• Shopps

Shopps

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Overview

Shopps has a rating of 2.4 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Shopps ranks 611th among Home Decor sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Returns
    10
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
9
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How would you rate Shopps?
Top Positive Review

“Shopps.in genuine and trusted India home decor company”

manisha d.
2/24/22

Shopps.in 100% genuine and trusted India home decor company. Ordered multiple side table console table marble top dining table and metal wall decor. shopps.in also has COD cash on delivery of 40-50 metal wall decor items and other items are made on order. Delivery maybe a 10-20 days depending on design. They make high value goods.

Top Critical Review

“Complete Fraud - Do Not Trust!”

Aradhana D.
9/20/24

I cannot stress enough how much of a scam this website is. They constantly change their WhatsApp number after cheating people, making it impossible to reach them once you've made a payment. There's no physical address listed—just a vague claim of being an "online-only" store that can deliver pan India. They demand payment upfront, and once you've paid, good luck trying to contact them! Their invoice has GST number, which is valid but belongs to some random company. After reading this, they might try to fix things to appear legitimate, but I warn you—do not trust them. You will lose your money. I filed a complaint already with the Cyber Crime department after waiting over 1.5 months with no response to my order or my inquiries. Save yourself the frustration and don't fall for their tricks!

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user aradhana0602
India
1 review
1 helpful vote
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September 20th, 2024

I cannot stress enough how much of a scam this website is. They constantly change their WhatsApp number after cheating people, making it impossible to reach them once you've made a payment. There's no physical address listed—just a vague claim of being an "online-only" store that can deliver pan India.

They demand payment upfront, and once you've paid, good luck trying to contact them! Their invoice has GST number, which is valid but belongs to some random company. After reading this, they might try to fix things to appear legitimate, but I warn you—do not trust them. You will lose your money.

I filed a complaint already with the Cyber Crime department after waiting over 1.5 months with no response to my order or my inquiries. Save yourself the frustration and don't fall for their tricks!

Tip for consumers:
Beware. Its a SCAM

Service
Value
Shipping
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Quality
Thumbnail of user divyad31
India
1 review
0 helpful votes
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February 1st, 2024

A wall decor has been ordered and received but the website picture was misleading. It was a tacky material with a cheap quality paint which comes off on scratching. At the time there was no proper customer support to reach out and after finally when I managed to reach them and the seller, I was asked to take down the review from the internet to process my return request, which is absurd. Finally after 1 month I managed to get my refund.
On the basis of
1. Low quality, and
2. No customer support
I strongly don't recommend them.

Edited on 01-02-2024
After posting this review I have started receiving messages from the customer care +91 ******* ******* insinuating that I've "ungratefully" posted the negative review after getting my refund, which is my money. I'm now very sure that they are not legit and the positive reviews are paid ones because a legit company can take both positive and negative criticism. Please find the picture of the worthless piece they call it a "wall decor" I've received and the screenshot of the harassing messages from the customer service post closing the deal.

Tip for consumers:
I assume they are a fraudulent website from receiving a harassing messages from the customer service for posting the negative review.

Products used:
A wall decor

Thumbnail of user manishad16
India
1 review
1 helpful vote
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February 24th, 2022

Shopps.in 100% genuine and trusted India home decor company. Ordered multiple side table console table marble top dining table and metal wall decor. shopps.in also has COD cash on delivery of 40-50 metal wall decor items and other items are made on order. Delivery maybe a 10-20 days depending on design. They make high value goods.

Tip for consumers:
You can buy with total confidence. prices are also better then others

Thumbnail of user kritigupta.2591
India
1 review
1 helpful vote
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September 21st, 2023
Verified purchase

This is the first for me in terms of a marketing and digital retail scam. The site was not so popular so i called on the contact number first and we spoke over call and whatsapp both. I was concerned that i might not like the product so i assured that it could be exchanged and they agreed that exchange is totally possible if you dont like what you get. Once delivered, i called the person again and asked for exchange, he spoke to me rudely at first but agreed for exchange. Since then i have been calling him and dropping whatsapp msgs but no response from them. Its as if i bought something from a ghost. My worst experience ever. I would not recommend anyone to buy anything from this site. Waste of money and time. They dont even have the basic decency to tell me that the exchange is not possible and they are sorry for conveying me wrong information before. They have serious ethic issues.

Tip for consumers:
I just wish for them to stop the retail business if they dont know how to handle it

Products used:
I had bought a wall art and i ended up using None. It’s literally packed and kept at my place

Thumbnail of user sonalip29
India
1 review
0 helpful votes
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April 24th, 2022

The delivery times was more then they had predicted so its good to always consider few days more then what they predict. Otherwise quality and delivery and interaction with the management were great indeed. Buddha status 1 feet Macramé swings, SS pvd dining table and console tables. These are what i purchased

Tip for consumers:
women and housewives from India who prefer High quality designer Home decor metal SS PVD furniture . Buddha statues in 2 feet 2 feet and 3 feet and ofcourse Macramé swings for home and Metal wall decor clocks and mirrors

Thumbnail of user kumarm31
Texas
1 review
3 helpful votes
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March 19th, 2023
Verified purchase

Shopps.in is a verified fraud, online scam. All they have is good pictures on the website. They have no products, no ethics and no customer service.
Once they collect the cash, they become unresponsive. I bought an expensive dining table from them. They didn't send receipt until I chased them for it. There was no mention of delivery and there is no place to call. Only a number in which they will call back. After several chases they send 8 poorly made chairs and a 6 seater dining quality – an absolute disaster. Now that they have got the full cash, there is nothing a customer can do about it. When buying expensive furniture buy it in person or from a trusted vendor not from this scamster.

He took my complaint and photo of the shoddy furniture, removed my complaint and wrote a glowing review himself and posted it on his site. So now i know all his testimonials are fake.

Tip for consumers:
Just stay away. This is a online scam

Products used:
Dining Table

Service
Value
Shipping
Returns
Quality
Thumbnail of user mamus
India
1 review
0 helpful votes
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November 15th, 2022

We went around Delhi and NCR searching for the exact table for our needs. No one could give us and no store did customization. So we contacted shopps.in and they gave us a quote with different materials and options. We selected one in our budget. Came in 2 weeks but gorgeous. Recommended

Service
Value
Shipping
Thumbnail of user madhavsingh62472
India
1 review
1 helpful vote
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July 26th, 2023

Received my Italian marble top center table I purchased from Shopps.in. It's a very good piece, and I had some changes made to fit my living room between the sofa and other tables. They gave me the same design in the sizes I wanted, and I couldn't be happier with my choice.

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Value
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Thumbnail of user utkarshsingh72829
India
1 review
0 helpful votes
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July 27th, 2023

This stylish metal wall clock from Shopps.in was the new wall decor piece in my living room. I ordered and got it promptly. The material and the oversized Roman numerals make it a unique addition. It was my first time purchasing metal wall decor, and it turned out to be a good buy.

Thumbnail of user gauravt37
India
1 review
0 helpful votes
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August 2nd, 2023

Recieved my Lovely modern console table combo with mirror that I bought from Shopps.in. The new pattern and design perfectly complements decor. This was my first purchase, and I set it up in my entryway.

Thumbnail of user kajals31
India
1 review
0 helpful votes
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November 18th, 2022

I got the reference from a friend who has purchased some products and asked them to do a custom design of coffee table. Good results and great quality

Thumbnail of user namartas2
India
1 review
0 helpful votes
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November 17th, 2022

Purchased an ark shaped side table with 2 marble 1 small and 1 big to ascertain whether this is genuine or fraud and receive a very good piece.totally happy and placed orders for more

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Value
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Thumbnail of user ajoym1
India
1 review
0 helpful votes
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November 19th, 2022

Was on the lookout for some side tables and found shopps.in with a great variety. They custom make on order and all my orders was well finished and delivered safely

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Value
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Thumbnail of user madhavs15
India
1 review
0 helpful votes
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November 15th, 2022

The best part is that they are able to customize any and all designs, so we got a bigger venetian mirror and received a beautiful piece

Thumbnail of user anuragd9
India
1 review
0 helpful votes
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November 16th, 2022

Nice trustworthy shop online
They deliver all india, and since we were in assam we called was assured delivery. Took 3 weeks but was totally worth it

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Value
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Thumbnail of user sobbycv
India
1 review
0 helpful votes
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August 1st, 2023

Received.my customized buffet side board console and 8 seater dining table with chairs to my new home in cochin kerala

Tip for consumers:
Have asked quote for purchase of more items

Products used:
Dining table and buffet tables

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Value
Shipping
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Thumbnail of user govindasokg99
India
1 review
3 helpful votes
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July 4th, 2023

I am writing this review to share my horrific experience with Shopps.in in order to alert others and prevent them from falling victim to their deceptive and fraudulent practices.

I recently made a purchase from Shopps.in, and it turned out to be an absolute nightmare. The product I received was nothing short of a disaster, completely different from what was advertised on their website. The quality was shockingly poor, and the finishing was shoddy at best. It was clear that they had intentionally misrepresented the product in their photos and descriptions.
To make matters worse, multiple crucial pieces of the product were missing, rendering it incomplete and unusable. When I attempted to reach out to their customer service for assistance, I was met with complete silence. They did not respond to my emails or answer my calls for an entire week, conveniently ignoring their own return and replacement policy timeframe.
They deliberately did this and now they are claiming that the return window is closed.
The most concerning aspect of my experience is the deliberate deception employed by Shopps.in. They deceitfully substituted key features of the product, such as a golden metal beading, with flimsy paper stickers. This level of dishonesty and manipulation is unacceptable and demonstrates a complete lack of integrity in their business practices.
I strongly advise potential customers to steer clear of Shopps.in. My experience, along with numerous other complaints I have come across, indicates a pattern of fraudulent behaviour. It is evident that they prioritise making a quick buck over delivering quality products and providing honest customer service.
Do not be fooled by their claims of commitment to customer satisfaction. Shopps.in is a scam, and their actions speak volumes about their lack of professionalism, reliability, and ethics.
Please save yourself the headache and financial loss by avoiding Shopps.in at all costs. Let us stand together against such unscrupulous businesses and protect others from falling into the same trap.

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Thumbnail of user jeshank
India
1 review
0 helpful votes
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November 17th, 2022

I am really impressed by the selection of dining table and centre tables. Paid and received a set of 6 chairs and a dining table in golden colour

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