website thubmnail of ShopRite
How would you rate ShopRite?
grey star
grey star
grey star
grey star
grey star
New York
1 review
3 helpful votes
Follow Sharlisa M.
Unfollow Sharlisa M.
Send Message
Share Review
Report Review

This person swas very threatening to me last night in this store. I plan to write about his everyday until I can come to this store without threat. He did not want to put the price on the fabric softener you can pull cam as I look for the price as he and a coworker stand and chat. Someone spoke to him and I said that he saw me looking for the price. I was walking away when he then came to me screaming that I better watch myself. I walked away then returned to take these photos of him. I shop and live in the community I will not be threatened by workers where I spend my hard earned money.

Date of experience: August 15, 2020
New Jersey
1 review
0 helpful votes
Follow Yurij g.
Unfollow Yurij g.
Send Message
Share Review
Report Review

What can I say? They move location of food daily so you don't know where to find anything. They mislabel prices all the time and make you go through a half hour process to confirm they MISLABEL PRICES! The automated check out doesn't work and rushes you to check out. Over and Over and Over it tells you to do this or that. As a final moment, after paying them $100 for 6 items your reciept hits the floor! Go spend $100, put up with automated check out, work for shoprite, and then bend over and pick up your reciept off the floor. The owners are A-Holes! I have seen them at the store acting like KINGS shifting where food is positioned. I really dislike this place and looking for other options. Just perfectly 2023! Pay me $100 while I put you to work! SMH!

Date of experience: August 21, 2023
New Jersey
1 review
0 helpful votes
Follow Patricia S.
Unfollow Patricia S.
Send Message
Share Review
Report Review

I understand there is a shortage of workers but the employee in charge of cashiers and check out lanes should not be verbal to customers over frustration. This person could use some backup support.

Date of experience: September 6, 2023
New Jersey
1 review
0 helpful votes
Follow GM F.
Unfollow GM F.
Send Message
Share Review
Report Review

Shop at home
March 1, 2020

Waited for 30 min before the lady actually came to my car to pickup my credit card. When asked what was taking so long she stated they were behind. I thought that was bogus since three cars pulled in 10 to 20 min after me and they got their delivery. Yeah " their behind" -- more like a horses behind!

Date of experience: March 1, 2020
New York
3 reviews
1 helpful vote
Follow mindy k.
Unfollow mindy k.
Send Message
Share Review
Report Review

Shopright on Route 35 Holmdel, NJ
November 10, 2021

One employee has stood out to me for awhile. Keith Hoffman works on the self-scanner line and his efficiency, professionalism, pleasant manners, and hard work all makes him an asset to his company & makes me want to return here bc employees like him upgrades the experience of this place. I just recognize great & helpful employees everywhere i go (which is not uncommon unfortunately) but Keith is a standout and should be called out.

Date of experience: November 10, 2021
New Jersey
1 review
1 helpful vote
Follow Amy K.
Unfollow Amy K.
Send Message
Share Review
Report Review

My first experience with Shop Rite home delivery resulted in a two-hour late delivery, three phone calls from the store, a promise to refund the delivery fee (which was still charged to my card) and then received the wrong order. Considering I only ordered 3 items, it was pretty hard to get it wrong but they did regardless. A total waste of time that I won't repeat. I'll stick with Fresh Direct.

Date of experience: April 17, 2017
Pennsylvania
1 review
1 helpful vote
Follow Toni L.
Unfollow Toni L.
Send Message
Share Review
Report Review

Myself and my bf are both disabled. I have had the worst experience three weeks in a row. My orders being delivered to the wrong addresses. The workers in the office are very kind, but if I get a delivery from the shipper company I don't get my order then when they redo my order of course something is always out of stock I have called corporate and they said they would look into it but I'm thinking it's just to blow me off. Said to call my store and have them note that the only delivery method for us is one of their drivers. I hope this happens but I'm not betting on it. Very frustrating

Date of experience: December 17, 2022
Delaware
1 review
0 helpful votes
Follow Ida T.
Unfollow Ida T.
Send Message
Share Review
Report Review

Everything in the store.
February 21, 2024

Everyting in this store is HORRIBLE, There produce & meats are the worse they don't even check there rotten vegetables. And there cashiers are not pleasant. So Glad that I shop at WEGMAN'S. They have everything that is beautiful in this store. I can't understand how shoprite stays in business.

Date of experience: February 21, 2024
New Jersey
1 review
9 helpful votes
Follow joan s.
Unfollow joan s.
Send Message
Share Review
Report Review

RUDE employees
May 5, 2020

Unbelievable rude employees! With everything going on with the virus, I had politely asked the cashier if she would spray down the belt for me. "Can you please spray the belt for me ma'am." At which her (Cheryl's) reply was "You're not talking to me that way. I'm not cleaning it." I have no idea what I did wrong? This is one, of many examples of rude and unprofessional behavior that I endure at this ShopRite.

Date of experience: May 5, 2020
Connecticut
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Send Message
Share Review
Report Review

Awful
November 10, 2020

I specifically Ordered certain products because they were on sale and had an online promotion. They sent me a text message 2 minutes before they put my order on the truck letting me know that they were out of a huge amount of my order. They went on to tell me that there was nothing they could do. I am never using shop from home delivery service from shop rite ever again. I will be shopping From Stop & Shop from now on or instacart

Date of experience: November 10, 2020

Overview

ShopRite has a rating of 1.3 stars from 143 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShopRite most frequently mention customer service, credit card and home delivery. ShopRite ranks 116th among Grocery Delivery sites.

service
58
value
55
shipping
25
returns
29
quality
53