Shopiosx has a rating of 3.3 stars from 101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shopiosx most frequently mention customer service, pro max, and local delivery. Shopiosx ranks 8th among Sell Cell Phone sites.
While the ground shipping did take around 5 business days to deliver to Littleton, CO, it's important to note that this may vary depending on the location. I did encounter a login issue when trying to track my order on the website. Thankfully, Jessica from customer support was extremely helpful and assisted me in resolving the problem promptly.
Worst experience ever! Ordered some stuff a month ago and they were just recently cancelled for no reason and one is still processing. A order was "delivered" to another states on the opposite coast and another order was sent without a tracking number. The customer service never responds to my emails again nether does the number given work.
Phone support is limited, but I haven't encountered any issues with the Nintendo Switch so far. The console was safely packaged inside a case and a ShopiOSx bag when it arrived. My kids have been enjoying the Nintendo Switch since we received it and everything has been working flawlessly.
Products used:
Nintendo switch Lite Black
I ordered an Apple 2022 bundle from this company on 3/17/2023 and it was delivered by UPS, i was disappointed to find out that they don't have any locations near me. On top of that, their prices are a bit higher than their competitors and the shipping charges I had to pay were outrageous. What's worse is that there's no app to get a response from them on the phone and it can take long times for them to answer your queries. Overall, I feel like Shopiosx needs to make some improvements if they want to compete with bigger stores and online marketplaces like Amazon, Mercari and eBay. This store has the potential to be a lot greater then it is now…
I recently tried to log into Shopiosx.com and had a lot of trouble. My login link sent to my email expired and I was unable to get help logging in. I reached out to customer service multiple times but was unable to get anyone on the phone during the week. This left me feeling frustrated and helpless, they are on the west coast and have no locations near me.
Tip for consumers:
Want to change the email on my account
Products used:
Online login portal
I sent them monies for an item it was to have free shipping I was contacted by their shipping Department supervisor, by email. She said if they didn't hear back from me By the following day, they would go ahead and just ship it out. It would just take a little bit longer because it would be regular registered mail I guess and I never received it. I've called him tons of times. I've emailed them several times I've gotten on their website to talk to there to help her message computer thing never got to speak to anybody emailed several times back to the person that had emailed me and I've left several phone messages and I've had no response and it's been about seven months and for the first three months I was on it like a lot and I still haven't gotten a response and I haven't gotten my money back.
Shopping with Shopiosx was an absolute pleasure. The customer service was responsive and helpful, and our orders (a Nintendo Switch and iPhones) arrived within an hour! What's more, the products were brand new, just as promised. Me and my boyfriend absolutely love this store they're much cheaper then Amazon renewed and they actually resell everything brand new.
Tip for consumers:
Use PayPal to checkout
Products used:
Nintendo switch OLED Pokémon scarlet and iPhone 13 Pro Max & iPhone 13 Mini
Although I'm unsure if the damage occurred during shipping or not, I am confident that ShopiOSx will address this issue efficiently. The screen powers on without any problems, but the glass damage is a bit too much for my liking. Rest assured, I will update my review once I receive my exchanged iPad Air 5. Based on their customer service so far, I trust that ShopiOSx will provide a satisfactory resolution to this matter.
I recently purchased an iPhone X from ShopiOSx during their sale and, while the processing times were a bit slow, they actually are a legitimate seller. At first I was a bit apprehensive due to some negative reviews I came across, but my experience turned out to be positive. It took around 3 weeks for the phone to arrive after placing the order on July 4th using the JUL423 code at checkout. I have received my iPhone X three days ago and so far, everything is working perfectly fine. If any issues arise in the future, I will update my review accordingly.
Products used:
iPhone X 64 Gigs
Shopiosx is a scam. I purchased an oculus and it was supposed to be delivered with next day shipping and it never came. It is never going to come and that's pretty clear, I can't get in contact with anyone from the support team and I can't get a refund, I'm going to leave bad reviews on every website I can. This has been a horrible experience.
Products used:
Never received anything.
I recently sold my iPhone XR 128GB unlocked to Shopiosx.com and the process was quite slow, however they made up for it by giving me an extra $175 and a store credit for the wait. It was still a great experience overall, and I am happy that they were willing to compensate me for the delay.
Tip for consumers:
Inspection process is slow
Products used:
Seller Program
I was really hesitant to purchase iPhones from shopiosx at first, since I found them on Offer Up. But to my surprise, the entire process went very smoothly and the shipping was incredibly fast. Not only that, but they offered me a 40% discount at checkout! The phones looked and worked just like they said they would, so I'm very happy with my purchase. Shopiosx is legit and definitely not a scam!
Products used:
iPhone 14 Pro Max 1TB iPhone 13 Pro Max 128GB iPhone 13 Pro Max 512GB
I ordered a Google Pixel 7 in obsidian color with 128GB storage from ShopiOSx. The delivery arrived on time via UPS, but to my disappointment, the box had a massive gash. I had to reach out to their customer support for assistance. Although I appreciate their effort in resolving the issue by offering me a $100 gift card for the damaged packaging, I can only give them three stars as the overall experience was marred by this mishap. On a positive note, I must mention that there was no damage whatsoever to the Google Pixel phone itself.
Products used:
Google Pixel 7 Obsidian Color 128GB
I visited the store & They had a line going out the door in Miami shopiosx and while I was quite impressed with their selection, I was disappointed with the customer service. The staff was not as knowledgeable as I would have liked and when I asked for an alpine green iPhone, they gave me a gold one instead. It wasn't a scam, but it was certainly an inconvenience.
Tip for consumers:
Miami store is crowded and understaffed
I ordered three iPhones from shopiosx on 5/9 and was delivered next day (shipping is expensive). The order was shipped out the next day, and the iPhone XR I ordered came in an open box for only $35. The phone itself had some cracks as it is a used phone, but still worked okay. Even though it isn't suited to gaming, it was a great deal overall.
I've found the app experience to be laggy and slow. I ended up having to jailbreak both of the phones in order to make them perform better, but even then, some lag persists. Initially, Kelly at Shopiosx helped me with the purchase but could not have predicted it isn't able to run games well.
I placed an order on July 4th with local delivery to Toluca Lake, and I was really worried about receiving it on the same day due to the holiday. Jessica from ShopiOSx reassured me that it would arrive before 8PM. They sent me a tracking map & when the driver arrived they went all the way up to my 10th-floor apartment to deliver it directly to my door instead of just leaving it in the lobby. The driver was incredibly nice, and I tipped him for the effort (the elevator is broken in my building). The iPhone itself works perfectly and is factory unlocked. Local delivery cost me $20 extra from my order which was already $400 with tax
Tip for consumers:
Local delivery is $20 extra for LA/LA county
Products used:
iPhone 12
After visiting Shopiosx.com in Chula Vista, I was extremely disappointed with their parking situation. There were not enough spaces for the amount of customers they had, and the trade-in policy was very limited. I also felt like William couldn't provide us with enough assistance and it was very overwhelming. Definitely not recommended if you're looking for a smooth shopping experience!
Tip for consumers:
Parking is horrible at their Chula Vista location
Products used:
Samsung Galaxy S22
I ordered an Oculus Quest 2 and it arrived brand new, exactly as described. The delivery driver was so nice to bring the package all the way up to my flat on the 50th floor, especially as I'm disabled and old and couldn't come down. Although shipping costs were high, it was worth it for such quality service
I recently had an issue with my seller login on ShopiOSx and I was really impressed with the customer service. Jessica was patient and really went out of her way to help troubleshoot the issue, however it still wasn't resolved. I would really appreciate it if someone from the company could contact me and help me resolve this issue as soon as possible
Tip for consumers:
Please contact me asap by email or phone someone from shopiosx
Products used:
I can’t use my seller account
I used the buyback program at ShopiOSx to sell my Samsung S21 and I had some concerns about receiving payment. After contacting them, they informed me that the inspection process would take approximately 7 days, followed by another 7 days for payment processing. I received the payment on PayPal yesterday currently, their only payout option is PayPal. ShopiOSx inspection team deducted $40 due to some cracks on the phone I sold.
Products used:
Buyback program seller Samsung s21
The driver was incredibly kind and even followed my specific delivery instructions in Spanish, which was a nice touch. I was impressed by the efficiency of the delivery as well - my iPad Air 5, still in its Apple box, arrived in just 30 minutes from Hyde Park Chicago to my new city Chicago. Although I had to contact my carrier for the setup process, the overall experience with ShopiOSx's local delivery service was fantastic.
Products used:
iPad Air 5
Their customer service was top-notch and the delivery of my iPad was on time and with no damage. I'm so pleased with their services that I don't even need to leave a review on any of the review sites - ShopiOSx is one of the best stores I've ever shopped at and I would highly recommend them to anyone!
Tip for consumers:
Jordan F. Helped me through live chat
Products used:
iPad 10th Generation Pink 256GB
I cant even get my order because it's just sitting somewhere for days, fedex hasn't even picked it up. Customer service barely replies, this company needs to do better
Products used:
Haven’t received
I went to the Shopiosx Chula Vista store to pick up an iPhone XR, I was almost towed due to their confusing parking situation. I contacted corporate at Menlo Park, they were very understanding and gave me a $75 gift card to compensate for the inconvenience. But for the price and service fees…they need to figure out a better way to inform their customers about the parking situation. All in all, I'm happy with my purchase as I got an iPhone XR for only $40!
Tip for consumers:
Parking is iffy at the Chula Vista location
Even though I have bad credit, I was surprised to learn that ShopiOSx payment plans are not credit-based. I spoke to an agent through live chat and they let me know I wouldn't need to provide any sensitive info for my order. This meant that I didn't have to provide any Social Security Number or ID. All I had to do was place my order and pay a mere $30 as a down payment. The process was incredibly smooth, and they quickly shipped the iPhone to me through DHL. Took 4 days to receive it. Few scuffs on the box but wasn't any damage to the phone. I found no iCloud locks or any signs of damage, allowing me to sign in & begin using my new iPhone with my carrier and icloud.
Products used:
iPhone 12 Pro
I sold my iPhone 13 Pro Max through Shopiosx and mistakenly gave them the wrong PayPal address. I was frantic about not getting my $800, but the billing manager at Shopiosx went above and beyond to make sure I received my payment. The customer service from Shopiosx has been exemplary and I highly recommend them for selling phones!
Products used:
Sold my iphone 13 pro max 256GB for $800 tbrough them
Feels great to support a Jewish owned deliver service & shipping was fast and prompt. Oculus quest 2 works great a few scuffs on the box but no damage to the headset. There's no motion sickness from the headset like I saw on the reviews on the site on ShopiOSx.com
Tip for consumers:
They’re Jewish owned
Products used:
Oculus quest 2
We are a 5-year old wholesale resale electronics business based in Silicon Valley. Dedicated to bringing you top tier quality, value and assurance.
We originated in 2017, started by Jessica & Adam Villines — ShopiOSx originally started as a campus based business and since then have expanded to over 20 locations in the U.S.
Hi Dale,
We were so happy we were able to resolve this issue with your PayPal payment for your sold phone. We appreciate your business!
Thank you