• ShoesPie

ShoesPie

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Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShoesPie most frequently mention customer service, order number, and full refund problems. ShoesPie ranks 25th among Shoes sites.

  • Service
    112
  • Value
    123
  • Shipping
    109
  • Returns
    82
  • Quality
    115
27
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How would you rate ShoesPie?
Top Positive Review

“I absolutely adore Shoespie store!”

Goo R.
2/9/15

I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)

Top Critical Review

“Trash!”

K J.
5/7/15

I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-

Reviews (512)

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Reviews that mention popular keywords

customer service (67) order number (17)
Thumbnail of user catherinea7
California
1 review
2 helpful votes
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December 15th, 2014

" I just received my beautiful shoes and I just want to thank for an excellent delivery! I must say that I, at first was a little bit sceptical that the shoes would actually arrive to me without any problems or radical delays. But you certainly proved me wrong! Thanks again! "

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Thumbnail of user sabinah4
BA
1 review
2 helpful votes
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November 29th, 2015
Verified purchase

I have ordered from this site several times. I have only ever had one issue which they handled professionally and quickly. Their shoes are a great price and quality.My family really like this shoes. My mom always let me buy a new. I will order from them later on.

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Value
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Thumbnail of user denisem54
Croatia
2 reviews
1 helpful vote
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January 16th, 2016
Verified purchase

I have always had great experiences when purchasing from shoespie. All of my orders are typically better than what I expect. On some rare occasions when the shoes are not as I believed they would be, the return process has always been easy and timely. I have been a faithful customer since 2014 and will continue to be as long as they keep up the good work!

Thumbnail of user calorye
Hong Kong
1 review
1 helpful vote
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March 13th, 2016
Verified purchase

I recently ordered heels for my engagement party. Unfortunately they didn't come on the day promised. Laurie B from the shoespie customer service team helped me IMMENSELY! Thank you for your help, consideration and understanding!

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Thumbnail of user chrisv74
Chris V.
Missouri
1 review
1 helpful vote
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April 22nd, 2018

Adore all 6 pairs of my shoes! They fit great. All of the shoes were very well packaged. I'm use to wearing heels so the heel is the right height. I will be ordering more. Oh, the shipping was fast. Order number:*******

Thumbnail of user jennyj39
Cambodia
1 review
2 helpful votes
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December 17th, 2016

I'm searching a reliable website for online shopping and suddenly I got this website's link from my friend. Really I am satisfied to buy high heels from this website. My point of view It's just excellent service and I'll come back again.

Thumbnail of user jolina1
1 review
2 helpful votes
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July 9th, 2014

I always find difficult to shop from any online site. But after visiting shoespie I was completely astonished as they have got mind blowing collection in all the categories. As I was shopping for the first time from shoespie so I was little worried, but the customer care department helped me choosing the correct size and made the whole process extremely easy. Now I am a regular customer of shoespie and I also recommend it to many of my friends. Now after shopping from shoespie so many times, I have started believing that payment process is safe and secured. I am merely in love it..

Thumbnail of user aarona46
TW
1 review
2 helpful votes
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February 26th, 2016
Verified purchase

I was looking to buy loafers but i couldnt find one near canada so i ended up ordering online from shoespie for the first time. Ordered it about 2 weeks ago and i Got my loafers today and i love them. Fits perfectly. Thanks for the right size shoespie :) i cant be more satisfied. Thank you so much shoespie i will definitely be using you again!

Thumbnail of user bellad13
Nigeria
1 review
1 helpful vote
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March 21st, 2017

I work for long hours and I always go in search of comfortable heels due to the nature of my job. I love this heels because it's so comfortable like they're custom made for me. Apart from the unique and lovely great designs which always complements my outfit, I get no injuries or toe cramps because the heels are cushioned well to give a good posture when walking. I just love the heels and glad I bought it.

Thumbnail of user butlerv7
California
1 review
1 helpful vote
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January 6th, 2015

I love my boots, they look so sweet and furry. My feet set in them so easily, true to size and they are super comfortable. I received the product on time. Very similar as another my favorite online store shoespie, all is first class store.

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Thumbnail of user morsee
Florida
2 reviews
1 helpful vote
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December 25th, 2014

What Great Customer service from Shoespie. I had a problem with a charge and they took care of it in a timely and professional way. I ordered a pair of shoes to wear for my Birthday celebration and it is Beautiful. Be sure and order any of the shoes by your measurements when looking at the sizes and not by your normal size. I'm glad I did and the shoes fit perfectly. I can't wait for another occasion to come up so that I can order another item.

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Value
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Thumbnail of user sylviar18
Kansas
2 reviews
21 helpful votes
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March 8th, 2016

I order $300 worth of shoes from this company and it took over a month for me to receive the 1st pair. All the shoes are cheaply made and sizing are not correct. If you rub the fake leather to hard it will come off. I asked for a refund and they are saying I have to pay for return shipping plus they won't give your full refund so they keep some off your money just for ordering their garbage shoes. This company is a SCAM. Spend your hardworking money with a company that deserves it.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
So sorry about the inconvenience we brought to you and our customer service has been dealing with it now, please be patient and finally we'll offer a satisfying answer for you. Thanks.

Best regards,
Shoespie team

Thumbnail of user kaym52
Australia
1 review
42 helpful votes
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June 1st, 2016

If you need to return and get a refund good luck! $ 45 to return shoes and then get the run around NEVER again!:(
Have done all they asked... still waiting ready to give up my only compensation is that I may save one of you from trusting this company as I did

20/06/ 16 UPDATE Still no response after supplying the details requested, so his post will remain to warn my fellow shoe lovers who have a limited budget and hate being ripped off from online shonkies!
24/6/16 Are you shocked? Still no response!

Tip for consumers:
My last entry... Given up on the lack of professionalism and ethics of these people.... good luck everyone !

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for your review on us and we're so sorry for the inconvenience brought to you. But could you please offer us your correct id number so that we can solve your problem as quick as possible. Thanks for your cooperation. Have a nice day!

Best Regards,
Shoespie Team

Thumbnail of user laurieb17
Arizona
2 reviews
3 helpful votes
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February 24th, 2015

I paid for shoes and when I got them, they were defective. Shoespie stated they don't accept returns and refused to even give me a return shipping address. I threatened to contact Paypal and only then did they ask for pictures of the damaged shoes. Customer Service confirmed the shoes were defective, but they refused to give me a full refund. I paid $72 and they offered $28, and would not pay for return shipping. I have all their correspondences on email and have since contacted Paypal's fraud department! BUYER BEWARE. I truly think that some of the positive reviews on here are from the companies employees, because this whole ordeal was a nightmare!

Tip for consumers:
Do not buy from here. Please read above. They have been turned in to Paypal fraud department for what happened with my case.

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Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello Laurie,
Thanks for your review! Could you please tell me your order number so that we can check your order and contact you to solve your problems as soon as possible? I have reported your problems to our manager who will invistigate your order and punish related Customer service director.
Also, All the reviews, whether good or bad are from our customers, we embrace all kinds of reviews. Every business can't make everything perfect, so do we. However, we are trying best to make our products and services better.

Thanks & Best regrads!
Shoespie team

Thumbnail of user sandrac68
California
2 reviews
3 helpful votes
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March 13th, 2016

I was initially hesitant to order footwear online, due to concerns about fit, et cetera, but Shoespie's return policies reassured me. I've thus far ordered about 5 pairs of shoes and boots from Shoespie, and have been very pleased with all but one pair, which I returned easily and without any hassle at all. The boots I returned were "fine," but I didn't like the
Quality of the leather, which was the manufacturer's defect, not shoespie. Their prices are reasonable, the selection is great, shipping is super fast, and the sizing reviews helped quite a bit. I'll definitely be buying more from shoespie in the future.

Thumbnail of user ninam25
Washington
1 review
10 helpful votes
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March 16th, 2016

The shoes I received looked anything like what was being advertised. And I can't get anyone on the phnom or via email because all I get an auto response. Some one needs to get Facebook to take down their Web page.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
So sorry about the inconvenience we brought to you and our customer service has been dealing with it now, please be patient and finally we'll offer a satisfying answer for you. Thanks.

Best regards,
Shoespie team

Thumbnail of user joycek26
Kenya
1 review
1 helpful vote
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June 7th, 2017

Always the focus on party. I had worried about difficulty of walking on such thin heels, they turn out firm and comfy. Shape of the shoes are very special. I like them. Hope to see more unique shoes on this site.

Thumbnail of user adrianal4
Maryland
1 review
12 helpful votes
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November 14th, 2015

I just received what I thought would be my wedding shoes. When they finally came in they were nothing like the picture! The quality is disgusting. It honestly looks like my 2 year old niece made them. The strand of rhinestones is completely crooked and even falling off. They were supposed to have a pretty bow on the back. It is just fabric folded over on itself and glued there, which you can see the glue. Now that I'm trying l return them I was offered a whole $10 and I can keep the shoes to sell to my friends. That is the most absurd offer I have ever heard. Sam has been awful to deal with. I have emailed at least 5 times and still haven't gotten the return address. Do not ever order from this site. They are horrific knock offs and it will cause you the biggest headache!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for shopping at Shoespie.com and also show our great apologies that we didn't meet your expectations. In terms of your problem, our workers of customers' service are dealing with it. Please be patient and we will solve it as soon as possible. Thanks for your cooperations.

Best regards,
Shoespie Team

Thumbnail of user gracea14
Hong Kong
1 review
5 helpful votes
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August 21st, 2014

My shoes just arrived and i love them! I was skeptical about buying online, now i cannot wait to wear them for my wedding. I normally do not wear high heeled shoes but these are very comfortable. Thank you!

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Thumbnail of user bk49
New Jersey
1 review
13 helpful votes
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January 20th, 2016

Cannot get the return address from them. Been trying since before Christmas. They just keep sending form e mails. 5 pairs of shoes were ordered in Nov. Only 1 made it for Christmas. 1st were damaged in shipping. Sent from China in only the shoe box, no packing. Shoes looked nothing like the picture. Very cheap and very high. Very cheap stripper shoes and ugly. Second pair are 2 different sizes but marked with the same size. 3rd pair that were $75.00 looked nothing like the picture, are stop a clock ugly and very cheap. The 4th pair are ok for jeans but nothing to write about. Customer service in terrible. Will not answer direct questions. Will not supply a RTV and return address. Their site tells you 100% happy or money back. Good luck. They don't state what year you might see a refund.
AGAIN, BUY AT YOUR OWN RISK. YOU MIGHT GET LUCKY.

Tip for consumers:
Take your money that you will spend on shoes from shoespie and just burn it into ashes. You will have more satisfaction that way.

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Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user chrisl131
KR
3 reviews
1 helpful vote
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December 27th, 2015
Verified purchase

I've purchased a few items and only once had to return due to sizing issues. Liked the 'free shipping' until I realized the free ship cost is built into the price of the otherwise costly item. Still, I was never disappointed by the quality of their goods.

Thumbnail of user sadetad
BA
1 review
1 helpful vote
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December 18th, 2015
Verified purchase

I have nothing but the best experience with Shoespie. Not only does your purchase arrive practically next day, but if you have a return, it is the easiest process and free. Amazing company and customer service. I would recommend to everyone!
Here is the Shoespie site: http://www.shoespie.com/

Thumbnail of user reynaldod6
VE
1 review
1 helpful vote
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December 29th, 2016

Recommended. I loved the shoes, all my friends ask me where I bought them, because they are not available in other stores, besides having fairly accessible prices have very good quality, are good strength and durable, also the attention is very good, I recommend them with trust

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Thumbnail of user lydias14
Romania
2 reviews
2 helpful votes
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January 1st, 2016
Verified purchase

Shoespie is legit, there is a reason they have so many positive reviews. I ordered 4 pairs of shoes so far from them, and I will continue. I had a question about an order and I actually got a live person on the phone! So rare these days. This is one site I definitely trust.

Thumbnail of user michelled76
Ohio
1 review
10 helpful votes
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March 14th, 2016

Very, VERY frustrated! I placed my order on February 18 and STILL haven't received the 2 pairs of shoes that I ordered! To this date it, it still states "02-18-2016 14:53:00 The order has been confirmed, and submitted to our factory to prepare the item for you." Really? It takes a month almost to pull 2 pairs of shoes from a factory? I'm very close to filing a dispute with my credit card company about never receiving items paid for... I would recommend anyone ordering from this company to change their minds and order elsewhere!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
So sorry about the inconvenience we brought to you and our customer service has been dealing with it now, please be patient and finally we'll offer a satisfying answer for you. Thanks.

Best regards,
Shoespie team

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From the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!

Business History

Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.

Company Representative

Thumbnail of user shoespier
Shoespie R.

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