they refund the gift card first. So if I bought $10,000 in new stuff and returned one item, they'd pay me back in a gift card again. So it's an endless loop of never being able to use the gift card if I return anything from a new order, no matter how large the new order is. Garbage policy. Annoying little scam.
I need to return the shoes because I ordered the wrong size, but since I signed in as a guest, it is telling me that I do not have any orders. I have emailed customer service, but I have not received a response.
My experience shopping on Shoebacca's website is always a pleasure. I find my size shoe, for a great price and I always have a lot of options to select from. I also like that the website is easy to use and I always get my shoes fast!
The price and selection of shoes.
Great quality.
I chose Shoebacca for the brands of shoes, size, price and timely delivery!
Products were on sale.
I really liked there shoes, very good quality as well! And price is very affordable as well in my opinion. I am always very excited when I go to their store, what can I say I love spending my money there
I love this site. I was referred by a family member when I saw a pair of shoes she had on. I placed my order and delivery was free and fast. My only concern was the description (color) on one pair of shoes I end up returning.
Overall experience was excellent
Comfortability and cost
Everything I have bought from this company, and there have been several pairs of shoes, have been exceptional. I keep saying I wont buy any more shoes as I have an abundance of them. I keep getting drawn in by the incredible great prices!
I love the fact, that you have a phone number and a live rep to order. A couple of my orders did not go through the first time on line. I had the ability to call and speak to a rep. which is rare these days believe it or not.
The quality and the price
Exceptional discounted price
S'all very good, EXCEPT: Shipping box arrived open because only a single, thin tape strip held the box top together. Another strip or two of tape would have prevented the degrading and opening of the shipping box. What prevented the loss of shipping box contents was that the single item I purchased was beneath a layer of bubble packaging.
Please improve shipping packaging next time.
Unable to track my order. I had to call customer service to get a tracking number, and delivery estimate. When I tried to track my order on the website, I would put in my name, order number, zip code, or email, and I would get a response that my order did not exist.
Fast, efficient, and was given a tracking number. I should have gotten info on website by inputting my order number.
Used them in the past.
Searching for a timberland product that does not exist anymore, so I settled on a similar Caterpillar work boot
Wear it. And what better of a way to purchase them. Absolutely delighted with my experience that Shoebacca provided. I ordered a pair of shoes that arrived a day EARLY, paid a great price and item was exactly what Shoebacca described it being. Thanks for the great service and fast shipping. Will purchase through Shoebacca again. And again. And again.
From the moment I hit the "check-out" button to the moment my order arrived at my door I totally felt you had my back! I was kept in the shipping loop and was even notified when the delivery person was on their way to my house!
I found the exact Birkenstock’s I was looking for, my size was available, the price was spot on, free delivery and GREAT service. I will be back again and again!
I am a fan of Birkenstock sandals and will wear no other brand. Tried and true every time!
My recollection is the checkout process didn't allow me to verify the correct size. I believe the confirmation didn't have the size information in there as well I could be wrong but that's my best recollection.
My order was everything I expected and the turn around time for receiving my order was very fast. I am quite pleased and I would definitely order from Shoebacca again. Very reasonable & good quality merchandise.
Just came across their website online.
I was looking for ladies golf shirts and they had a nice selection.
I made a one digit mistake typing my address, and although I realised this almost immediately my efforts with Shoebacca to rectify my mistake failed. I shall pay very close attention to my typing in future.
Unable to correct my mistake in mailing information given.
Excellent quality of items purchased, coupled with a good variety of offered on website
A very good experience. Kudos to all associates of Shoebacca
The look of the shoes offered for sale
The brown soles
I found the shopping experience to be great. The price was good and shipping was fast. I ended up returning the item I ordered, because it didn't fit right, but even the return process was fast and easy.
The best price I found for the product.
Because I thought it would be a stable running shoe.
I was looking for really affordable shoes and found them on the site. The shoes that I bought was white Chucks, they were much more affordable than if I was to buy them from the actual Converse store.
They had a wide variety of boots. They had the boots I needed in the right size. The site also offered a discount code, which was great. Shipping was faster than expected, arriving a day earlier than estimated.
The boots they offered.
Same style previously owned and durable.
I was hesitant to order the shoes because I was unfamiliar with Shoebacca and the price was unbelievably low. They were also the only site that offered the shoes in the color I wanted. How lucky for me!
Hard to find color in the right size at an unbelievably low price.
Comfort and style.
These shoes are perfection!
They are super comfortable. True to size and they are the color and style I wanted.
They can be worn inside and outside due to the quality of materials used. The soles are thick and the upper shoe is flexible!
These were a gift from my mom. She knows what I like and picked perfectly for me.
After seeing my shoes she ordered a pair for herself.
We could live in these shoes!
Quality, style, and function.
I never review items but I felt like doing it because this site has so many bad reviews. I was scared when I ordered from here because I read many bad reviews but their right the customer service sucks but when I did get a hold of them they were nice and give me the tracking number and the shoes arrived earlier then they should've and they came in the original box and they were cheaper and they're authentic and they fit perfectly
The running shoes were different from what i saw in the website. Different color. I would like to return it. How can i do it, what do i need to sent the running shoes back and get the refund for it.
Thank you in advance.
Jacqueline Stanley
Nice attendant.
Website and Price for running shoes
Because of the branch Asics.
I was shopping online and like most sites offering specials I was skeptical about Shoebacca. The site navigation was easy to traverse and the site worked exactly like a site should. The pages loaded quick, the discounts also worked as they should and the checkout process was painless and surprisingly easy to do. I would definitely recommend and will be back as a return customer.
Overall I am happy, however, I found that the colors on your website were not vivid enough or clear enough. I ordered what I thought was a dark tan and got gray and ordered what I thought was light tan and got a medium tan and then placed a second order for again what I thought was light tan and got the same ones as I had ordered. I like the gray anyway as well as the other ones and will use both pairs of the same shoes eventually so am not going to return them
Looked good. Low price
I've always worn the size I've ordered and when these shoes came in I had to triple check everything to make sure the size I ordered was the size I got. Everything checked out. But the shoe is extremely tight. So tight I can't wear them. Which is odd, because I the same brand and size shoe and they were never like this.
Their website was easy to navigate, and I was able to find a good deal! I received order confirmation and shipping notification for my order. Shipping from warehouse was quick and no problems were encountered.
I paid the 25 for expedited shipping because the cost of the shoes was way less than expected. I was using the shoes for an event. Well they got here three days later than they were suppose to. Not sure how that worked. So I could have paid way less for shipping as the items were not expedited for sure.
Referral from friend
Hard to find pumas i like
* Shoebacca attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
When I attempted to make my purchase the webpage gave me a message that stated that the server had timed out and that my order could not be processed at this time. When I re- submitted my order I was then billed for two pairs of shoes and sent two pair, I only wanted one pair.
The person I spoke with was polite, but she did not help me stop my order or send me shipping labels to return my extra pair of shoes.
An ad on facebook.
I like Adidas Originals and adidas boost soles.
The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.