• ShoesPie

ShoesPie

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Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShoesPie most frequently mention customer service, order number, and full refund problems. ShoesPie ranks 25th among Shoes sites.

  • Service
    112
  • Value
    123
  • Shipping
    109
  • Returns
    82
  • Quality
    115
27
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How would you rate ShoesPie?
Top Positive Review

“I absolutely adore Shoespie store!”

Goo R.
2/9/15

I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)

Top Critical Review

“Trash!”

K J.
5/7/15

I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-

Reviews (512)

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Reviews that mention popular keywords

customer service (67) order number (17)
Thumbnail of user donnah2465
New York
1 review
2 helpful votes
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February 8th, 2023

Thieves! Scammers. Shame on you people. They want me to use 100 characters to describe a business that has no character. I have been very angry about these thieving scambags!

Thumbnail of user winsej
GB
1 review
2 helpful votes
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July 13th, 2014

Last week I bought heelss for me, that was pretty cool. I'm highly satisfied with their service. So I always recommend shoespie to my friends and families

Thumbnail of user francisd15
Texas
7 reviews
17 helpful votes
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June 13th, 2015

What's really going on with this company? I believe there are something that's not right. I placed my order on line 12th of May 2015 now it's 13th of June 2015. Still no shipment now there is a problem here I have sent several emails no responsive. So I decides to call no answer. When I went on line to tried to get a tracking information zero information so I decide to see if I would chat live with someone bingo! Spoken with a lady name Medoly which told me my tracking # which I went on line to track guess mistake nothing was founded I would like a refund and the website shut down because it's a fake! My order # is ******* my tracking
# is as followed ln*******cn ln*******641cn now.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for sharing your experience with us. We are so sorry that we didn't meet your expectations.
We can just receive email from the mailbox that you registered on our website, and our phone number is +86-29-82017794, please verify the mailbox and the phone NO. You cantacted us are right.
Our representative has emailed you to solve your problem with your order number, please pay attention to the mailbox that you registered on our website. If you have any problem, please feel free to tell us via service@shoespie.com or reviews@shoespie.com.
Have a nice day!

Best regards,
Shoespie Team

Thumbnail of user vaf4
Georgia
1 review
6 helpful votes
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April 15th, 2015

I purchased two pairs of shoes from Shoespie on March 4,2015 (Order #*******) and still to this day, have not received my order. I have emailed them several times and with each response (with broken English), they have told me that my shoes are being made to order and will ship out in five days or three days, etc. What the $#*! did I order here, a Fast Food meal? I am so disgruntled that I don't know what to do. I have my bank investigating the issue as I type this complaint. After working hard this tax season, I don't appreciate them just taking my money and not delivering a product. I am going to do everything I can, including getting my attorneys involved. I have already started the process of their investigating this company or so called company.

And another thing that stood out to me, what real, legit company uses PayPal to conduct business? Macy's, Belk, Nordstrom, and other companies with websites don't even use PayPal to run a business. This sounds like a Home Based Scam to me; someone working from their living room in their pajamas taking people's hard earned money while sitting on their asses laughing at us. Well, I will have the last laugh when it's all over! And I have kept every email that has been sent to me from their fake as Representatives with only first names.

And yes Shoespie, please respond to this message and while your at it put my $145.08 back into my account, you have the order number above!

Tip for consumers:
DO NOT, I REPEAT DO NOT (IN BOLD, ITALICIZED, AND UNDERLINED LETTERS) PURCHASE ANYTHING FROM THIS WEBSITE. I CAN'T SAY COMPANY BECAUSE THAT'S NOT WHAT IT IS!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello Va F,
I'm sorry that you had a bad shopping experience on our website. We always check on the quality beforing shipping products, because we find your shoes has some quality problems when we checking the quality, so we make it again. As a consequence, you haven't received your shoes. Our customer service will contact you to solve your problems, please pay attention to your inbox and spam that you resigterd on our website.
Thanks for your review!

Best regards!
Shoespie team

Thumbnail of user valj6
Indiana
1 review
2 helpful votes
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January 30th, 2015

I haven't bought from them but i have a friend who did. They ripped her off. I was looking at the reviews to see what was up but surprisingly they rate pretty well. Then after reading reviews on MORE THAN ONE review site I see that some reviews are repeated. Copied and pasted by different "customers" and the wording is off in many of the high reviews smh how DISGUSTING that a company would pay to get fake reviews over simply giving the customers their moneys worth. DO NOT BUY FROM THESE HACKS.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear Val,
Thanks for your review!
You may misunderstand our website. All our reviews are from our customers, we embrace all kinds of reviews, whether it is good or bad.
Welcome to review our company again.
We will try our best to make everything perfect. If you have any questions or constructive suggestions, please feel free to contact us at reviews@shoespie.com. Your great support will be highly appreciated.

Best reagrds!

Thumbnail of user ladonnao9
California
1 review
1 helpful vote
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March 20th, 2023
Verified purchase

I already crab legs in January I paid for them I ordered 15 lb also I did not receive anything this is a total scam I've reported them to the better Business bureau and I'm following suit with this cuz it was over $100 I am going after these people they've scammed so many people they're making a fortune off of us do not trust his company they do not get back with you or anything don't order anything from them sad and sick that they have to count on us for money to scam us like that shame on us for thinking it was true we were getting a deal no deal at all

Service
Value
Shipping
Returns
Quality
Thumbnail of user anneb1091
North Carolina
1 review
1 helpful vote
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March 10th, 2023

Scam alert! Claimed Planters for elevated garden a 2 for 49.00. Shows sponsored by Best Buy then goes to Home Depot but then to Shoespie! Don't engage Buyer Beware!

Thumbnail of user sylviam8
2 reviews
2 helpful votes
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November 30th, 2014

Shoes on this website are great! They look just like the pictures and were delivered really quickly. I'm just really happy with my purchase and would definitely buy again.

Value
Shipping
Thumbnail of user rhyse1
KR
1 review
1 helpful vote
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December 15th, 2014

It looks stylish in the picture, so I ordered it, never thought it would be so great, certainly a perfection to me, thanks for your product and kind services.

Service
Value
Quality
Thumbnail of user emak1
BA
1 review
1 helpful vote
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November 29th, 2015
Verified purchase

These shoes is very difficult to find in the store
They are super comfortable
Numbers are correct as written
Quality & beautiful
My friends have also started to buy them on my recommendation, because they are really great
And I will buy more in the coming period

Thumbnail of user windyf5
New York
1 review
1 helpful vote
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April 4th, 2019

I placed my order on feb 2nd for 4 items I recorded just one item and today is April 4th and I haven't received the rest yet. I email customer service and receive zero response. Very disappointing

Thumbnail of user danielae1
California
1 review
11 helpful votes
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January 29th, 2016

I ordered my shoes on Dec 17th. It is now January 26th and I still have not received them. I had to call and find out why it was taking so long but ofcourse that didn't help because I still didn't get my pair at a reasonable time (I still haven't seen them)
I have NEVER experienced such lack of care and accountability from any retailer before until I came across shoespie. I will NEVER order from them again.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user amerisas
BA
1 review
1 helpful vote
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November 29th, 2015
Verified purchase

I really like to buy online
Always exploring new website
This page we recommended the girl who had ordered shoes and was very pleased
And I ordered myself shoes
Very quickly we arrived and were well protected during transport
That we immediately liked
I tried them
The number was accurate, and the shoes were very comfortable
I immediately put on them in the town to promote them
All speak well of this page, because it really is so
Soon I will buy more shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user laylaa1
New York
1 review
14 helpful votes
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October 5th, 2015

Every 5 star review I read on Shoespie is in broken English. You know the Chinese employees of Shoespie are writing them. DO NOT BELIEVE ANY OF THE GOOD REVIEWS. EVERYTHING ABOUT THIS WEBSITE IS HORRIBLE. I can't say enough bad things about the ugly shoes I received and the bad CS.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear friend,
Thank you for shopping at Shoespie.com and also show our great apologies that we didn't meet your expectations. In terms of your problem, our workers of customers' service are dealing with it. Please be patient and we will solve it as soon as possible. Thanks for your cooperations.

Best regards,
Shoespie Team

Thumbnail of user zianec
California
1 review
1 helpful vote
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March 24th, 2015

I just love the flat footwear of shoespie.com very much. The simple but sophisticating look will attract everyone certainly. Browse this site to explore the huge variety.

Thumbnail of user anesab1
BA
1 review
1 helpful vote
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November 29th, 2015
Verified purchase

I love shoes since'll choose clothes
I like to always notice
My role model Carrie Bradshaw in the series Sex and the City
I want to have a large collection of shoes as she
On this page I've found a lot of interesting models and each month I order one
Shoes are high-quality and comfortable
I recommend to everyone

Service
Value
Shipping
Returns
Quality
Thumbnail of user cankan
BA
1 review
1 helpful vote
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November 29th, 2015
Verified purchase

For these shoes, I found out via Polyvore
I used them in my combination sets and really I liked
So I decided to order one
Simply ordered, very quickly arrive
I like very much, and carry them around
Now he doubts that the next to buy

Service
Value
Shipping
Returns
Quality
Thumbnail of user lyshaondaj
Missouri
1 review
6 helpful votes
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April 17th, 2015

When i purchased my shoes from shoespie on March 31,2015 it said that it takes 8-12 days to process shoes after the payment has been recieved and then 2-8 days to recieve them. I got an email confirming the payment was recieved on the morning of april 1,2015. And my shoes still hbe not been shipped and i have prom on april 24th of next week. But my shoes still have not been shipped my order number is *******.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. There is some trouble with your order, our customer service will contact with you to explain the trouble and solve your problem, please pay attention to the inbox and spam that you registerd on our website.
Thanks for your review!

Best regards!
Shoespie team

Thumbnail of user johnd349
Hawaii
1 review
1 helpful vote
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March 3rd, 2015

I will suggest visiting shoespie.com every time because you always get something new and it is also affordable for you. So keep shopping and enjoy as I do.

Thumbnail of user ah1036
Georgia
1 review
46 helpful votes
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April 10th, 2016

This company is a complete fraud. I placed an order back in January. I received the shoes in March. Before opening the box I smelled the loud chemical oder. Then opening the box revealed these extremely cheaply made shoes that look nothing like the photo. I immediately request a full refund. They have a nerve to ask for photos as if they don't know they're purposely ripping customers off. Please stay away from this site and keep your money! You are not getting what's in the pictures. Their product looks nothing like the pic and they are seeing how many people they can fool and keep your money. Please report them!
***My response to Shoespie's reply... Yes I've been in contact via several emails. After sending photos of the item you agreed to refund me after I pay more money to have them shipped back to your company. They already scammed me out of $77.61. Now they want me to pay to ship the plastic horribly made shoes back to them. Now they stopped answering my emails requesting for a pre paid shipping label. Please don't believe them. They are not trying to work with me. They just want money continue to fraud people out of their money!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for your review on us and we're so sorry for the inconvenience brought to you. But could you please offer us your correct id number so that we can solve your problem as quick as possible. Thanks for your cooperation. Have a nice day!

Best Regards,
Shoespie Team

Thumbnail of user kristik15
Nigeria
1 review
2 helpful votes
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January 22nd, 2017

The shoes I received was very cool and just as the picture, also it fits me so well. In fact, I wore it today. My cousin said will also order one. Thanks, I think. Your shipping is also great!

Thumbnail of user robing33
California
1 review
1 helpful vote
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March 13th, 2016
Verified purchase

I live in Denmark, i bought some shoes and got a lot of sms durring the sending, that was really good, got them as promised all the way from Asian. Can only say, buy from Shoespie:-)

Thumbnail of user almedinap
BA
1 review
1 helpful vote
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November 29th, 2015
Verified purchase

I travel a lot
Always traveling buy shoes
I do not have a lot of models and constantly them mjenjam
And on this page I ordered two for now and we really like the
Often combine them with different clothes
All notice my shoes and ask for them
Important to me is that they are comfortable and can spend the whole day in them
I am very satisfied
Everybody would recommend to order shoes

Thumbnail of user sanjam
New York
1 review
4 helpful votes
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December 1st, 2014

This company is so bad. My order arrived after over 2 months. Boots were too small. I sent them over 20 emails asking for return address, would always get back general email with no answer. I called them million times, phone always busy. Forgot to say, sent them email with order number, photos, all they asked for and still no answer. Finally i got hold of them on the phone and Marisa/customer service told me somebody will get back to me in 5 hours with return address, i was soooo upset. Went to post office today to return them, return would cost me $38, boots cost me $45. So 3 months later i am stuck with stupid boots of such a poor quality and too small in size. This is crazy, when you are ordering it doesn't say they come from China. Never, NEVER EVER again. Horrible quality, long wait, horrible customer service. I want them to pay for returning this boots and i want my money back. This is unbelievable. I will make sure to spread my voice to as many people and companies i know not to order anything from them. What a rip off. Shame on you shoespie, shame on you.

Tip for consumers:
Yes, my tip is do not order anything from this site. They didn't deserve 1 star, -100 i am giving them. People read the reviews before, i wish i did. Am very sceptic about positive reviews here.

Service
Value
Shipping
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Quality
Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear Sanja,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number so that we can contact you and solve your problem?
Thanks for your review!

Best regards!

Thumbnail of user agataz1
Ireland
1 review
2 helpful votes
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March 27th, 2015

I bought those shoes:
http://www.shoespie.com/product/*******.html#comcont
I paid over 100 euros, they look nice on the picture but when they came I was shocked. The quality is AWFUL, they look like shoes worth 30 euros at the most, definietely not 100 euros!
Sole is made out of very bad quality of black plastic, that does not match the colour of the boots. On the picture they look like made of good quality suede leather, but in reality it is awful and colour is disgusting as well. I post pictures below, I hope you will see what kind of material are they made of.
I bought size 4 UK and the heel is so high that is impossible to walk (shoes for over 100 euros should be comfortable and heel should be adjusted to the size of the shoe, not the same height of heel for each size, that's what cheap shoes are, not ones for over 100 euros!). I have them for a month or so and never wore them. I am still waiting for the company to answer my e-mail. They did not bother so far, but yet they posted me two e-mails advertising other products! It's a disgrace.
I am very very unsatisfied with the overall experience and will never buy from them again!

And obviously I cannot even open a complaint on their page or write a review. Half of the page does not work at all. I was also trying to call them which is impossible also. No surprise. I hope these people will pay for what they do!

Service
Value
Shipping
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Quality
Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello Agata,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can contact you to solve your problems as soon as possible.

Thanks & Best regards!
Shoespie team

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From the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!

Business History

Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.

Company Representative

Thumbnail of user shoespier
Shoespie R.

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