- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
ShopAmerock.com has a rating of 4.6 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShopAmerock.com most frequently mention customer service, timely manner, and old ones. ShopAmerock.com ranks 25th among Furniture sites.
As many of us know, it's easy to purchase in a store... "the grabby, touchy, feely, thing" - seeing is believing. Well after a couple tries, I finally got it right. Customer Service through my "orderS" process was the Best.
I order cabinet knobs on 4/30. They charged my credit card on 5/6. I contacted them on 5/27 regarding the status of my order. They said the items were obsolete and I requested a refund. Followed up 3 times and never received my refund. BEWARE!
We moved into a new construction home one month ago. For the past 3 months I have been looking for the perfect hardware to compliment the Delta Trinsic/Champagne Bronze kitchen faucet that we had ordered. I purchased a different set of hardware from another company and they were far too shiny for my liking. So I ended up returning them. I did more research and stumbled across these European Bar pulls in the Golden Champagne from Amerock, so I pulled the trigger and purchased all that I needed. 36 total and Amerock even had a discount to be used at checkout which saved us even more money. Shipping was faster than expected and the the color match to our Delta Trinsic faucet is so super close. The finish is a beautiful brushed bronze color, not too gold/orange and not too dark either. The only downfall that I would mention is that my husband had to go and purchase longer screws. The ones provided were not long enough to go through the cabinet fronts. This was not a big deal by any stretch. Overall we are beyond thrilled. The quality and the weight of the pulls is very solid. We are building a large built in TV unit and will be purchasing more of these exact pulls to attach onto those cabinet doors as well. LOVE THESE!
Tip for consumers:
Forget shopping other sites. Quality is outstanding, shipping is quick and prices are phenomenal.
Thank you as i'm very satisfied with the product and customer service provided by your company! I highly recommend your company as i was able to find a matching product at best price!
Difficult company to deal with in regards to returns. No communication and they want you to pay for shipping and a 20 percent restocking fee. I have never had someone charge a fee!
Straightforward website ordering process, I got what I asked for, and it arrived on time and in good condition. It was also the lowest price I could find on this particular product.
Very disappointed with customer service, I have to call over and over and no one let me know one of the items was in back order and I still don't have an estimated time to be receive.
Very pleased with our Amerock cabinet knobs and drawer poles. This is the second time I have ordered from them for kitchen renovations. The quality is outstanding and the price is very reasonable!
The site had the parts that we were looking for and were received as scheduled. They match the originals but have slightly different coloring probably since they are 10 years newer
These white marble pulls with champagne trim are beautiful against my dark chocolate painted pantry and ties with my white marble counters. So lovely.
I have a few of the hooks I ordered, and I like them, so I wanted more. I ordered 17 days ago, and I have not received and update or tracking information? Are my hooks coming?
We are so glad we found Amerock products. They are very high quality. And they have great customer service. They accidently sent us the wrong knob, but replaced it quickly.
Love Amerock! They offer top quality products. This is my 3rd order of cabinet hardware (pulls and knobs) and I am very happy with the quality and value.
I ordered 4 parts that totaled roughly $7
FREE shipping AND my quality replacement parts arrived within a week. I would definitely recommend, and will be using again, when needed, in the future.
These are not genuine Amerock magnetic catches. They are serviceable but not quite as firm magnetically as the original Amerock catches nor as well finished. They work.
Great service finding a very old marine hinge, vintage 1986. Employees diligent working to find the match. Good company to work with!
Very nice bin pulls! One can feel and see that they are a quality product. Thank you for an easy checkout process and fast, free shipping!
They were as pictured. My bureau's look great! Just a little lighter in weight compared to my old ones. But besides that was happy.
Products used:
Bureau handles
Am not an expertise on online ordering, but you offer fast, easy and direct instructions to order. Happy with products. Good quality, good price.
Outstanding selection on-line; fast shipping; quality product. The box says I need to add 38 more characters to my review; here they are!
Definitely will be doing more business with them in the future. Product was just as described and arrived in a very timely manner.
40% cheaper than our local store; ordered on a Tuesday & got it on Friday, even with the free standard ground shipping
It's hard to have fast shipping and low prices, so it's all good for me. Sometimes you get a tracking number.
The Amerock Caliber cabinet pulls in Champagne Bronze finish are beautiful! I'm very pleased and impressed with the speed of delivery!
Despite everything going on, I did receive the correct hardware that I ordered in a very timely manner. Thank you!
Great selection of products. I received the products in a timely manner and customer service was very helpful. Thank you!
I was very pleased with my order and delivery, I recommend this company to anyone I'll buy again soon :)
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
