website thubmnail of ShopRite
How would you rate ShopRite?
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Delaware
1 review
2 helpful votes
Follow julie b.
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Website Sucks!
March 18, 2021

Every time I try to order groceries from Shoprite.com there is a problem. The site is slow, times out, limited slots available for delivery & pick-up, etc. Half the time I can not even complete an order--like tonight! I wasted over 30 minutes trying to place an order and site shut down! What the heck! Worthless!

Date of experience: March 18, 2021
New York
1 review
4 helpful votes
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Rude Cashier
January 7, 2022

I was checking out this morning from the North Greenbush, NY ******* location and tried to use a coupon and asked the cashier, Damon is his name and he said I can't use it until my next visit and I said that is ridiculous and he actually told me that I am ridiculous. I am so appalled by his attitude. He continued to carry on and told me to pay for my stuff and get out. I have submitted a complaint about rude and unprofessional cashiers in the past. Obviously Shop Rite doesn't care who is paying their bills because they continue to allow such rude individuals to represent their company. This time I will tell you I will do my shopping at Market 32. I have never received such unprofessional customer service and I'm done with this location!

Date of experience: January 7, 2022
New Jersey
1 review
0 helpful votes
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That rice sucks. ShopRite should be more careful in the selection of their products. I hardly ever buy anything bowl and basket because it is absolutely sub par products and the rice proved my point.

Date of experience: December 4, 2023
New York
1 review
3 helpful votes
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Awful! Website glitches like mad, when you call them you get 100 dumb
Questions and when they are done asking they put you on hold then tell
You what you already new and reported to them in the first place. Dumb
AND stubborn (the usual combo) as can be - they think they are giving
You a favor by talking to you! Never will I ever even consider dealing
With them again - what an awful waste of time and mental energy!

Date of experience: May 11, 2019
New Jersey
1 review
2 helpful votes
Follow Madhu L.
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I depended on shoprite instead of other stores.my main items they didn't give. They discard 50% of my listed ordered items. Mainly the shoprite discarded rice, oil, flour, chicken which I needed most. I will never recommend to pick up or home delivery from this shop. I will never order online again.

Date of experience: April 25, 2020
New Jersey
2 reviews
4 helpful votes
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A joke
August 4, 2020

Purchased $180 worth of groceries. Received $128. I even said allow substitutions. I also gave my phone number so they could text me. It wasn't like I was missing exotic items. I was missing butter, bacon, chips, hot dogs, ice pops and a few other things. My husband picked up the order and questioned why they didn't replace anything. She looked at him blankly. This was a young girl about 17/18 and she obviously not an experienced shopper. If they are going to offer this service AND charge for it, at least try to be as thorough as possible.

Date of experience: August 4, 2020
New York
2 reviews
2 helpful votes
Follow bob m.
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Weekly sales flyers
January 7, 2023

Been there 3 times and every time had to fight for the sale price.not sure why. The ad says 4.99 a pound but when you check out its 7.99 lb.show the kid the sales flyer he called the manager he says did you down load the digital coupon.i said no it dosnt say that in the ad.he said well you have to.next time tuna 10 for 8.88 had customer service girl download digital ad bought 10 cans charged me 1.79 a can.the place is a joke ripping people off not even good at it.BEWARE of shoprite

Date of experience: January 7, 2023
New York
1 review
4 helpful votes
Follow Merry C.
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Recently order grocery from Instracart Shoprite store, vegetables are not fresh, overcharged than label shows, gave low price grocery but charged with high price, over charged over $30. Will order from it anymore, ordered from other stores, BJ's is an excellent experience, very clear and clean receipt, everything is the same as you ordered online, so we gave delivery man extra tip and he deserves that!

Date of experience: April 10, 2020
New Jersey
1 review
1 helpful vote
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Price Gouging
November 20, 2022

SR is going overboard on their pricing. They and the gas companies are taking advantage of the economy, raising prices beyond the suppliers increases. Oil cos are making record profits, as are supermarkets.
In our area, Waretown, NJ, Lidl is kicking Walmart and Shop Rite's $#*! price wise.

Date of experience: November 20, 2022
Delaware
1 review
0 helpful votes
Follow Beth R.
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No cashiers
December 20, 2021

My shoprite is now all self checkout not even one cashier. I didn't notice that or I would have turn around and left the store. I had a very large order and I'm in my 60's I'm not in shape to be doing all that. I will be going to one of the other markets around town I'm done with Shoprite sorry but I'm not paying for food & bags and have to check myself out as well. I see shoprite losing allot of senior customers and we are the ones with the money these young folks today don't have a pot to piss in. Look for shoprite to go out of business

Date of experience: December 20, 2021

Overview

ShopRite has a rating of 1.3 stars from 143 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShopRite most frequently mention customer service, credit card and home delivery. ShopRite ranks 116th among Grocery Delivery sites.

service
58
value
55
shipping
25
returns
29
quality
53