• ShoesPie

ShoesPie

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Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShoesPie most frequently mention customer service, order number, and full refund problems. ShoesPie ranks 25th among Shoes sites.

  • Service
    112
  • Value
    123
  • Shipping
    109
  • Returns
    82
  • Quality
    115
27
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How would you rate ShoesPie?
Top Positive Review

“I absolutely adore Shoespie store!”

Goo R.
2/9/15

I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)

Top Critical Review

“Trash!”

K J.
5/7/15

I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-

Reviews (512)

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Reviews that mention popular keywords

customer service (67) order number (17)
Thumbnail of user elizabeths183
India
1 review
1 helpful vote
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January 20th, 2017

I bought a high heel shoe from ShoesPie and it was just fantastic. The fit was perfect and I got a good discount on the product. Quality of the shoe is very nice and luxurious. I got complete value for my money. Its been a pleasure shopping from ShoesPie.

Thumbnail of user lordea
GB
1 review
2 helpful votes
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July 26th, 2014

I want to say that shopping on shoespie for me it was a wonderful experience. I have bought products of great quality and I am very satisfied. All items have a very good quality - price ratio. And finally, I found a customer service very helpful and informative.

Thumbnail of user csillar
Canada
2 reviews
25 helpful votes
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November 20th, 2015

I ordered 2 pairs of boots. One even my 6 yr old could not put on, the neck of the boot was so narrow your feet couldn't pass through. The other boot literary melted off my feet when it got a wet from the rain outside... as if it was made out of cardbox and paper. Beware!

Thumbnail of user nizabah1
BA
2 reviews
4 helpful votes
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January 13th, 2017

I order this shoes and it comes to me very fast. Very good quality and I 've been really satisfied when I saw them. Very favorable prices. Order one of this shoes at www.tidebuy.com You will not regret.

Thumbnail of user agriaa
BA
1 review
1 helpful vote
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December 17th, 2015
Verified purchase

I now buy all my shoes there. Shoes is usually something you want to try on before you buy, but with Shoespie and their fantastic policies, you can shop with confidence. And once you know your favorite brands and size, you usually know what to expect.

Thumbnail of user dithral
Nevada
2 reviews
2 helpful votes
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May 19th, 2017

Different unique styles of shoes with a variety of colors and styles. I'm excited and can't wait to get my new different look. Most websites sale the same exact shoes and everyone wearing them. This site offers a lot of different styles.

Thumbnail of user saziam
Bangladesh
1 review
2 helpful votes
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January 19th, 2018

The leopard grain design on these heels is sooooo attractive and sexy. Don't regret buying them here. They were delivered fast. The quality of these stiletto heels is superb and very impressive.
Order number: *******

Thumbnail of user zaint
Pakistan
2 reviews
2 helpful votes
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December 14th, 2016

I am a very happy customer as the shoes i bought are right according to my requirement. I am very pleased to find the exceptional quality of shoes, they are a good fit to my feet. I highly recommend everyone looking for comfortable yet stylish shoes.

Thumbnail of user royn12
Arizona
2 reviews
2 helpful votes
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January 5th, 2015

I gifted a pair of boots on this website to my sister and she loved the color and the style very much. She wore these boots on her honeymoon and gave a stunning look. Her husband appreciated her for this unique style.

Service
Value
Thumbnail of user jurayb
Ukraine
1 review
1 helpful vote
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May 5th, 2015

Just love the products here at shoespie. I got mine yesterday and I just adore them. They are so chic and classy. The thick platform high heels are the best. I love the leather material that was used. They make them look so high fashion

Thumbnail of user shumailaq
Pakistan
1 review
1 helpful vote
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January 8th, 2017

I have ordered high heels from ShoesPie and I'm completely amazed to see the quality and customer service. Im in love with my new heels, theyre stylish, luxurious and comfortable. It is one of the best site to buy quality footwear.

Thumbnail of user kerryd16
Hong Kong
1 review
1 helpful vote
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November 22nd, 2015
Verified purchase

I am always highly satisfied with the quality of the shoes. The online assistance is extremely helpful and takes the guesswork out of shopping online. I feel like I'm shopping with a personal stylist.

Thumbnail of user monchab
Louisiana
4 reviews
12 helpful votes
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March 31st, 2015

It has been 3 weeks since I ordered my boots! I keep calling or writing emails and... nothing! Phone has always busy tone and live chat doesn't work! The customer service really sucks! I wish I got to read some of these reviews before purchasing anything through this company!

HERE IS MY ORDER NUMBER! SO DON'T ASK ME FOR IT! *******

Tip for consumers:
PLEASE BE VERY CAREFUL ORDERING THROUGH THIS WEBSIDE !!!! IF I DID MY HOMEWORK BEFORE PURCHASING......LEARNING THAT IT WILL BE COMING FROM CHINA.........I WOULD CHANGE MY MIND RIGHT AWAY !!!!!!!! I NEVER HAD A GOOD EXPERIANCE WITH PRODUCT....OR CUSTOMER SERVICE FROM THAT PART OF THE WORLD !!!!!!!!!!!!

Service
Value
Shipping
Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Hello Moncha,
Thanks for your review! I have checked your order, you called us to ask refund, and we have done as you said, you can gain your money within 3-7 days. Every business has both good reviews and bad reviews, there are few business can be perfect, so it is usual to see bad reviews of a business. I think you have misunderstanding to our website and China.
Also, please check your account to verify the money.
Thanks for your review, we will try our best to do better in future!

Best regards!
Shoespie team

Thumbnail of user taylork13
Texas
1 review
1 helpful vote
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January 7th, 2015

I love these platform boots. I found the base platform great and the boots did look perfect. They were very comfortable to wear and they offered a sense of style but were subtle in their design. A very nice item.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikya
Germany
1 review
2 helpful votes
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July 20th, 2014

I have always loved shopping on line. I loved the color and the design. Their services were fast and friendly. I also loved the fact that the products are of good quality and the prices are quite affordable.

Thumbnail of user joannep13
KR
2 reviews
5 helpful votes
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December 9th, 2014

Just want to say thanks for the quickest delivery I think I've ever had from an internet service! The shoes are PERFECT and fit to a tee; I'll be telling everybody I know about your fantastic site, and will be buying more for myself too! Thank you :) "

Service
Value
Shipping
Returns
Quality
Thumbnail of user danaj13
New York
1 review
10 helpful votes
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July 16th, 2015

Do not order this company shoes are fake and not the same quality as the site! Its hard to get through and you can't understand what they are saying or what's going on. Then they sent me the wrong sizes. Then when you returned you have to pay for the expensive shipping back to China smh. Save yourself the trouble pleasseeee...

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@shoespie.com or reviews@shoespie.com.
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Thumbnail of user laetitian1
Germany
1 review
1 helpful vote
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January 14th, 2016
Verified purchase

Finally received my 3 pairs of boots of red, black and blue. They looks just as the pictures and very warm. Love each of the color, moreover the color has not difference with the website. Loooo. Ve so much...

Thumbnail of user martinaw2
Indiana
2 reviews
1 helpful vote
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December 11th, 2014

The contrasting color in my heels is one of a kind. I was tepmted to buy it after i saw it online when i was shopping with my friend online, i thank shoespie for this incredible shoe, the customer service is great and admirable.

Service
Value
Thumbnail of user dolapoadea
Texas
1 review
6 helpful votes
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January 5th, 2015

I ordered four pairs of shoes in December and I am yet to get any mail about processing my order. I also paid for expedited shipping and the sad thing is I am leaving the U.S. in four days which was the shipping address I used. I feel cheated and wish I had read through the reviews. I will never have gone through with the order. I have sents lots of mails with no reply. See the mail below, but It was said that processing will be in 24hrs

Thanks for your trust and support to our website.
Order ******* has been paid successfully and it will enter
Our processing stage within 24 hours.
Below are the order details.

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. I have checked your order, you made the order on December 31th, we described the shipping detailson our website: processing time is 8-12 days, shipping time is 2-8 days, receiving time = processing time + shipping time. So, your shoes haven't arrived at you, but please take it easy, your shoes will surely arrive at you, please wait patiently.
Thanks for your review!

Best regards!

Thumbnail of user devenl
Florida
6 reviews
8 helpful votes
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May 16th, 2015

I just discovered this website and i'm happy that I found it. The shoes are unique and cute! I already ordered two pairs from shoespie and they're coming in the mail. Cant wait! I was bummed out about the price of shipping, but I understand because it was a Korean pair of shoes and I had to get it shipped from a far distance. I'm so excited about this place because its not in the mall, so its like kinda like a secret. I will most likely get shoes from here in the future!

Thumbnail of user loidan
California
1 review
13 helpful votes
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March 19th, 2016

I still havent recieved my two pairs of shoes i ordered. It's going on two months and yet no shoes. Im very upset and about to contact mycredit card company. I never had an issue like this. No tracking number at all. I will never place an order from them EVER! I want my shoes ASAP! Or my money! First order #******* and order # *******

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for your review on us and we're so sorry for the inconvenience brought to you. But could you please offer us your correct id number so that we can solve your problem as quick as possible. Thanks for your cooperation. Have a nice day!

Best Regards,
Shoespie Team

Thumbnail of user deannag11
Michigan
1 review
6 helpful votes
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April 4th, 2017

Ordered a handbag that I had seen in person at a local store but couldn't buy at the time. When I returned it was no longer available. I am disappointed in the length of time it took for it to arrive (29 days) and the quality of the bag, it seems cheap for the nearly $60.00 it cost me.

Update;. I have been contacted by Shoespie and was offered a $20.00 refund, which I have accepted. At this time I am still in waiting mode for the refund.

* ShoesPie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user shoespier
Shoespie R. – ShoesPie Rep

Dear customer,
Thanks for your review on us and so happy to help you.
But could you please so kindly to offer us your correct id so that we can help you as quick as possible?
Thanks for your cooperation.

Shoespie

Thumbnail of user susans1161
California
1 review
1 helpful vote
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August 11th, 2019

Service rep "Ice" disconnected messaging right after "Ice" said we will email you the return address. She wouldn't give me the mail address and said since it costs a lot to return to keep the shoes or exchange.

Thumbnail of user gieselm1
Philippines
1 review
3 helpful votes
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October 23rd, 2015
Verified purchase

I bought a pair of $92 boots, but one of them had a scuff mark when it arrived. I asked about a return and the Shoespie rep checked the photoes and offered to take the pair back or give me a $73 credit!

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From the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!

Business History

Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.

Company Representative

Thumbnail of user shoespier
Shoespie R.

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