• Shopiosx

Shopiosx

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Overview

Shopiosx has a rating of 3.3 stars from 101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shopiosx most frequently mention customer service, pro max, and local delivery. Shopiosx ranks 8th among Sell Cell Phone sites.

  • Service
    89
  • Value
    83
  • Shipping
    73
  • Returns
    25
  • Quality
    69
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
106
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How would you rate Shopiosx?
Top Positive Review

“Anker Bank Wallet & Ground Shipping (FedEx)”

Dylan R.
7/16/23

While the ground shipping did take around 5 business days to deliver to Littleton, CO, it's important to note that this may vary depending on the location. I did encounter a login issue when trying to track my order on the website. Thankfully, Jessica from customer support was extremely helpful and assisted me in resolving the problem promptly.

Top Critical Review

“Cancels order for no reason, false tracking numbers, takes months to even just ship”

Kenechukwu O.
1/2/24

Worst experience ever! Ordered some stuff a month ago and they were just recently cancelled for no reason and one is still processing. A order was "delivered" to another states on the opposite coast and another order was sent without a tracking number. The customer service never responds to my emails again nether does the number given work.

Reviews (101)

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customer service (38)
Thumbnail of user kyivismyhome
Tennessee
1 review
1 helpful vote
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July 8th, 2023
Verified purchase

Phone support is limited, but I haven't encountered any issues with the Nintendo Switch so far. The console was safely packaged inside a case and a ShopiOSx bag when it arrived. My kids have been enjoying the Nintendo Switch since we received it and everything has been working flawlessly.

Products used:
Nintendo switch Lite Black

Thumbnail of user gamingpca
Illinois
1 review
6 helpful votes
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April 7th, 2023

I ordered an Apple 2022 bundle from this company on 3/17/2023 and it was delivered by UPS, i was disappointed to find out that they don't have any locations near me. On top of that, their prices are a bit higher than their competitors and the shipping charges I had to pay were outrageous. What's worse is that there's no app to get a response from them on the phone and it can take long times for them to answer your queries. Overall, I feel like Shopiosx needs to make some improvements if they want to compete with bigger stores and online marketplaces like Amazon, Mercari and eBay. This store has the potential to be a lot greater then it is now…

Thumbnail of user saneensadisowoer
Washington
1 review
7 helpful votes
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April 1st, 2023

I recently tried to log into Shopiosx.com and had a lot of trouble. My login link sent to my email expired and I was unable to get help logging in. I reached out to customer service multiple times but was unable to get anyone on the phone during the week. This left me feeling frustrated and helpless, they are on the west coast and have no locations near me.

Tip for consumers:
Want to change the email on my account

Products used:
Online login portal

Service
Value
Thumbnail of user sheilan200
Oregon
1 review
0 helpful votes
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July 30th, 2023

I sent them monies for an item it was to have free shipping I was contacted by their shipping Department supervisor, by email. She said if they didn't hear back from me By the following day, they would go ahead and just ship it out. It would just take a little bit longer because it would be regular registered mail I guess and I never received it. I've called him tons of times. I've emailed them several times I've gotten on their website to talk to there to help her message computer thing never got to speak to anybody emailed several times back to the person that had emailed me and I've left several phone messages and I've had no response and it's been about seven months and for the first three months I was on it like a lot and I still haven't gotten a response and I haven't gotten my money back.

Thumbnail of user kristinav93
Illinois
1 review
3 helpful votes
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January 31st, 2023

Shopping with Shopiosx was an absolute pleasure. The customer service was responsive and helpful, and our orders (a Nintendo Switch and iPhones) arrived within an hour! What's more, the products were brand new, just as promised. Me and my boyfriend absolutely love this store they're much cheaper then Amazon renewed and they actually resell everything brand new.

Tip for consumers:
Use PayPal to checkout

Products used:
Nintendo switch OLED Pokémon scarlet and iPhone 13 Pro Max & iPhone 13 Mini

Service
Value
Shipping
Quality
Thumbnail of user hagsds5934
Illinois
1 review
0 helpful votes
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August 9th, 2023

Although I'm unsure if the damage occurred during shipping or not, I am confident that ShopiOSx will address this issue efficiently. The screen powers on without any problems, but the glass damage is a bit too much for my liking. Rest assured, I will update my review once I receive my exchanged iPad Air 5. Based on their customer service so far, I trust that ShopiOSx will provide a satisfactory resolution to this matter.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dhudson58999
Illinois
1 review
0 helpful votes
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July 24th, 2023

I recently purchased an iPhone X from ShopiOSx during their sale and, while the processing times were a bit slow, they actually are a legitimate seller. At first I was a bit apprehensive due to some negative reviews I came across, but my experience turned out to be positive. It took around 3 weeks for the phone to arrive after placing the order on July 4th using the JUL423 code at checkout. I have received my iPhone X three days ago and so far, everything is working perfectly fine. If any issues arise in the future, I will update my review accordingly.

Products used:
iPhone X 64 Gigs

Service
Value
Shipping
Quality
Thumbnail of user jamesb6713
North Carolina
2 reviews
0 helpful votes
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April 17th, 2023
Verified purchase

Shopiosx is a scam. I purchased an oculus and it was supposed to be delivered with next day shipping and it never came. It is never going to come and that's pretty clear, I can't get in contact with anyone from the support team and I can't get a refund, I'm going to leave bad reviews on every website I can. This has been a horrible experience.

Products used:
Never received anything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joeybrunson67
Washington
1 review
1 helpful vote
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May 16th, 2023
Verified purchase

I recently sold my iPhone XR 128GB unlocked to Shopiosx.com and the process was quite slow, however they made up for it by giving me an extra $175 and a store credit for the wait. It was still a great experience overall, and I am happy that they were willing to compensate me for the delay.

Tip for consumers:
Inspection process is slow

Products used:
Seller Program

Service
Value
Shipping
Returns
Thumbnail of user parrishbrown199
Washington
1 review
5 helpful votes
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April 5th, 2023

I was really hesitant to purchase iPhones from shopiosx at first, since I found them on Offer Up. But to my surprise, the entire process went very smoothly and the shipping was incredibly fast. Not only that, but they offered me a 40% discount at checkout! The phones looked and worked just like they said they would, so I'm very happy with my purchase. Shopiosx is legit and definitely not a scam!

Products used:
iPhone 14 Pro Max 1TB iPhone 13 Pro Max 128GB iPhone 13 Pro Max 512GB

Service
Value
Shipping
Quality
Thumbnail of user yakuza69003
Illinois
1 review
0 helpful votes
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July 27th, 2023

I ordered a Google Pixel 7 in obsidian color with 128GB storage from ShopiOSx. The delivery arrived on time via UPS, but to my disappointment, the box had a massive gash. I had to reach out to their customer support for assistance. Although I appreciate their effort in resolving the issue by offering me a $100 gift card for the damaged packaging, I can only give them three stars as the overall experience was marred by this mishap. On a positive note, I must mention that there was no damage whatsoever to the Google Pixel phone itself.

Products used:
Google Pixel 7 Obsidian Color 128GB

Service
Value
Shipping
Quality
Thumbnail of user darrylcobb427
Indiana
1 review
2 helpful votes
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June 1st, 2023

I visited the store & They had a line going out the door in Miami shopiosx and while I was quite impressed with their selection, I was disappointed with the customer service. The staff was not as knowledgeable as I would have liked and when I asked for an alpine green iPhone, they gave me a gold one instead. It wasn't a scam, but it was certainly an inconvenience.

Tip for consumers:
Miami store is crowded and understaffed

Service
Value
Quality
Thumbnail of user fredrickurbaez
Washington
1 review
2 helpful votes
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May 14th, 2023

I ordered three iPhones from shopiosx on 5/9 and was delivered next day (shipping is expensive). The order was shipped out the next day, and the iPhone XR I ordered came in an open box for only $35. The phone itself had some cracks as it is a used phone, but still worked okay. Even though it isn't suited to gaming, it was a great deal overall.
I've found the app experience to be laggy and slow. I ended up having to jailbreak both of the phones in order to make them perform better, but even then, some lag persists. Initially, Kelly at Shopiosx helped me with the purchase but could not have predicted it isn't able to run games well.

Service
Value
Shipping
Quality
Thumbnail of user watsonfamily2034
Illinois
1 review
2 helpful votes
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July 6th, 2023

I placed an order on July 4th with local delivery to Toluca Lake, and I was really worried about receiving it on the same day due to the holiday. Jessica from ShopiOSx reassured me that it would arrive before 8PM. They sent me a tracking map & when the driver arrived they went all the way up to my 10th-floor apartment to deliver it directly to my door instead of just leaving it in the lobby. The driver was incredibly nice, and I tipped him for the effort (the elevator is broken in my building). The iPhone itself works perfectly and is factory unlocked. Local delivery cost me $20 extra from my order which was already $400 with tax

Tip for consumers:
Local delivery is $20 extra for LA/LA county

Products used:
iPhone 12

Service
Value
Quality
Thumbnail of user bradleyg218
Illinois
1 review
9 helpful votes
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March 18th, 2023

After visiting Shopiosx.com in Chula Vista, I was extremely disappointed with their parking situation. There were not enough spaces for the amount of customers they had, and the trade-in policy was very limited. I also felt like William couldn't provide us with enough assistance and it was very overwhelming. Definitely not recommended if you're looking for a smooth shopping experience!

Tip for consumers:
Parking is horrible at their Chula Vista location

Products used:
Samsung Galaxy S22

Service
Value
Quality
Thumbnail of user ericharrisp590
Washington
1 review
1 helpful vote
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May 18th, 2023

I ordered an Oculus Quest 2 and it arrived brand new, exactly as described. The delivery driver was so nice to bring the package all the way up to my flat on the 50th floor, especially as I'm disabled and old and couldn't come down. Although shipping costs were high, it was worth it for such quality service

Service
Value
Returns
Quality
Thumbnail of user hazelb142
Washington
1 review
5 helpful votes
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April 5th, 2023

I recently had an issue with my seller login on ShopiOSx and I was really impressed with the customer service. Jessica was patient and really went out of her way to help troubleshoot the issue, however it still wasn't resolved. I would really appreciate it if someone from the company could contact me and help me resolve this issue as soon as possible

Tip for consumers:
Please contact me asap by email or phone someone from shopiosx

Products used:
I can’t use my seller account

Service
Thumbnail of user journeeanderson55
Indiana
1 review
1 helpful vote
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July 18th, 2023

I used the buyback program at ShopiOSx to sell my Samsung S21 and I had some concerns about receiving payment. After contacting them, they informed me that the inspection process would take approximately 7 days, followed by another 7 days for payment processing. I received the payment on PayPal yesterday currently, their only payout option is PayPal. ShopiOSx inspection team deducted $40 due to some cracks on the phone I sold.

Products used:
Buyback program seller Samsung s21

Service
Value
Returns
Thumbnail of user kyatsyoonfet4699
Indiana
1 review
0 helpful votes
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July 25th, 2023

The driver was incredibly kind and even followed my specific delivery instructions in Spanish, which was a nice touch. I was impressed by the efficiency of the delivery as well - my iPad Air 5, still in its Apple box, arrived in just 30 minutes from Hyde Park Chicago to my new city Chicago. Although I had to contact my carrier for the setup process, the overall experience with ShopiOSx's local delivery service was fantastic.

Products used:
iPad Air 5

Service
Value
Shipping
Quality
Thumbnail of user earlflaherty52
Washington
1 review
3 helpful votes
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June 19th, 2023

Their customer service was top-notch and the delivery of my iPad was on time and with no damage. I'm so pleased with their services that I don't even need to leave a review on any of the review sites - ShopiOSx is one of the best stores I've ever shopped at and I would highly recommend them to anyone!

Tip for consumers:
Jordan F. Helped me through live chat

Products used:
iPad 10th Generation Pink 256GB

Service
Value
Shipping
Quality
Thumbnail of user yajahiraz
Nevada
1 review
3 helpful votes
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July 5th, 2023
Verified purchase

I cant even get my order because it's just sitting somewhere for days, fedex hasn't even picked it up. Customer service barely replies, this company needs to do better

Products used:
Haven’t received

Service
Shipping
Thumbnail of user jaroslabak
Illinois
1 review
4 helpful votes
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May 10th, 2023

I went to the Shopiosx Chula Vista store to pick up an iPhone XR, I was almost towed due to their confusing parking situation. I contacted corporate at Menlo Park, they were very understanding and gave me a $75 gift card to compensate for the inconvenience. But for the price and service fees…they need to figure out a better way to inform their customers about the parking situation. All in all, I'm happy with my purchase as I got an iPhone XR for only $40!

Tip for consumers:
Parking is iffy at the Chula Vista location

Service
Value
Quality
Thumbnail of user benreynolds55690
Michigan
1 review
0 helpful votes
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July 19th, 2023

Even though I have bad credit, I was surprised to learn that ShopiOSx payment plans are not credit-based. I spoke to an agent through live chat and they let me know I wouldn't need to provide any sensitive info for my order. This meant that I didn't have to provide any Social Security Number or ID. All I had to do was place my order and pay a mere $30 as a down payment. The process was incredibly smooth, and they quickly shipped the iPhone to me through DHL. Took 4 days to receive it. Few scuffs on the box but wasn't any damage to the phone. I found no iCloud locks or any signs of damage, allowing me to sign in & begin using my new iPhone with my carrier and icloud.

Products used:
iPhone 12 Pro

Service
Value
Shipping
Quality
Thumbnail of user dales695
Indiana
1 review
6 helpful votes
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April 27th, 2023

I sold my iPhone 13 Pro Max through Shopiosx and mistakenly gave them the wrong PayPal address. I was frantic about not getting my $800, but the billing manager at Shopiosx went above and beyond to make sure I received my payment. The customer service from Shopiosx has been exemplary and I highly recommend them for selling phones!

Products used:
Sold my iphone 13 pro max 256GB for $800 tbrough them

Service
Value
Shipping
Thumbnail of user villinesv
Villines V. – Shopiosx Rep

Hi Dale,

We were so happy we were able to resolve this issue with your PayPal payment for your sold phone. We appreciate your business!

Thank you

Thumbnail of user georginof5800
Illinois
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Feels great to support a Jewish owned deliver service & shipping was fast and prompt. Oculus quest 2 works great a few scuffs on the box but no damage to the headset. There's no motion sickness from the headset like I saw on the reviews on the site on ShopiOSx.com

Tip for consumers:
They’re Jewish owned

Products used:
Oculus quest 2

Service
Value
Shipping
Quality

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From the business

We are a 5-year old wholesale resale electronics business based in Silicon Valley. Dedicated to bringing you top tier quality, value and assurance.

Business History

We originated in 2017, started by Jessica & Adam Villines — ShopiOSx originally started as a campus based business and since then have expanded to over 20 locations in the U.S.

Company Representative

Thumbnail of user villinesv
Villines V.
Jessica & Adam Villines
Since our inception, we have grown to a public corporate business with over 5+ locations. Jessica and Adam have been working closely with intertech ltd. for over a year and they have provided us with nothing but the best service. Our owner, Jessica, has a degree in computer science and 10+ years of sales experience. Adam is an excellent leader and has helped our company grow exponentially over the past few years.

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