• ShoesPie

ShoesPie

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Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShoesPie most frequently mention customer service, order number, and full refund problems. ShoesPie ranks 25th among Shoes sites.

  • Service
    112
  • Value
    123
  • Shipping
    109
  • Returns
    82
  • Quality
    115
27
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How would you rate ShoesPie?
Top Positive Review

“I absolutely adore Shoespie store!”

Goo R.
2/9/15

I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)

Top Critical Review

“Trash!”

K J.
5/7/15

I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-

Reviews (512)

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Reviews that mention popular keywords

customer service (67) order number (17)
Thumbnail of user zwords
1 review
1 helpful vote
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March 3rd, 2015

When it comes about the shoe I always have to think for attire first with which I can use it, but with the shoespie collection my problem is resolved. Here you get best collection that goes with all attire.

Thumbnail of user cg50
Illinois
1 review
16 helpful votes
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September 3rd, 2015

I just placed an order #******* today and submitted payment. When I go online to view my order you are asking for payment again. I am not feeling comfortable with this order? Why would I want to give you my credit card information twice?

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for shopping at Shoespie.com and also show our great apologies for the inconvenience we brought to you. We promise to all the customers that we will never share any customers' personal information to anyone else, so don't worry about that. In terms of this problem, our partners have devoted to improving it and make sure to offer a better shopping environment for your next shopping. Looking forward to your next coming. Any suggestion please contact us via service@shoespie.com or reviews@shoespie.com.

Best regards,
Shoespie Team

Thumbnail of user karryj
Texas
1 review
4 helpful votes
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July 27th, 2014

I bought a pair of shoes from shoespie.com and was happy when the shoes came 3 days later! I didn't have to return them, but if I had to, the returns are free. The prices are super cheap, and there's a really good selection.

Thumbnail of user cynthias2391
Massachusetts
1 review
1 helpful vote
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February 23rd, 2023

This is a warning for those who want to purchase food from this company. I placed an order for king crab legs that they were advertising for $7.49 per pound per 15 lb case. First of all they made it seem that it was coming for Texas as they headlined with an El Paso restaurant which is located in Texas. After two weeks they sent me a tracking number that then indicated that it was actually coming from China! After another three weeks of tracking it said that my package had been delivered and it hadn't. I emailed them 5x letting them know that I in fact did not receive my package and they never returned an email or tried to reimburse me at all. I can't say anything about their other products but If I were you reading this I would not order food from them. On another note at this point I wouldn't have eaten it because we had shot down their spy balloons so only god knows what they are doing to food coming here.

Tip for consumers:
Don't

Products used:
food

Thumbnail of user biancac10
Virginia
1 review
10 helpful votes
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May 24th, 2017

Don't waste your time and money with this people I place an order within 5 months ago and until this moment I haven't got anything
For the last 3 months I've been trying to get my money back but let me give you an example of what you guys going to get,.

Thank you for your concern about our products.
We couldn't free to reship, you need to pay $45 to our account: *******@shoespie.com.
Once we get your payment, we will reship this order.
Any questions, please feel free to Contact Us.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for sharing your shopping experience and so sorry for the inconvenience.
Our customer service will solve your problem as quick as possible, so please pay attention to your email box. Thanks for your patience.

Shoespie team

Thumbnail of user patriciaj47
KR
1 review
2 helpful votes
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March 18th, 2016
Verified purchase

Love, love, love your website. I buy nearly all my shoes off of here. I love the variety and brands you stock. I think the video showing a model wearing the shoes is super helpful and I often use it to determine whether I will buy a pair of shoes I'm looking at. My only suggestion for improvements, would be to offer a cheaper shipping option for international customers. I'm based in New Zealand and while I love how quickly deliver my shoes, sometimes the shipping cost is almost as much as the shoes I'm looking to buy - resulting in me not ordering them! It would be good to include an economy option as well as the quick option.

Thumbnail of user donaldb1612
Nevada
1 review
2 helpful votes
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March 3rd, 2023

I saw a Facebook ad for crab legs and I checked the company's website and it looked legit but after ordering and contacting them multiple times I have received no response and the crab legs were supposedly delivered but that's definitely fraudulent as well. I bounced the charge on my credit back to them and hope this keeps others from getting scammed as well.

Thumbnail of user adid2
BA
1 review
1 helpful vote
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January 8th, 2016
Verified purchase

I ordered the shoes from this site, I am very satisfied. They are very high quality and beautiful. Everything is the same as on the available pictures. Everybody would recommend to order shoes ShoesPie
And I will surely again buy me a pair of shoes from this site

Service
Value
Shipping
Returns
Quality
Thumbnail of user crystalw12
Arizona
2 reviews
3 helpful votes
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January 9th, 2015

I ordered these boots for me and my daughter from the shoespie website. We were super excited to get them in perfect fitting size and felt very comfortable wearing these lovely boots. I recommend shoespie website to everyone.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bj112
Canada
1 review
15 helpful votes
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May 9th, 2020

Ordered in January, delay, delay. Followed up in March and offered a goodwill gesture of 8% discount if I ordered something else! Promised item was still being shipped! Followed in April and requested a refund and promised a refund - would take 10-15 days (sure they charge you quicker than that!). No refund and no further replies in May! Scam.

Thumbnail of user mels62
Morocco
1 review
4 helpful votes
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June 13th, 2018

Total scam and the positive reviews out there must be coming with pictures of their shoes they are so happy with. Totally unwearable shoes the proportion are not respected so basically you can t walk nicely with those shoes without looking like a monkey on high heels. The fabric is cheap and they sent me a wrong size. Very Very Very Bad costumers services. I will post my experience in many places i can to really wake up people to stop buying from them and maybe shoespie can get back a conscious and send to their customers' proper shoes for the price they charge.
Stay away from them, save your money they are not cheap for this quality and service. Meli from Paris (i can send you a real video of those shoes as soon as i get home)

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hi,
So sorry to hear you had some problems with your order.
Could you please let me know your order number so that I could be able to help you?
I believe your problems could be resolved under my help and you could also let me know at reviews@shoespie.com for any questions.
Have a nice day.

Thumbnail of user tobeyh1
California
2 reviews
3 helpful votes
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December 1st, 2014

The shoes fit me very well and I wore them to a prom. When my friends saw the shoes, they asked me where I bought them. I don't want to wear the same shoes as others but I still tell them about shoespie. I have a wedding to attend in August, so I decide to buy another pair of shoes from you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jemiciak
Texas
2 reviews
1 helpful vote
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June 6th, 2017

These shoes are one of a kind and absolutely amazing, I love this site. I like to shop online all of the time but I must say that the selection of shoes is absolutely phenomenal especially for the trendy types.

Thumbnail of user nickiew4
California
1 review
12 helpful votes
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February 28th, 2019

What the "F" I want to curse so bad. The worst ever I ordered a pair of heels on January 14,2019 and got them today February 28th 2019. I paid for express shipping 3-5 days you owe me some of my money back. These heels look like sh**. They look nothing like the picture. I could have gotten a better quality shoe from Payless. You suck and what your doing is fraud and someone should sue you. No communication from customer service. I would send these cheap ugly a** heels back but I am scared I won't get my money. These heels look nothing like the picture... the worst EVERRRR. You got one star because I had to press a number to submit my review. You should get 0 stars. They need to create a 0 rating just for shoespie

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hi,
So sorry to hear you had some problems with your order.
Our representative has emailed you to confirm your order details so that we could help you further.
Please don't forget to check it and send us a reply and we believe your problem could be resolved soon.
You could also email us at reviews@shoespie.com for any questions.
Thank you.

Thumbnail of user francesf22
Michigan
1 review
11 helpful votes
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March 27th, 2018

If I could give it a -5, I would. The order took about two months and when they came they were cheap and even had glue on them from wehere someone was apparently trying to fix them. I ordered a 10 and they were CLEARLY too big. A refund was impossible as they gave me the run around. I eventually threw them in the trash.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hi,
So sorry to hear you had some problems with your order.
Could you please let me know your order number so that I could be able to help you?
I believe your problems could be resolved under my help and you could also let me know at reviews@shoespie.com for any questions.
Have a nice day.

Thumbnail of user mt49
Texas
1 review
7 helpful votes
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February 24th, 2015

I ordered my shoes from Shoespie.com and I have not received any word on the status of my shoes, haven't received them, and no one has responded to any of my email inquiries. I sent another email today and waiting on a reply. If I don't hear anything by tomorrow, I'm opening up a dispute with them and PayPal.

Tip for consumers:
Find somewhere else to spend your hard earned money.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello MT,
I'm sorry we didn't reply to your email because of our Spring Festival holiday. Could you please tell me your order number so that we can check your order and solve your problem as soon as possible.

Best regards.
Shoespie Team

Thumbnail of user jacquelinev4
Netherlands
1 review
1 helpful vote
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April 1st, 2016
Verified purchase

Service is great but unfortunately the shoes I bought were too big to wear! I would include both euro sizing and American sizing to assure greater success for the customer fit and less returns for your sake! I have to return these but I love your selection and am going to return to the site to find some new shoes!

Thumbnail of user khaleda25
Japan
1 review
2 helpful votes
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March 18th, 2016
Verified purchase

This was my first time ordering at shoespie.com. I was super impressed by their variety of shoes and how fast it was delivered. I will order again on this website. I highly recommend it to EVERYONE! I

Service
Value
Shipping
Returns
Quality
Thumbnail of user sheenaghb
France
2 reviews
15 helpful votes
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March 5th, 2016

I bought a pair of sandles, they were not cheap, over 60 euros. When they arrived they were tiny and made out of cheap plastic! Absolute garbage.
When I complained they offered me a 13 euro refund, which I was not happy about.
The problem is you have to return the item to CHINA for a full refund by registered and tracked post which cost more than the sandals!
This site is a SCAM!
DON'T use it!

Shoespie are now claiming not to be able to find my order number even though I have sent them a copy of my Paypal receipt with all the details on!
How convienient for them!
You have no come back with this company! Do not waste your money! Please stay away total scam!
I have noticed that all the good reviews for this company are wrote in very bad english as if they have all been made up!

Tip for consumers:
Don't buy anything from this company,you will be very disappointed!

Service
Value
Shipping
Returns
Quality
Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for your review on Shoespie, we've checked the order number but it didn't exist on our site. So could you please so kindly to offer us your correct order number?

Best regards,
Shoespie team

Thumbnail of user ellissiar
GB
1 review
0 helpful votes
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October 7th, 2023

Shoespie offers the most exceptional quality and wide range of styles that I have found online. I have looked for particular styles else where, as I am fond of a thick heel, Shoespie stock shoes and boots I cannot find elsewhere. Shoespie have something for everyone.

Thumbnail of user yapicip
TW
1 review
2 helpful votes
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March 25th, 2016
Verified purchase

I have used shoespie.com for over 2 years and they have NEVER disappointed me. I hate filling out these forms but shoespie.com keep me wondering why other companies can't provide service even close to them. Microsoft in the late 80s and early 90s used to have a similar commitment but now they just are another large company sucking consumers dry. Apple has provided me excellent service in recent years and for a large company they are doing pretty good. So, where are they rest of the companies that care about they customers. Thank you.

Thumbnail of user taniah6
Florida
1 review
11 helpful votes
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February 29th, 2016

Shoespie is such a ripoff. I hate shopping with you and your fraudulent company. I have been waiting to get a quality product from you and have not gotten anything. I spent money on shoes I don't even have. I spent money to send them back to you and still lose money in the end because I don't get a full refund? That's fraud and the shoes are not at all what they pose to be on the site. It's only been lies from the day I placed my order. I received the shoes from you in 20 days of ordering and just to let you know, your sizes are incorrect on the website. A size 7 1/2 should never fit like an 8 1/2. I shipped my shoes back to you 25 days ago and you still haven't received them. I find that very hard to believe. I also ordered a pair of beaded anklets that have been "under consultation" since January and have not received them at all. And I see on your website that all of a sudden they are sold out. I want my money back. I've been very patient, but I'm growing tired.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
So sorry about the inconvenience we brought to you and our customer service has been dealing with it now, please be patient and finally we'll offer a satisfying answer for you. Thanks.

Best regards,
Shoespie team

Thumbnail of user latonyaj1
Massachusetts
1 review
2 helpful votes
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December 19th, 2015

I was sent the wrong order and I want to thanks to your representative Annie for the great job that she did in helping me get my correct order. She made sure that she she replied to all my emails and in a timely manner. Your representative Annie made sure she told me how long it was going to take to process my order, she contacted me when my order was shipped out, she also contacted me when the tracking number was available. She let me when I should be expecting there arrival, and they have arrived. I am very satisfied with her work and all the help that she gave me to make sure I received my correct order. Thank you so much representative Annie for all that you have done.

Thumbnail of user pamelah244
Texas
1 review
11 helpful votes
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May 16th, 2019

I ordered shoes and it took me over a month to get them. I asked to cancel the order they stated that it was too late to cancel. Once I received them I contacted them for a return address and no response for two weeks. Then I returned them to the address on the envelope and it has been over a month and they still haven't credited back my account. I emailed them the receipts from me sending them back and no response over $300 down the drain. Do not use them.

Pamela Howard *******693

Thumbnail of user denec3
Canada
2 reviews
3 helpful votes
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February 9th, 2023

Apparently they sell shoes, but of late have taken up selling crab legs?
Of course they don't - but they will happily take your $157.50. No order confirmation, no tracking number, no order number. When pressed for the above I was sent a fake tracking number and a fake order number. When I asked for a refund and later a screenshot of the proof of the refund they sent me an internally created bs "document" - but it had nothing to do with a mastercard refund. They are using fake stock photos and using a legitimate Texas restaurants logo.
These people are criminals. They may have started out semi-legit, but they have clearly crossed to the dark side

Tip for consumers:
Just don't. Its a scam site

Products used:
I didn't receive any product - and they had no intention of sending any

Service

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From the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!

Business History

Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.

Company Representative

Thumbnail of user shoespier
Shoespie R.

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