Shop.com

I used my "shop cash" and of course ended paying for some of the total as well. I never received my order and the email to report issues doesn't really exist and there is no way for me to get my order or get a reinstatement. Don't fall for this BS! Shop and "Cozy Cafe" is so janky on many ways. Delivery status is never accurate and sometimes really wrong!

I ordered two items from Shop. A cordless speaker and a dibet. A total price was around $73. My card was charged and I have not received anything after 2 months. I have no way response from this company. Do not buy anything from them.

I always shop here and they always have great products! Recommend to my family and friends since I trust my shop consultant!

Their stated goal - "Our number one goal is to make it easy for every customer to find exactly what they need..." It is a scam. Ordered a product and 10 days later no reply but they charged my Card. Email address is rejected as Invalid - The Web Page CHAT BOX will not accept any inquiry - and Emails to SunrayEasy are rejected by Server. Try to get SHOP.com - Shopify - to help and it just directs you to the "vendor" - roundrockeasy.myshopify.com
My Card hold noted this Vendor was in Romania - and quickly refunded the change.

Bought a hydrogen bottle from "Hydren" on Shop. It was supposed to be received in 4 to 8 business days...I contacted them when it was past that and the Shop app still had the order in an "order processed" state. I emailed the company, they replied and said that they were sorry and could cancel the order because they were so busy in their warehouse, they didn't know when I'd be getting it.I thought, well ok thats nice I can order one somewhere else. They said they'd cancel and refund. Well my order was cancelled on Jan 13th but I haven't received a refund and the business will not respond to my emails. Shop won't help. Never again will I buy from this app again. They are hosting fraudulent businesses that rip off consumers.

This SHOP app popped up thru a company that I had a package arriving from. SHOP offered to " track" my package. SHOP needed access to my Google acct, as all apps ask, so I granted it. Hours later all the charges started...groceries, flowers, pizza, gift cards, etc. totaling about $500! This SHOP app apparently sells your info on the dark web! Beware

Shop.com is really a vendor marketplace made up of any company that is offering products for sale. You don't actually purchase anything from shop.com. It's just a 'middle-person' and not a good one.

Chances are if you order something, you'll get no communication about delivery time or whether there's a delay in ordering. You just have to wait, and eventually your item is delivered.

Some of the products are 'generic' brands that are of suspect quality. They may be OK, but there isn't much description of what you're planning to buy, which raises issues of trust.

You never get to deal directly with the company whose products you are buying. I love Ahava products but having to deal thru shop.com became so utterly frustrating I stopped buying Ahava from their website. Beekman is the same. I would rather buy from Amazon with 125% less stress than buying thru shop.com. It's a nightmare.

Shop.com saves me time and money every week. We avoid waiting in lines, driving to and from stores and crazy traffic. Now with the holidays approaching, I will be using it more, Christmas shopping while relaxing at home! Shop Buddy is an added feature that locates all the coupon codes for whatever store I shop from and reminds to get Cash Back. Orders can be delivered to my home or choose to pickup at the store (ie fresh - perishables). Never a worry or compromise with my credit card through Shop.com.

I ordered the buy one get one free it took a month and a half to get to me. I paid 16 to have expedited shipping I contacted them multiple times to refund that moneys. They blocked my email. I received 4 wigs none of which I ordered I do not recommend you waste your time. I asked for a refund or a way to send the wigs back and I have been blocked again

This site was one of the early forerunners of shopping comparison sites. Is it unique? No, but it is valuable. Frankly, I usually research through this site for consumer items that I don't want to spend an inordinate amount of time in brick and mortar stores. As with many portals it generally will lead with the pricey items, initially. It's strength is that it's linked and partnered with a huge number of retailers -- more than many other shopping online comparison sites. I have purchased items through the site, no problem. However, keep in mind that one is generally ordering through one of their partners; their shipping can be pricey, though I've heard they are reviewing this and developing new policy. Also, it was the innovator of one-shop carts, I believe. One can find bargains, though it may take some time and research.

I have been using this site for several years now and I love how easy it is to plug in an item and comparison shop. And it's so handy being able to search by Free Shipping, Deals etc. It makes it easy for the buyer to make an informed buying decision easily and quickly. It appears that they also work diligently at improving the site on a regular basis.

My husband ordered from a store on here and it was fake! He never did get the items. Almost $400 spent, I'm still waiting and hoping I get the money back from my bank. Shop.com should be held responsible and vet people better. My husband reached out and they closed the scammer page, but that's all!

I found them *******@facebook they advertised a highlighted long human hair wig for sale with lace front. I bought this wig and 3 other ones that was very similar with one being light pink. They all had long bangs. They sent me 3 of the exact same blonde wig and 1 pink wig. They all had clipped bangs, neither was lace front and they have a wig cap. They are also synthetic and definitely not real human hair. The quality is comparable to a costume wig so buyer beware! I did take pictures unfortunately I don't see a upload button for this review

I bought some stuff from a BBQ store in Texas through the Williams Sonoma site. Never saw any of it and this company has no customer service. My thoughts are screw them and I bought it again and had them ship it. I think the store learned a lesson and went these jokers go belly up perhaps they will also

I just bought a WEN power generator thru shop.com from a vendor "Jims Products" after waiting for five days didn't hear nothing I decided to send an email, got a return email unreachable, contact shop.com from all the info they send I they don't assume no responsibility be aware and be mindful to use a cc to protect from scams.

My recommendation don't use SHOP.COM at all stay away

A very disappointed and unsatisfied customer...

I bought hinges from this company and they sent me clamps and when I got back to them to get a return mailing slip they made me pay for the shipping and the lady was very rude on the phone I highly don't recommend this company because if you have a problem you're going to pay for it

I have had the worst experiences with this company and honestly the next package I order says it's being delivered by shop I'll cancel my order and purchase elsewhere! Anyone that does NOT use shop delivery service

I have deleted my account taken all my credit cards away from this bad company yet they still email me about a package they think was delivered that never arrived. Do not give this company your information… they abuse the access to all your accounts and then will not delete your account

It took two months for them to ship me my order and both of the wigs that I got are exactly the same and neither of them are what I ordered this website is terrible save yourself the time in the hassle and don't order from them

Simply based on how I learnt about shop I will never do business with them. I made a purchase with a genuine on-store, and the first "confirmation of dispatch" turned out to be from Shop. I failed to clearly read the "from" address for the email and was drawn to the large font wording encouraging me to track my purchase made with the genuine store. What Shop wanted was for me to download their app for tracking, which turns out to be a portal to their own online store. Being "tricked" at this level gives me no confidence for any further involvement with Shop. They are simply tricksters, and maybe scammers.

I love the options that the shop.com site offers, from different stores to buy at to setting a price alert, to finding the best price. It doesn't cost a thing to shop on there and you earn money with everything you buy.

I ordered three products on the same day. A week and a half later all three products are labeled in transit and cannot verify location. Shipping stated 2 to 7 day shipping. I will never use again.