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Shoebacca has a rating of 3.8 stars from 7,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery, and customer service. Shoebacca ranks 3rd among Shoes sites.
32,891 reviews
We are not the first time we buy for ourselves, we are very satisfied, they always tell us everything and advise what we like, so we recommend it
I returned something after 30 days and received a gift card -- not a problem. But when I used the gift card on a huge order and returned a small portion of the order within 30 days, they gave me another gift card. I asked why I didn't receive a refund to my credit card, and they said they refund the gift card first. So if I bought $10,000 in new stuff and returned one item, they'd pay me back in a gift card again. So it's an endless loop of never being able to use the gift card if I return anything from a new order, no matter how large the new order is. Garbage policy. Annoying little scam.
Great price for an excellent shoe. Delivery was very quick. Extremely happy with my buying experience once again with Shoebacca & will continue to use.
Great price
I work out a lot & like to have various styles & colors of sneakers
Nice selection and good customer service. I had a question about my order and sent an email which was returned in less then 24 hours. It is rare to find that kind of service anymore. Thank you!
The one pair of speery’s were on clearance…great deal.
Daughter Needs them for her school.
The one pair of speery’s were on clearance…great deal.
Daughter Needs them for her school.
Can't beat the clearance/sale section on some of these shoes. Everything came on time and was shipped without plastic or extra material, which I appreciate.
I love shoes and your prices are great.
I love the Adidas selection.
I ordered two pair of the same shoes, different color. They were a bit large so had to return but everything about the process was so easy. Thank you and I'll be back!
Carla was really helpful. She worked out shipping back shoes purchased and provided a shipping label. Great customer service. Will definitely shop here again.
I incorrectly entered my email so didn't receive a purchase confirmation. Amber was very helpful and corrected the problem. Also, my shoes have already shipped!
Shoes got here fairly quick, I was surprised. Shoes were a little tight but after wearing them for an hour or two they broke in just fine. Would buy again
Honestly, it was your customer service. The lady(s) who helped me with my order. She(they) made this purchase truly worth it!
If I could, I'd give them a mini-gift!
Shoebacca's site is very comprehensive to an average consumer, considering its varietal organization of listed items. The retailer's pricing structure appears to add value.
The speed of product delivery was very impressive, in comparison to other retailers online and "brick and mortar" stores available in densely populated Atlanta, Georgia.
Although Shoebacca offers competitive price discounts and low-cost leadership, regarding both leisure and formal shoe purchases, the retailer's additional sale of apparel is surprisingly convenient.
Since discovering shoebacca's site, I've realized more value.
Price, promotions, product variety, and delivery quality
Style rarity, colors, discounts on great brands; although a wider variety of brands would be great.
I had seen this site pop up in several places with excellent prices as well and decided to give them a go.
So far very happy with my first experience thru Shoebacca...definitely will use them again.
I have seen their site pop up in several places on the internet and liked the prices advertised.
Keen shoes are one of my favorites for everyday wear.
Ordering was easy as pie! Love the new website, very user friendly. I was able to order multiple items with different logos quickly and easily. Hale always loved your customer service too.
Unfortunately both pairs of shoes did not fit but they were excellent quality and fast shipping. Customer service was awesome and will definitely order from Shoebacca again!
Was looking for some Sperry shoes and stumbled upon this site. They have very ample selection and their sales price is unbeatable, ended up buying 5 pairs. Definitely will patronize again.
Good looking quality shoewear.
This is my sixth time ordering thru shoebacca, and once again, they exceeded my expectations! Top quality products, with amazingly fast shipping. You have a satisfied customer for life!
Based on my past purchases, from which i was totally satisfied. And the prices cannot be beat!
I have been wearing sanuk shoes for many years. The quality and comfort are amazing, and shoebacca has the best prices around!
Thank You so much for quality shoes. Everything fit fine an they were as pictured an described. I will be using your online store quite frequently going forward.
Purely by accident but it turned into a positive!
I've had nothing but great experiences this far. The prices are good as is the speed in which I receive my shoes. I'm always very happy and would highly recommend.
They’re reliable and efficient
They were what I’ve been looking for. I actually got the same shoes here last time. I just needed a few extra pairs.
I abruptly found out my 7 year old's school shoes were too small and needed them in a hurry as she has uniform requirements. The order came quickly with the quality product that I ordered.
Another great buying experience from Shoebacca. Each time I purchase the service, quality of product and fast delivery can't be beat. Definitely my shoe vendor of choice. Why go anywhere else.
Products used:
Shoes
Only when i asked why did i receive an email stating the last pair was sold before my order went through. Horrible customer service from a company that i now consider NOT credible.
Purchased this product previously from Shoebacca. Fair price for an Asics shoe. First pair getting worn after 5 miles a day for months and will need replacement. I want to be ready.
Mainly, because of the company name.
Purchased this product previously. Fair price for an Asics shoe. First pair getting worn after 5 miles a day for months and will need replacement. I want to be ready.
Right shoe, right price
Great, fair priced products! What's even better is I placed my order on a Sunday night and they were delivered by Thursday afternoon! I highly recommend Shoebacca!
It was the only site I found the shoes I was looking for
Style, and price
Love this store! Discord is one of my favorite brands which are hard to find but Shoebacca always has nice sneakers in stock, on sale and in my size. So I'll be a customer for life!
Great Prices
I love Fiadora brand
Great Prices
I love Fiadora brand
My experience with shoebacca was great! Got exactly what I wanted in a very timely manner. Will definitely order from the company again. I highly recommend them.
Saw their adds on Facebook and they had a lot of cool styles. I happen to love "old school sneakers" and they had many to choose from.
Like I said I am an old school sneaker head.
Do you have 2 left feet? If so, you'll be happy when you order a pair of shoes. That's because that is what you'll likely get. We did. No recourse to correct. Awful!
* Shoebacca attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Great. I had a question about the free gift order. Naomi at customer service explained to me why it is no longer available, but offered a coupon code instead.
Have ordered many times before. Always good service and good prices.
Two of us needed new running shoes.
Easy to navigate the website. Great prices and selection.
Brands that we know and trust at very good prices.
Gain trust and grow your business with customer reviews.
The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.
