• ShoesPie

ShoesPie

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Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShoesPie most frequently mention customer service, order number, and full refund problems. ShoesPie ranks 25th among Shoes sites.

  • Service
    112
  • Value
    123
  • Shipping
    109
  • Returns
    82
  • Quality
    115
27
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How would you rate ShoesPie?
Top Positive Review

“I absolutely adore Shoespie store!”

Goo R.
2/9/15

I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)

Top Critical Review

“Trash!”

K J.
5/7/15

I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-

Reviews (512)

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Reviews that mention popular keywords

customer service (67) order number (17)
Thumbnail of user corinen
New York
1 review
7 helpful votes
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January 31st, 2016

I PLACED MY ORDER A MONTH AGO AND STILL HAVE NOT RECEIVED MY ORDER. SENT 4 MESSAGES NOW THAT I SENT 4 MESSAGES THE ITEM SAYS SHIPPED BUT I STILL HAVEN'T RECEIVED MY BOOTS.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Thumbnail of user zabet1
Texas
1 review
6 helpful votes
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July 30th, 2014

Love this shoe! Super comfortable, and I have a hard time finding great shoes, so when I got this shoes, I am so happy.

Thumbnail of user billm197
Arkansas
2 reviews
1 helpful vote
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April 15th, 2017

You have a large selection of shoes. It's seems you have to go around the world to get a coupon. It all seems a bit complicated

Thumbnail of user themias
KR
1 review
1 helpful vote
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March 13th, 2016

Ordered the shoes and they came on time. Very fast shipping and shoes in perfect condition. Very pleased.

Thumbnail of user carlosb24
California
1 review
4 helpful votes
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March 12th, 2015

I waited two months for my pair of heels and they were ugly. Looks like they were made for two dollars.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello Carlos,
Thanks for your review!
Could you please tell me your order number? We will contact with you to solve your problem as soon as possible with your order number. Also, we shall be investigated for the responsibility of the supplier.
Thanks for pointing out our problems, We will try our best to improve the quality of our products.

Best regards!
Shoespie team

Thumbnail of user thomasw2833
Pennsylvania
1 review
0 helpful votes
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May 12th, 2023

Never received my item 35 emails back and forth still nothing they don't have a phone number how convenient

Tip for consumers:
The site is a joke

Products used:
Gas can

Service
Value
Shipping
Returns
Quality
Thumbnail of user sabinab3
BA
1 review
2 helpful votes
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March 10th, 2016
Verified purchase

Just gorgeous! True to size and very comfortable. The price is brilliant for what you get from this company. LOVE

Thumbnail of user zainabt
California
1 review
1 helpful vote
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March 25th, 2016
Verified purchase

Very patient and helpful. Nicest customer service I've worked with before. Figured out all of the problems I was having.

Thumbnail of user nancyw90
Japan
1 review
1 helpful vote
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May 15th, 2016

Very patient and helpful. Nicest customer service I've worked with before. Of course will come the next time.

Thumbnail of user sithandiweh
South Africa
1 review
1 helpful vote
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March 31st, 2017

Best shopping experience ever. Valid discounts that can be accessible by anyone. Register now to also get your 12% off!

Thumbnail of user sanmoj
Turkey
1 review
2 helpful votes
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July 25th, 2014

They are Professional.My flat sandal was beautiful and it met all my expectations. Thank you shoespie

Thumbnail of user pamelam56
KR
1 review
1 helpful vote
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February 5th, 2016
Verified purchase

The only place I buy shoes online! Quick shipment and great return/exchange service! Can't get enough!

Thumbnail of user sabahudinh
BA
1 review
2 helpful votes
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February 26th, 2016
Verified purchase

Loving my new sandals looks just like the picture and it is true to size i'm so glad i bought these at a cheap price.

Thumbnail of user lilys15
GB
1 review
1 helpful vote
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July 10th, 2014

Very happy with my purchase.The products look exacly as on the website, the measurement, the colors, everything,I love my sexy black heels.

Thumbnail of user joer394
Canada
1 review
0 helpful votes
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April 25th, 2019

It's been 3 months since I made my order haven't received my shoes... I've been emailing the company no response... I've been scammed...

Thumbnail of user reutb
Israel
1 review
1 helpful vote
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November 27th, 2017

I really recommend this website, its great, very colorful, has a major variety and cheaper than the alternatives!

Thumbnail of user junek11
GB
1 review
1 helpful vote
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March 8th, 2015

If want to shop shoes in worth price then visit here. But be careful as this site addicts you for shopping with the great deals it avails.

Thumbnail of user wendyt15
Canada
2 reviews
7 helpful votes
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November 23rd, 2014

I was a little worried about the rhinestones, but they are all with good quality, and beautiful, thanks shoespie!

Service
Value
Quality
Thumbnail of user berlainm
California
2 reviews
6 helpful votes
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November 12th, 2014

My shoes came with nice quality and reasonable price. Customer service is very friendly.and patient. Thiswebsite gives me a good impression.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewg142
Maryland
2 reviews
1 helpful vote
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December 12th, 2017

In the past I have been pleased with the services of Shoespie, the only thing I would change about them is the time it takes to ship things to you.

Thumbnail of user karent94
Canada
2 reviews
1 helpful vote
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January 7th, 2017

Exactly what I ordered and the fit was perfect - the prettiest sandals I have ever purchased and I receive many compliments on them.

Thumbnail of user nataliew16
New York
2 reviews
10 helpful votes
  • Send Message
May 20th, 2015

Thank you for your concern about our products.

Sorry to hear that you intend to return the shoe you have received.

Kindly find that If you want to return the shoe, you can contact your local post office, then you can decide to return the item or not. If you decide to return it, we will help you and solve your problems.

If you need to return the shoe, this is the shipping address for returning.

Please return the shoe through your local post office, then we can receive it and send us the tracking number of package via e-mail.

The returning address is information below;

Floor 2nd,JuHeChuangyi Yuan Building 3,Jia Sheng Li,Baiyun District, Guangzhou,China. Post Code: *******

Please write down the order number and your email address on a piece of paper and put in the parcel. Once you send it out, please tell us your order number and then we can track it. After we receive the item and check that the returned items is in brand-new condition, un-used and with original packaging. We will inform you and refund you at once.

Please just keep this link http://www.shoespie.com/ as your bookmark, check your account on our website anytime to get the latest information about your order.

Please note that reply us through your register email address then you can get our priority reply.

Any questions, please feel free to Contact Us.

Best Regards

Vicky

Customer Service Department

So a product that was shipped from California needs to be returned to China. That would probably cost more than the shoes themselves. An how long would the exchange time possibly be since we waited almost a month to get them the first time around. This is truly ridiculous.

The above is from today. After a week of back an forth which only translates to 3 messages on both ends this is the finally results. We have to do more and incur more of a cost than the original purchase which was already high. We even have to do more than the site did to send the product. This is not only bad business but insulting to intelligence. I will never purchase another product from this site and will make it my business to warn people of the business practices of this site.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello RoseAnneH,
Thanks for your review!
Could you please tell me your order number so that we can contact you to solve your problems as soon as possible?
I'm looking forward to your reply, thank you very much!

Best regards!
Shoespie team

Thumbnail of user pamelaw27
Louisiana
1 review
18 helpful votes
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July 13th, 2015

The shoes I ordered from ShoesPie were label-less and seemingly handmade to appear as it does online. First, let me just say that it took forever to get notification that the item had even shipped. Next, when I contacted them, it became apparent that their English was not very good. The customer service rep gave me a tracking number. Now I realize it is coming from China so I'm okay with waiting, but the tracking number did not want to work for me. So I just waited it out.

When the shoes finally arrived, I noticed the box was a tad bit beaten up, but the shoes inside seemed to be good quality. I tried them on and they were a good fit and very cute on! I was pleased and excited about wearing them out (they were dress shoes).

Well, the other night I decided it was time to break my new shoes in on a night on the town. Big mistake. I was very unsturdy on my feet the whole night long. I thought maybe it was because I hadn't worn high heels in a while, but it got progressively worse as the night went on. While walking downtown, I began to walk very wobbly. I didn't know what was going on and my date thought I was drunk. It was very embarrassing. Then, the inevitable happened: my heel broke right there in the middle of downtown! I was so embarrassed. I had to take them off and walk BAREFOOT all the way back to he car. Luckily it wasn't too far away, but it was a very embarrassing experience, one that I will not likely forget for some time.

I've had to chuck the shoes because I was so disgusted at the time I just left the broken heel on the street where it fell off. I'm not going to even try to redeem these shoes. It was a bad purchase and I consider it a learning experience. I'm not saying don't purchase from this dealer. I'm just giving you a cautionary tale. I know I have learned my lesson and will be purchasing from more reputable dealers in the future.

As for all the good reviews on this site, pay close attention to how they are all typed in broken English, just like on their website. If a business is truly good, they wouldn't need to do that. They are just trying to offset the genuinely bad reviews.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@shoespie.com or reviews@shoespie.com.
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Thumbnail of user candicem8
Canada
1 review
1 helpful vote
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August 20th, 2014

Good day! I got my sandals and I would like to say thank you for making such beautiful shoes

Service
Value
Shipping
Quality
Thumbnail of user aminal2
BA
1 review
3 helpful votes
  • Send Message
March 1st, 2016
Verified purchase

I have never laid eyes on a more dainty pair of shoes than this one. I totally love it!

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From the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!

Business History

Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.

Company Representative

Thumbnail of user shoespier
Shoespie R.

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