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Shop.com has a rating of 1.8 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Shop.com ranks 661st among Marketplace sites.
This company does not typically respond to reviews
I always shop here and they always have great products! Recommend to my family and friends since I trust my shop consultant!
I used my "shop cash" and of course ended paying for some of the total as well. I never received my order and the email to report issues doesn't really exist and there is no way for me to get my order or get a reinstatement. Don't fall for this BS! Shop and "Cozy Cafe" is so janky on many ways. Delivery status is never accurate and sometimes really wrong!
First off I ordered the first week of January and just got the package on February 20th. Finally got a hold of them and they lied about logistics and tracking numbers. It was put in the mail six days after my contact with them. I almost wish it wouldn't have shown up. Is this a joke first off it's five times too big for my head and when I touch it or I tried to adjust it sounds like wax paper. Hell it's not even acceptable for a Halloween costume. My advice stay stateside. If I could have I would have left a negative overall rating. It's really a shame and extremely pathetic because there are people out there like cancer survivors that are needing these wigs to try and get some normalcy back in their lives. For those customers it's a necessity and I know this because I am one of them. I am back to square one and hats. I am very frustrated and a little heartbroken. I'm also out over $100.00 dollars. If anyone reads this and has the legitimate place where they make human hair wigs that are real looking please contact me. Thank you.
Tip for consumers:
Don't do it. Being cancer survivor I've had to reach out to many places looking for the right product and this by far was the worst I've ever experienced.
I tried calling service number but sent to email address instead! Emailed my Name, address, phone number, order number, date ordered & tracking number! All this & yet these people couldn't find my order! Oh yeah they'll take your money just don't expect any help!
DONT ORDER SQUAT FROM THIS PHONY COMPANY
Tip for consumers:
Don’t wast your time these people don’t know how to do business the right way! They need an overhaul on customer service
Products used:
Haven’t received it yet
titinmowshop.com is a SCAM do not get fall for it, I tried to contact shop.com and they will not drop them.
Tip for consumers:
titanmowshop.com and because they will not remove Titian, shop.com are both scams
Products used:
I did not ever receive the zero turn lawn mower
They need to step up their game because if I wanted to buy on amazon i will go to amazon, not other than that, good amount of products and shipping but please stop pretending youre amazon!
You get a notification when it's processed, then when it gets to the hub…. That's when the ball is dropped. It's shipped and delivered all in the same 10 minutes
This company's information is ALWAYS wrong! ALWAYS! Delivery dates, items in orders, you name it, it's going to be incorrect! In fact, I just got notification last night that an item was delivered (last night) that was actually delivered 3 weeks ago! And I marked it "delivered" three weeks ago! This company is EXTREMELY unreliable! Now today I'm having another issue. I had $12 in Shop cash credits. I made a $70 purchase and applied the $12 credit. It said that it was being applied before I confirmed my order. I confirmed my order as $58 (before the taxes). I looked at the receipt, I was charged $70 (not including the taxes). My credit was never applied. So, I contacted the company of the product I bought. They were helpful and immediately canceled my order as I asked them to. I told them I would go directly through their website instead of using Shop. I wanted to cancel my Shop account after this, so I decided to go back in and look at products that I could spend my Shop credits on before terminating my account with them. Now I see that I only have "$4" worth of Shop cash credits. What?!?
I am missing unused and unexpired Shop credit that I earned. I am simply going to cancel my account with Shop and they can keep that four dollar credit lol because Shop has been nothing but a terrible experience the entire timeI have used them (for over the past 3 of years or more). You are a horrible company, Shop. Good bye.
Tip for consumers:
Shop.com is an EXTREMELY unreliable company and stole unexpired credit from my account. So, goodbye. It has been a horrible experience working with this company for the past few years. Never again.
Products used:
Clothing and etc
Love getting paid to shop and helping people do the same! Earning cashback and getting all the best deals and coupon codes out there! I have saved thousands!
Buyer beware, you've been warned. Listing said 4 pack, got 1, which in the end make it cost twice as much as everybody else...
Too onerous just to get into it, once you're in, it helps you not at all. I will not buy ANY products shipped with this app!
Tip for consumers:
Won't buy any products that use this app for tracking shipping!
Products used:
AVI-8 Watch
I NEVER write reviews. Actually, this is my first negative one ever. Horrible wigs. Look like clown wigs and look absolutely NOTHING like the pictures. *******% DO NOT WASTE YOUR MONEY
I love the smell and texture of the shower gel. Its very smooth after shower. Seems like i no need to apply lotion anymore
I like it that it's organic. I like the smell (which is very light) and the consistency of it. I would recommend it.
I thought I was getting everything with my order?, I only received the screen, no projector!, very dissatisfied!
It says shipped on the website but has it actually been shipped? Are they going to scam me? It won't let me access my order to see where it is either
As a health professional I love the science behind the ingredients in each formulation. I also love the synergy of the ingredients.
I have been buying from Shop.com for over 10 years. Great performance, shipping and product fuffillment
I have a family of 3 so I have to spend the money anyways I am glad I get cash back plus coupons a win win
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