• ShoesPie

ShoesPie

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Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShoesPie most frequently mention customer service, order number, and full refund problems. ShoesPie ranks 25th among Shoes sites.

  • Service
    112
  • Value
    123
  • Shipping
    109
  • Returns
    82
  • Quality
    115
27
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How would you rate ShoesPie?
Top Positive Review

“I absolutely adore Shoespie store!”

Goo R.
2/9/15

I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)

Top Critical Review

“Trash!”

K J.
5/7/15

I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-

Reviews (512)

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Reviews that mention popular keywords

customer service (67) order number (17)
Thumbnail of user amandar72
California
1 review
2 helpful votes
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March 20th, 2016
Verified purchase

I have my order in 1-2 days, FOR FREE. And when I returned something it could not have been easier. I actually ordered 2 colors of something because I couldn't decide. Then returned one with great ease.

Thumbnail of user griseldaw1
Spain
2 reviews
5 helpful votes
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November 25th, 2014

I ordered a pair of boots for my best friend for Christmas. They are absolutely amazing. The color is so vibrant and the quality is great considering how cheap they were. I got the red ones and they are a great buy! The shipping take awhile but theyre pretty great.

Service
Value
Shipping
Quality
Thumbnail of user sabreet
Washington
1 review
14 helpful votes
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March 20th, 2019

I wish I had of read the reviews about this site! What I don't like is that they are so quick to snatch your money of your credit card. But won't send you a conformation number or anything! You have to copay F. B. I. To get any type of information. I'm so upset I paid 3-8day shipping. Havent even gotten a confirmation number! But they were so quick cto take my money tho! You can't even contact anyone from customer service!

Thumbnail of user kayep2
Ohio
1 review
17 helpful votes
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August 21st, 2015

I post my review not long ago to warn people not to buy any shoes. Shoes pie is definitely a fraud company. After shoes were arrived one month later, the shoes doesn't fit at all. I decided to fix the shoes through a shoe cobbler since I have to spend my money to send them back to CHINA to get a refund. My shoes are advertised as $200.00 and it is 70 % off, so it costs $61.99. With shipping fee, I paid $ 74.00. I asked the cobbler if they are made of leather although they look cheap but hoped that they have $200.00 value. The shoe cobbler said they are made out of very cheap vynle. I GOT SCAMMED BIG TIME. I ENDED UP SPENDING almost $100.00 over only $20.00 worth of shoes.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@shoespie.com or reviews@shoespie.com.
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Thumbnail of user donnas83
North Carolina
1 review
18 helpful votes
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September 6th, 2015

Will never purchase any product from ShoePie ever again. Selling bad product is bad business especially when it's presented as good quality attire. Shoes pictured on their website is not the shoes received. And the quality of the shoes is absolutely poorly made. Will not recommend purchasing from this website and others like this. And they have poor customer service.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@shoespie.com or reviews@shoespie.com.
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Thumbnail of user marcellaa2
Illinois
1 review
15 helpful votes
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March 26th, 2016

I ordered a pair of heels before valentines day and I'm just getting them today (3-23-16). The box was in horrible condition. The color of the shoe was way off from the pictures. The sole was already peeled when I got them. Before they were shipped out I emailed them twice and no reply. When I emailed them the second time stating I wanted a refund because they haven't been shipped, the next day they hurried up and sent them out. Smh.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Thumbnail of user chongp4
Washington
1 review
3 helpful votes
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February 15th, 2023

Order 15lbs of crab lag with credit card payments, But, can't get any response from this company. They send me a email saying that,
THEY still waiting for payment from my credit card company.

I already verified with my credit card company that, payment has been made to this company.

Thumbnail of user anab51
New York
1 review
9 helpful votes
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August 4th, 2015

I placed an order July 25 and I didnt receive an email confirming my order from Shoespie. I go into my account and only says that order is being processed. I sent several emails and no response. Really disappointed. I want my money back

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@shoespie.com or reviews@shoespie.com.
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Thumbnail of user jaleishat
Illinois
1 review
13 helpful votes
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March 5th, 2019

I order a pair of shoes Feb. 14th and have not received. I contacted them to see where my order was, they told me one item was not in stock they would give refund and the other was not yet processed or shipped. Told them I wanted my money back they told me if I cancel order I would only get back 50% as it states in their return policy. I told them that canceling a order and them failing to fill my order are two separate things. Long story short I still havent received refund or shipment.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hi, So sorry to hear you had some problems with your order. Could you please let me know your order number so that I could be able to help you? Thank you. You could also email us at reviews@shoespie.com and I promise your problem could be resolved soon. Have a nice day.

Thumbnail of user belonof
Japan
2 reviews
5 helpful votes
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October 13th, 2014

It is very good to purchase a wedding shoes form this wesite, and you can get good quality shoes with less money.
Also their customer service is very good and i like to talk with them.
Shoespie is a good choice.

Service
Value
Shipping
Quality
Thumbnail of user alyssac16
Alabama
1 review
11 helpful votes
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March 7th, 2016

Shoes ordered 02/10/2016 and not a word. I'm so over these shoes I don't even want them anymore. Scammed for $100.00.

Order NO. ******* Time for placing the order: 02-10-2016 05:10:57 Time for payment: 02-10-2016 05:15:04

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
So sorry about the inconvenience we brought to you and our customer service has been dealing with it now, please be patient and finally we'll offer a satisfying answer for you. Thanks.

Best regards,
Shoespie team

Thumbnail of user edubigese
Illinois
1 review
11 helpful votes
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July 21st, 2020

Im so mad i wetting for 4 months and i got a one item total wrong for what i paid. My order was 3 dresser and they jut send me this total ugly blouse. I send out so many email no one responded back. You got my emaill.com just in case you want to replay back. And this fake fixvista send a confirmation this is a scam...

Thumbnail of user captainb
Thailand
1 review
15 helpful votes
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February 21st, 2016

Interesting to see that my last review of Shoespie has had over 200,000 reads. I would be pleased by that normally, but when I look at the Shoespie website, I see that nothing has changed. The pictures of the shoes they use are taken from other websites. They are not pictures of the shoes that you will be buying. What you will be buying are copies of the shoes made in China. What you will receive will be a fake and not only a fake but shoes made with inferior materials that will not last. My last pair were unwearable from the start.
Another thing to realise is that all the reviews that you read that say how wonderful the shoes are, are written by them, not customers.
You have been warned.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user fionab10
Texas
1 review
2 helpful votes
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May 9th, 2015

A lovely pair of heels I ordereds. I bought them about a week ago and i am just loving them. Already wore them a few times and they are just great. Theyre very comfortable, they have a good fit, the design and color is great too. Really happy and satisfied with them. Thank you so much shoespie

Thumbnail of user ashleyf45
South Carolina
2 reviews
10 helpful votes
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February 20th, 2016

Ordered shoes last month (2/14/16) still processing, spent well over a $100 on two pair of shoes that's still hasn't been shipped. When I finally got a response it said my order was interrupted by a Chinese holiday that it would be processed after another week I sent a email to inquir about a Rufus they said they could help if I wanted to proceed but assured me my order would be shipped no later than March 3rd. My order is still saying processed. Smh sent another email and again no response.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user natg12
Alabama
1 review
10 helpful votes
  • Send Message
November 21st, 2015

I ordered three pair shoes from this company they sent 2 pair that were three sizes too big. They took a long time to come. I'm still waiting on the last pair and hopefully they will be the right size I asked them about returning the shoes that were too big and they said I will be responsible for shipping when I took the shoes to the post office one pair will cost $73 to ship I gave $90 for the shoe so why would I spent 73 to send them back I will not order anything from this company ever again customer service did respond to me within 24 hours it did me no good. I'm so disappointed I wasted a lot of money and I can't do anything about it customer service even suggested that I sell the shoes or give them to a friend or family I told him that I was not going to do that but I guess I will so I can get some of my money back.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user jerih1
Minnesota
4 reviews
4 helpful votes
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December 19th, 2015

I ordered a pair of boots from Shoespie several months ago. The first pair they sent were the wrong ones but they were very prompt returning my emails and yesterday I received the PERFECT pair of knee length moccasins from them! I would order from them again. - Jeri Heath

Thumbnail of user queeniel2
GB
1 review
1 helpful vote
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April 23rd, 2015

I was anxious to buy here at first because I was not able to clarify what the other people taught about this site, but when I got my first ordered boots here, I was boosted up to some interesting items.

Thumbnail of user calishav
Calisha v.
North Carolina
1 review
16 helpful votes
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December 19th, 2015

I placed my order on 12-1-15 and it's been 3weeks and I haven't receive my package. If anyone ask me I about this site I will let them know that this site is a waste of time and the way shipment is soooooooooo slow people would think it's a fake site. This is a disgrace!!!!!!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for your review here!
We're so sorry that we didn't satisfy your expectations. According to the policy of our website, most of our items has its processing time and shipping time. As well, I've reflected your problem to your exclusive customer service on our side, and they will contact with you to slove it as soon as possible.
Have a nice day!

Best Regards
Shoespie Team

Thumbnail of user elnadl
BA
1 review
1 helpful vote
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February 14th, 2016
Verified purchase

I ordered the shoes for your friend, because I wanted to surprise for her birthday, but she surprised me
Wondering kako. Cipele came much sooner than I expected
Was very happy and constantly wearing them
She says she was comfortable and very nice look

Thumbnail of user sandran13
Norway
2 reviews
9 helpful votes
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April 8th, 2014

I ordered one pair of shoes from shoespie.com the 25.02.2014 and I must say that I couldn't be more satiesfied with EVERYTHING from this company! They answered me quickly and I got this nice welcome message:
Your order payment is complete and confirmed, and we will deal with your order as soon as possible, please keep contacting us or tracking your order process in your account to get your order progress details. If you have any other problems, we will supply our best service for you! Hope we have cooperation and you can contact us:

Shoespie Customer Service Center.

They shipped out my shoes the 06. 03. 14 and I got them the 21. 03. 14. It took 14 days, and that was very fast i think! Wonderful company to shop from, they were giving me information all the way about my shoes and the very best is: The shoes were just sooo lovely too!:-D It was absolutely nothing wrong with them at all. I recomand this company to everyone!:-D ENTHRALLED <3 <3 <3

Thumbnail of user siib
Massachusetts
1 review
17 helpful votes
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May 14th, 2015

I ordered a shoe from shoespie but I noticed the the tracking number given to me is fake. The customer service said that it was posted with china air mail but china air mail said there is no order number as that and now I need my shoe or my money refunded if not I will report to the police of this scam website because this company is fake and each time I call its only a particular girl that picks the call is that to say that the company has just one customer service rep?
I asked her to track the shoe with the tracking number but she refused to because there is no tracking number as such. China post air mail has a track number starting with RR but she gave me a completely different track number starting with 2015--------------- pls don't buy any thing frpom SHOESPIE. I will report this company to the police if I don't get a refund

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for your review! I have checked your order, the shoes have arrived in your country, but there is indeed no update shipping information about your order states, I'm sorry for this.
We have solved the problem at present, our customer service has sent emails to explain this and tell you the shoes' location, please check your mailbox that you registered on our website.
If you have any problem, please feel free to contact us via service@shoespie.com or reviews@shoespie.com, we will be very glad to solve your problems.

Thanks & Best regards!
Shoespie team

Thumbnail of user juliej311
Texas
1 review
3 helpful votes
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March 8th, 2020

I ordered a jacket on January 18th. Almost every week for about a month I got an email apologizing for the delay and offering me crappie discounts for my next order. I emailed them asking to cancel the order, and got no response. I made a case with PayPal, and the company said that if I dropped the case they would cancel the order. I dropped the case, and heard nothing for a week. They just emailed me that they can't refund my order because they have already sent it... one week after I told them I dropped the case and want a refund.

This is a Chinese company posing as an American company. Shame on me for not researching this company further before ordering from them. This is not my first time dealing with a Chinese company that is posing as an American one.

Thumbnail of user vedranak
BA
1 review
1 helpful vote
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November 29th, 2015
Verified purchase

This site is great
I ordered from them and quickly we arrived at the address items
Shoes are good quality and very comfortable
Constantly wear their shoes
I look forward to the new collaboration with them

Service
Value
Shipping
Returns
Quality
Thumbnail of user renatav1
Netherlands
1 review
6 helpful votes
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April 10th, 2015

The wurst online shop ever the picture of the showing shoes and boots are different what they send to you, terrible service, i bought leather ibiza style boots in the picture looks real leather with suede on the inside, what i get is platic

Be warrend!

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello Renata,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can contact you to solve your problems as soon as possible.

Thanks & Best regards!
Shoespie team

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From the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!

Business History

Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.

Company Representative

Thumbnail of user shoespier
Shoespie R.

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