• Shopiosx

Shopiosx

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Overview

Shopiosx has a rating of 3.3 stars from 101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shopiosx most frequently mention customer service, pro max, and local delivery. Shopiosx ranks 7th among Sell Cell Phone sites.

  • Service
    89
  • Value
    83
  • Shipping
    73
  • Returns
    25
  • Quality
    69
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
106
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How would you rate Shopiosx?
Top Positive Review

“Anker Bank Wallet & Ground Shipping (FedEx)”

Dylan R.
7/16/23

While the ground shipping did take around 5 business days to deliver to Littleton, CO, it's important to note that this may vary depending on the location. I did encounter a login issue when trying to track my order on the website. Thankfully, Jessica from customer support was extremely helpful and assisted me in resolving the problem promptly.

Top Critical Review

“Cancels order for no reason, false tracking numbers, takes months to even just ship”

Kenechukwu O.
1/2/24

Worst experience ever! Ordered some stuff a month ago and they were just recently cancelled for no reason and one is still processing. A order was "delivered" to another states on the opposite coast and another order was sent without a tracking number. The customer service never responds to my emails again nether does the number given work.

Reviews (101)

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customer service (38)
Thumbnail of user kjonunkwo
1 review
1 helpful vote
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January 2nd, 2024

Worst experience ever! Ordered some stuff a month ago and they were just recently cancelled for no reason and one is still processing. A order was "delivered" to another states on the opposite coast and another order was sent without a tracking number. The customer service never responds to my emails again nether does the number given work.

Thumbnail of user gabbiew4
1 review
1 helpful vote
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October 9th, 2023
Verified purchase

I know this site seems sketch, and there is a possibility that all the reviews for this website are bought. I decided to give it a try anyway, I ordered an Iphone 13 pro max, even paid for shipping protection, and for priority shipping. The phone never arrived on time so they gave me my priority shipping back to me in credit (Cool) but then it was shipped to a whole different address in a whole different state. I contacted customer service but they're so hard to get into contact with. Yet, even if they do contact you nothing gets resolved. I don't ever recommend buying from this site its all a scam. I hope I can prevent someone else falling for this facade website. 0/5 if i could put it.

Products used:
I never received any products

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Value
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Thumbnail of user villinesv
Villines V. – Shopiosx Rep

Hi Gabbie,
Firstly, I'm sorry to hear that you experienced an issue with your order delivery. I would like to emphasize that we are a reputable online reseller and buyer company based in California. We pride ourselves on our commitment to transparency and reliability, and we would never attempt to mislead or misinform our customers.

Based on our records, the address we have on file for you is 13610 Lemoli Avenue, apt B Hawthorne, California 90250, United States. According to our shipping provider, UPS, your order was successfully delivered to this address. We also have a packing slip on file that clearly indicates this delivery address.

However, we understand that issues can occasionally arise, and we want to rectify this situation for you. It doesn't currently show that you have any active support tickets, so we kindly ask you to please reach out to our team by email, live chat, or phone. Request to speak with an operator, and our dedicated team will be more than happy to assist you and arrange for a re-delivery.

Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your satisfaction as our customer, and we are committed to resolving this matter promptly and to your satisfaction.

Thank you!

Best regards,
The ShopiOSx Team

Thumbnail of user jarita5204
1 review
1 helpful vote
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July 16th, 2023
Verified purchase

While the ground shipping did take around 5 business days to deliver to Littleton, CO, it's important to note that this may vary depending on the location. I did encounter a login issue when trying to track my order on the website. Thankfully, Jessica from customer support was extremely helpful and assisted me in resolving the problem promptly.

Products used:
Anker 737 Power Bank

Service
Value
Shipping
Quality
Thumbnail of user vincenten
1 review
10 helpful votes
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January 31st, 2022
Verified purchase

They need to improve on staff response times and possibly hire some more staff. I understand that their a small business however since it has expanded they should work on expanding the team. There's TONS of people in Sacramento who would love to work for this company.

Tip for consumers:
Contact the customer service team during the day
Pay for expedited delivery

Thumbnail of user myaorellana99
1 review
5 helpful votes
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May 26th, 2023
Verified purchase

I was hesitant about ordering my iPhone XR from this company due to a few bad reviews. I decided to take a chance and so glad I did! The iphone XR arrived in perfect condition with only a few minor scratches and the shipping was free! Plus, their customer service team is based in Menlo Park, so my inquiries were answered quickly. Overall, it was an amazing experience and would highly recommend them!

Products used:
iPhone XR

Service
Value
Shipping
Returns
Quality
Thumbnail of user natonorr479
1 review
1 helpful vote
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July 13th, 2023

The shipping was fast, it arrived 2 days after placing the order. The price was incredibly cheap for the phone at $25 before tax. When I received the iPhone XR, I was relieved to find that it powered on without any issues and there were no cracks on the screen. But there was a small crack on the back of the device. & the battery is only 82%

Products used:
iPhone XR 256GB white

Service
Value
Shipping
Quality
Thumbnail of user manolott590
1 review
1 helpful vote
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June 24th, 2023

I brought an iPhone 11 from shopiOSx around Christmas. After a few months of use, my phone is still working perfectly fine and has a 100% battery health. I paid an extra $20 for shipping through USPS, the phone arrived within a week. The clear case that was sent with it did get dirty, but everything else was in great condition.

Products used:
iPhone 11

Service
Value
Shipping
Quality
Thumbnail of user wilcoxleslie56
1 review
2 helpful votes
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July 3rd, 2023

I purchased an iPhone 13 Pro Max wholesale order from Shopiosx on 5/28, it shipped on 6/16. The phones arrived in pristine condition, with no signs of prior use and a battery health of 100%. The brightness was set to the default level, ensuring a perfect viewing experience right out of the box. Although the shipping cost me an extra $100 for delivery to Albuquerque, it was definitely worth it. Not only did my package arrive quickly and securely, but my customers have yet to complain about anything.

Products used:
20x iPhone 13 Pro Max graphite

Service
Value
Shipping
Quality
Thumbnail of user charlottew384
1 review
4 helpful votes
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June 2nd, 2022
Verified purchase

I heard about Shopiosx through a friend and now it's my go-to store! Delivery times are fast, they're legitimate and have an e-commerce site that I can log into, they offer loyalty rewards that come in handy when you need them, and the customer service is amazing. I'll never buy from anywhere else again!
I had got same day local delivery in Arizona and the delivery Driver was so nice.

Tip for consumers:
Their shipping rates are real time so they may be expensive sometimes.

Products used:
PlayStation 5

Service
Value
Shipping
Returns
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Thumbnail of user akehurstmichael057
1 review
2 helpful votes
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June 26th, 2023

My iPhone 14 pro max arrived much earlier than expected and was in brand new condition, not refurbished as I had feared. The speedy delivery of my phone, within a week of ordering it, was absolutely amazing. I am so grateful for the fast and reliable service that shopiosx provided me with.

Products used:
Deep purple iPhone 14 Pro max 512GB

Service
Value
Shipping
Quality
Thumbnail of user jazlynnn1
1 review
5 helpful votes
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January 27th, 2023

I ordered a new iPhone 14 plus from them and it arrived factory unlocked, but the wrong color. However, their customer service was incredibly helpful and accommodating - they immediately sent me out the right color without any additional charges. The delivery was also lightning fast and I paid securely through PayPal. Highly recommend this store!

Tip for consumers:
Exchange process is easy

Products used:
iPhone 14 Plus

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimklein521
1 review
2 helpful votes
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May 26th, 2023

I placed an order for two Google Pixel 7 phones from Shopiosx and had them shipped overnight. I was a bit worried about the hefty shipping price after reading some of the reviews, but it turned out to be worth it The phones arrived new and in perfect condition. I'm very pleased with my experience with Shopiosx - they are reliable and prompt!

Tip for consumers:
Worked great and connected to carrier

Products used:
Google Pixel 7

Service
Value
Shipping
Quality
Thumbnail of user gstewart58956
1 review
4 helpful votes
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July 2nd, 2023

My Google pixel 6 has free shipping. I bought it back in April, and so far, I have not encountered any issues whatsoever. The phone was listed as lightly used, but it looked brand new to me. What's more, I managed to snag this amazing device on sale for just $75. The value for money is incredible. I highly recommend the Google Pixel 6 from ShopiOSx to anyone in need of a reliable and affordable smartphone.

Products used:
Google Pixel 6

Service
Value
Shipping
Quality
Thumbnail of user santaarkttit5
1 review
0 helpful votes
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July 12th, 2023

My iPhone 13 Pro Max arrived at 8 p.m. from their Calabasas store with local same day delivery after I added$ 20 to the delivery fee. Didn't come with a SIM card, iPhone was device was brand-new, factory unlocked, and had a free case.

Tip for consumers:
Phones don’t come with a sim card

Products used:
iPhone 13 Pro Max

Service
Value
Quality
Thumbnail of user taral383
1 review
2 helpful votes
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February 1st, 2023
Verified purchase

I don't even have a Sitejabber account, but I had to come on here to write about the wonderful customer service and products we received over the holiday. I ordered a Nintendo switch lite with local same day delivery from Shopiosx and it arrived within 2 hours. My sons loves the device. The graphics are amazing and it was very affordable. Even though the color we originally purchased was out (Yellow) we're still happy with the blue replacement that was sent to us. Customer service was also very friendly and assisted me with placing an order since I was a first time customer. This is a steal for it to only be $19.99. Highly recommend this store if you have tech needs and you're looking to save money. The console I purchased from Shopiosx was cheaper then the one I was looking at on target and Amazon. They can't put the thing down!

Tip for consumers:
Pay for local same day delivery or overnight shipping

Products used:
Nintendo Switch Lite

Service
Value
Shipping
Quality
Thumbnail of user preemeem5923
1 review
1 helpful vote
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September 13th, 2023

So, I ordered an iPhone 11 from ShopiOSx and they shipped it in just 2 days! It got delivered straight to my store and the support team was super cool. English ain't my first language, but they translated everything for me and helped me out. I gotta say, I definitely recommend this store for anyone looking to cop some tech gear.

Tip for consumers:
iPhone had 86% battery

Products used:
Customer service is helpful

Service
Value
Shipping
Quality
Thumbnail of user plantyrbayless5
1 review
1 helpful vote
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September 20th, 2023
Verified purchase

I can say with confidence that ShopiOSx offers exceptional customer service after purchasing an iPhone there. The staff answered all of my questions and made sure I had a good experience. They were knowledgeable and helpful. I received a brand-new, flawless, and exactly as-promised iPhone. Anyone looking for excellent customer service and a top-notch product should check out ShopiOSx, in my opinion.

Tip for consumers:
Paid $289 total with shipping and taxes

Products used:
iPhone 13 pro

Service
Value
Shipping
Quality
Thumbnail of user nazariarhwdaon5
1 review
1 helpful vote
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July 18th, 2023

I placed an order with ShopiOSx on 7/15/2023 and received my phone on 7/16/2023 through local delivery. Initially, everything seemed fine as the iPhone had no visible damage and powered on without any issues. My carrier confirmed that it was eligible to be connected. However, upon checking the settings, I noticed a warning stating "unknown part." Concerned about this, I reached out to Apple for assistance and they advised me to contact ShopiOSx. Now, I'm eagerly waiting for their tech support team to respond via email. While Jessica's help was satisfactory, I can only give this experience 4 stars because of the unresolved issue with the unknown part warning on my iPhone. When ShopiOSx tech support resolves this issue I'll be updating my review.

Tip for consumers:
Apple (the manufacturer) is asking me to contact ShopiOSx. I’ll update my review ASAP once they’re tech team has responded and resolved my issue.

Products used:
iPhone 13 Pro Max Gold

Service
Value
Shipping
Quality
Thumbnail of user manteekulo5494
1 review
0 helpful votes
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October 10th, 2023

My iPhone 15 got delivered yesterday with USPS I'm so happy! I ordered the pink color Shopiosx site said it was going to take 21 business days to ship but it shipped on Friday with overnight. Legit! Real! They have authentic iPhone 15. I posted a photo with my review I'm so thankful for these people I recommend this store if you need a new iPhone or anything Shopiosx is the best

Tip for consumers:
They have legit iPhone 15s!!!

Products used:
iPhone 15 Pink color 256GB

Service
Value
Shipping
Quality
Thumbnail of user drewwelc7004h
1 review
7 helpful votes
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April 29th, 2023

I was a bit worried about buying drones from shopiosx after seeing some negative reviews but I decided to take a chance and, thankfully, it paid off! The drones came in perfect condition and the extra fly more kit was surprisingly cheap. Shipping was also very fast and efficient. Overall, I'm very satisfied with my purchase and highly recommend shopiosx. Additionally, the lack of east coast locations made it difficult for me to find a suitable option for delivery. Despite this, the website was easy to use and navigating through it was a breeze. However, I found customer service response time to be a bit slow.

Tip for consumers:
Surprised they’re not a scam

Service
Value
Shipping
Thumbnail of user mehgannhendrickson5
1 review
4 helpful votes
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May 9th, 2023

I sold two of my old Samsung Galaxy S21 phones to Shopiosx I can only give 3 stars they're not near me and the whole process was a breeze. The payout came through the next day via PayPal and the total was $775. What really impressed me was their helpful live chat, which answered all of my questions in no time at all. Great experience overall!

Service
Value
Shipping
Returns
Thumbnail of user hunjay421
1 review
3 helpful votes
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May 9th, 2023

Had a bad experience with Shopiosx. I purchased an item from their Menlo Park location and was charged an extra $15 for pickup fees. On top of that, I had to drive for an hour to get the item. The customer service staff seemed overwhelmed and unable to help me. This definitely needs to be improved upon in order for customers to have a better experience with Shopiosx.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hagsds5934
1 review
0 helpful votes
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August 9th, 2023

Although I'm unsure if the damage occurred during shipping or not, I am confident that ShopiOSx will address this issue efficiently. The screen powers on without any problems, but the glass damage is a bit too much for my liking. Rest assured, I will update my review once I receive my exchanged iPad Air 5. Based on their customer service so far, I trust that ShopiOSx will provide a satisfactory resolution to this matter.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joeybrunson67
1 review
1 helpful vote
  • Send Message
May 16th, 2023
Verified purchase

I recently sold my iPhone XR 128GB unlocked to Shopiosx.com and the process was quite slow, however they made up for it by giving me an extra $175 and a store credit for the wait. It was still a great experience overall, and I am happy that they were willing to compensate me for the delay.

Tip for consumers:
Inspection process is slow

Products used:
Seller Program

Service
Value
Shipping
Returns
Thumbnail of user yakuza69003
1 review
0 helpful votes
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July 27th, 2023

I ordered a Google Pixel 7 in obsidian color with 128GB storage from ShopiOSx. The delivery arrived on time via UPS, but to my disappointment, the box had a massive gash. I had to reach out to their customer support for assistance. Although I appreciate their effort in resolving the issue by offering me a $100 gift card for the damaged packaging, I can only give them three stars as the overall experience was marred by this mishap. On a positive note, I must mention that there was no damage whatsoever to the Google Pixel phone itself.

Products used:
Google Pixel 7 Obsidian Color 128GB

Service
Value
Shipping
Quality

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From the business

We are a 5-year old wholesale resale electronics business based in Silicon Valley. Dedicated to bringing you top tier quality, value and assurance.

Business History

We originated in 2017, started by Jessica & Adam Villines — ShopiOSx originally started as a campus based business and since then have expanded to over 20 locations in the U.S.

Company Representative

Thumbnail of user villinesv
Villines V.
Jessica & Adam Villines
Since our inception, we have grown to a public corporate business with over 5+ locations. Jessica and Adam have been working closely with intertech ltd. for over a year and they have provided us with nothing but the best service. Our owner, Jessica, has a degree in computer science and 10+ years of sales experience. Adam is an excellent leader and has helped our company grow exponentially over the past few years.

How do I know I can trust these reviews about Shopiosx?

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