• ShoesPie

ShoesPie

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Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShoesPie most frequently mention customer service, order number, and full refund problems. ShoesPie ranks 25th among Shoes sites.

  • Service
    112
  • Value
    123
  • Shipping
    109
  • Returns
    82
  • Quality
    115
27
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How would you rate ShoesPie?
Top Positive Review

“I absolutely adore Shoespie store!”

Goo R.
2/9/15

I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)

Top Critical Review

“Trash!”

K J.
5/7/15

I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-

Reviews (512)

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Reviews that mention popular keywords

customer service (67) order number (17)
Thumbnail of user hazeld2
Hungary
1 review
2 helpful votes
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May 9th, 2015

Impressive pair of snow boots I got! I love them! They are very comfy to wear while also doing their job and being fashionable. Thanks for the fast delivery shoespie. Youre one of the best online stores i trust

Thumbnail of user verag6
Netherlands
1 review
14 helpful votes
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November 20th, 2015

12 October 2015 I orderd some shoes, I receive it after more than 2 weeks, they were terrible, not al all so glamorous at on the damn site. I wrote them like 5 times, they finally agree to give me a refund but they also wrote in the e-mail "if you could kindly change your opinion about us, we will immediately send the compensation directly to you. The compensation normally takes about 3-7 days to reach your account". This are exactly the words from the e-mail.
What do I have to understand? That if I change my opinion and I delete my bad review I will get my refund? I guess so cause now is already 17 Ianuary 2016, few months later and I still did not get my refund.
My question is: am I going to receive that refund ever?
I m really looking foreword for an answer!
My advise: PEOPLE, do not ever order on ShoesPie, you will feel really sorry, is waste of money for terrible quality!

Tip for consumers:
DO NOT WASTE YOUR MONEY BUYING ON ShoesPie!!!!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user tonyl174
Australia
1 review
4 helpful votes
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July 28th, 2018

Do not buy anything off this company. They are a complete bunch of liars
My wife wanted some new shoes and decided to take a chance online give that they state full refund on their website We ordered three pairs of shoes, size 8. Two of the pairs were too small and one too big. She accepted this and tried to refund to get a refund. For months we tried to email them, ring them and they ignored us. They basically would not refund the purchase. I logged a case against PayPal and they offered 20 dollar refund, they said that it would cost them too much money to refund the shoes.

I sent 30 emails, in the end we took the 20 dollar refund to move on. Save yourself the money do by buy off this company they are scum

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hi,
So sorry to hear you had some problems with your order.
Could you please let me know your order number so that I could be able to help you?
I believe your problems could be resolved under my help and you could also let me know at reviews@shoespie.com for any questions.
Have a nice day.

Thumbnail of user sweett8
MK
1 review
1 helpful vote
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January 7th, 2017

Really satisfied with shopping at ShoesPie. Have ordered amazing high heels and must tell that really love it! I wear EU37 size, and they really fits my size.
There are so many styles and everyone can find something for itself. Great experience also with the customer service.

Thumbnail of user kiad3
Germany
1 review
1 helpful vote
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January 20th, 2017

This is the first time I ordered high heels online and I am amazed at how smooth the whole experience was. Placing the order was simple, the customer service was reassuring regarding my concerns related to the size. I got my heels delivered today and they are one of the best deals I've ever bought. Highly recommended!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarad154
GB
1 review
2 helpful votes
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July 13th, 2019

Very poor return advice. £58 pounds lost? No returns for full money beware Offered 30% and I could keep the sandals which do not fit. This company is a scam! Have been given an address in china to send them to. No way of getting refund once they have been sent
Have now a pair of unwearable sandals Have complained to Amazon and to paypal.

Thumbnail of user rashiep
Georgia
1 review
2 helpful votes
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October 23rd, 2014

I purchased a pair of boots for my daughter who is 17. She loves them very much! The boots is all-matched. She wears them to match all clothes, shorts、 skirts & jeans. Compared with the picture, size and color are all right. Manmade material, thanks shoepie!

Thumbnail of user markt2098
New York
1 review
1 helpful vote
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March 4th, 2023

Like the rest of the people on here who ordered the crab legs I was also scammed- order # - tracking # - followed the tracking for 3 weeks and when it said delivered - it gave no address. So where is it? I knew it was too good to be true. Sent them 2 messages and haven't received a response. Truely a scam site. Was billed on my card as shoespie.com UK.GB.

Thumbnail of user alicej23
Hong Kong
1 review
1 helpful vote
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February 6th, 2016

Finding a place that ships to Hawaii that doesn't break the bank is impossible! 10 dollar mall was not only fast, but affordable. The shoes were great material for the prices. I reccommend this site to everyone.

Thumbnail of user tanmoyb1
Bangladesh
1 review
4 helpful votes
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August 21st, 2016
Verified purchase

I was looking to purchase some new high heels for my wife. She always likes to wear black and white heels. So I have bought two pairs of high heels for her, and these are very mush comfortable to use especially for a long time. It looks gorgeous on herjust cool.
I will definitely recommend others, and come back again ShoesPie

Thumbnail of user johnl209
Virginia
1 review
1 helpful vote
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March 13th, 2015

Be updated with shoespie trendy footwear. There is huge variety of gorgeous and fashionable footwear for women. You can get it in different colors so that you can wear it considering the shades of your outfits.

Thumbnail of user umars4
Pakistan
1 review
1 helpful vote
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April 1st, 2017

I have been a very regular customer here, and the first two or three time i was actually not sure whether i should buy from here. But they always do better than i expect from them, the shoe quality is immaculate and i have never been disappointed, i recommend them to all those who need a new pair!

Thumbnail of user mercedesm8
California
1 review
16 helpful votes
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January 14th, 2016

This company took over a month to ship. Deducted money from my account before they shipped. I ordered 2 pairs of boots, only 1 came. Now they do not respond to emails. I have opened a claim with the Internet fraud division. DONT TRUST THIS SITE!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user sarahl141
Virginia
1 review
13 helpful votes
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March 25th, 2016

I placed an order back in February before Valentines day of 2016 and it is now March 22 and I have not yet received my order. This is the worst company I have ever dealt with. I have Never had to wait so long for an item to be shipped. Would not recommend ordering from this company. Never will do it again!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?

Best regards,
Shoespie Team

Thumbnail of user miaw13
New York
1 review
9 helpful votes
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October 26th, 2015

I ordered a pair of shoes for $80, paid for expedited shipping and received them almost two weeks later. The shoes also look nothing like the quality of the shoe in the picture. I have sent two emails with no response. I don't understand how you sell merchandise to ship to the US and no customer service number to call. Looking for a refund.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user tracit52
Minnesota
1 review
8 helpful votes
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March 6th, 2020

I never received my shoes and they told me that the shoes were returned and asked for $13 dollars more to re-ship them. 6 year's later I'm still trying to get my money back. I've proved my payment through PayPal and their emails but they still giving me the run around. I'm PISSED!

Thumbnail of user yakirab
Azerbaijan
1 review
5 helpful votes
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April 4th, 2016
Verified purchase

This is the best site ever! Great customer service and products. Great sales when you can catch one, but I have spent small island nation amounts and shoespie. Shoespie has the best couture collection as well and reasonable items.

Thumbnail of user angiew24
Georgia
1 review
6 helpful votes
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March 4th, 2016

I order a pair of shoes from here and can't seem to get a status update. My account on the website sill shows "being processed" however the order was placed on Feb 16 2016. When should I expect my shoe or some type of update?

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
So sorry about the inconvenience we brought to you and our customer service has been dealing with it now, please be patient and finally we'll offer a satisfying answer for you. Thanks.

Best regards,
Shoespie team

Thumbnail of user neriae
Arizona
1 review
4 helpful votes
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February 26th, 2015

I ordered shoes 3 weeks ago and we haven't received anything. I have been trying to contact them with no response. I will not order any shoes from this site any more. We paid 180 worth of shoes and nothing. POOR SERVICE

Tip for consumers:
DO NOT ORDER ANYTHING FROM THIS SITE.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello Neria,
Thanks for your review! I'm sorry that we didn't reply to your email timely because of Spring Festival holiday, we are just on work. Really sorry! Could you please tell me your order number so that we can contact you to solve your problem as soon as possible?

Thanks & Best regards!
Shoespie team

Thumbnail of user jaymin2
Pennsylvania
1 review
3 helpful votes
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October 13th, 2015

I ordered the wedge lace boots and they did take about 3 weeks to come in from date of order to day on my doorstep. I will say they were made very well, there wasn't a thing out of place! Did they look exactly like the picture? No, but about 90% close. The pic looked like they were made out of leather I got mine in suede :/ and the toe was much more rounded in the picture than what I received. Overall good product. I was definitely overcharged though. I payed $118, I'd say they're worth maybe $60 somewhere else.

Thumbnail of user shannonw14
Canada
1 review
3 helpful votes
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February 6th, 2015

I ordered 2 boots, both they sold out! (If it out of stock, should not been there in ad in the first place!). Then I ask fore refund, they seem to ignore, say just keep the fund in case you find something else. I told them I AM not interested in anything else, they still did not refund yet!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear Shannon,
I'm sorry that you had a bad shopping experience on our website, Could you please tell me your order number? The person who went against our return policy will be published and we will contact you to solve your problems as soon as possible.
Thanks for your review!

Best regards!

Thumbnail of user sonjih
Georgia
1 review
29 helpful votes
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April 14th, 2016

I finally got a pair of shoes. Just not the beautiful shoes in the picture. Will never ever order from this company again horrible and I do mean horrible poor quality. I passed the shoes on to my 9 year old niece to play dress up in.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for your review on us and we're so sorry for the inconvenience brought to you. But could you please offer us your correct id number so that we can solve your problem as quick as possible. Thanks for your cooperation. Have a nice day!

Best Regards,
Shoespie Team

Thumbnail of user masonpatrick368
Arizona
1 review
0 helpful votes
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May 16th, 2023

I ordered it and then waited 23 days they say they delivered it. I had someone waiting at me house to receive the package it never showed but they said it was delivered. I contacted them they said it takes 5 days to get a refund. It's been over a month from the time I ordered it and over 2 weeks no refund. It's a scam don't buy anything from them.

Products used:
I didnt buy another shed. This company is a rip off

Service
Value
Shipping
Returns
Quality
Thumbnail of user annh37
Canada
1 review
6 helpful votes
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May 5th, 2015

I have ordered 2 pairs of shoes in March, I have not received anything. Every time I inquire about my order they say they will be shipped in 3 days. Still nothing, I have asked for a refund, now my request has been ignored.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear Ann H,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can contact you to solve your problems as soon as possible.

Thanks & Best regards!
Shoespie team

Thumbnail of user roberts395
Canada
9 reviews
14 helpful votes
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February 26th, 2017

Another product from this website and I still get the same amount of satisfaction. It was a very smooth experience. I like their value for price, the service standards and the product quality. High heels are always modern and trendy, but still are comfortable.

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From the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!

Business History

Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.

Company Representative

Thumbnail of user shoespier
Shoespie R.

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