WSS

I'm a USMC Veteran & I've had several foot surgeries & was recommended by my surgeon to wear New balance shoes. I purchased shoes from WSS the shoe rubber separated from the sole W/I 2 mths by no fault of mine & they wouldn't replace the defective shoes. I understand the 30 dy return but they were defective you could see they weren't attached properly. Sad situation. I'll go elsewhere from here on out. These were purchased from the store in Corona California

Bought my toddler grandson a cool pair of Skechers.Not so cool when they arrived, they were used/preowned! Even had someone's initials written in them. I definitely do not recommend.

Not a bad selection, but the music was so loud, I had to pretty much yell at my sin about the shoes, as well as the cashier. They couldn't even hear me tell them my information.

I ordered a pair of tie dye converse for my nieces birthday. When I asked customer service when they would arrive they would not be me an answer. The shoes arrived and when I opened the package I could tell these were worn and returned. The box was tore up, the shoes were scuffed up, the laces had stickers in them, the shoes had marks on the inside along with cat or dog hair. My nieces birthday party was the very next day and I didn't have the present I was wanting to give her. I did my part by ordering and paying in time to have these here for her birthday party. This company did not do their part in supplying the shoes that I was promised in new condition. I was given the option to return the shoes and get a refund or to return the shoes and get a replacement. But I am still upset that I had to go buy another gift to replace the shoes so I would have a present to bring to the party. That's extra money out of my pocket for an incompetent company. I should have ordered from Footlocker or another company.

What a horrible experience in this place from the manager me. He started counting the time he had to close the place he closed the door in my face and then I didn't change my shoes

I received my purchase in the mail today, then when I opened my shoes one of them was missing the wrapper on the inside and the boxes looked old… Then I looked at the shoes and they seemed fake… I instantly got online to look at the reviews, just now reading the reviews, and I believe they might be fake… Instantly regretting my purchase… I will be taking these to the store to verify whether or not they are real… The tag says made in Vietnam…

Do not do business with WSS - total scam. Ordered online, they took my money, days later canacelled my order, and refund was not sent. Completely ripped off.

THESE PEOPLE ARE SCAMMERS AND DO NOT CARRY ANY OF THEIR MERCHANDISE PROMOTED ON THEIR WEBSITE. I BOUGHT A PAIR OF SNEAKERS AND THEY DID NOT WANT TO REFUND ME IT TOOK ME ALMOST A MONTH WAITING ON PAYPAL TO GIVE THIS COMPANY A WIPPING. WHY IS THIS SO CALLED COMPANY IN BUSINESS? HUmmmmm. R ARE THEY. DO NOT PURCHASE FROM THEIR WEBSITE UNLESS YOU WANT YOUR MONEY STOLEN. AWFUL AND CROOKED PLACE FOR SURE.

Shoes did not fit and company refused to accept a Christmas return because it was 2 days past the 30 day return policy, despite a COVID outbreak where it has not been possible to exchange Christmas gifts let alone go drop off the return because WE HAD COVID.

They sent me the wrong pair of shoes and then had the audacity to put me on hold for an hour. Warehouse Shoe Sale needs to change their name to Warehouse $#*! Show.

Send shoes- two in different sizes. Took forever for them to contact back. Lots of confusion and trouble.
Not recommend

This store takes forever to restock anything really.

I found some stuff online but couldn't use the gift cards I received. What store doesn't allow to use their own gift card.

These Shoes are so fake.Really low quality. Plus they don't send any Information to contact them or to make returns. I'm screw.

If you buy Christmas gifts early, beware they won't return or exchange unused products that go beyond 30 days.

Des (Destiny) assisted me and answered all of my questions. They have competitive pricing and a wide array of products. Would highly recommend!

Awesome Shoe Store! I will definitely use them again, ordered my shoes and they came within a week and a half.
Great Job WSS!

I've only made one order from them, but they had the best price and shipping was fast. I got the shoes I order in good time.

As a paying costumer I would think that the staff would be considerate and do their jobs professionally, instead of embarrassing the people who contributes to their lively hood some would call a pay check. I feel highly disrespected and would like to know why a certain employee thinks it's ok to confront who he thinks is allegedly committed fraud it's one thing to ask someone to leave but to continue to make a scene as if I was convicted in court for a crime I have no known knowledge of... I really feel discriminated against like. What gives him the right to accuse someone who has always paid cash or with the closest thing to cash DEBIT. I don't have credit cards for that very reason because I've been a victim of fraud in my past experiences with banks so I save myself from the hassle but to do all that and now be the accused, is just biased. So for the employee at niles st. Wws named JUSTIN. Just because you may deal with people who commit crimes against you or you don't know how to communicate when addressing issues such as get the facts straight do your homework because the treatment you bestowed on me very out in the open like I was a theif who has no up bringing when in fact you carry yourself just as such You don't know me nor don't know my life so when you are proved wrong just remember you had to chance to explain why and you refused so when you're time comes think of me cuz I will be thinking of this very moment because I'm am suing for slander..

Bought some shoes and when they came you could tell they had been worn and used. Had to send them back. Never again!

This store was amazing! I bought 2 pairs of Vans from this store with no problems at all and super fast shipping! I highly recommend to anyone!

Wss shoe store in norwalk trying to bang whittier... lmao. Most unprofessional workers I've ever dealt with
We ordered online and they only shipped 1 shoe. They told us to come down and use their employee discount. I drove 40 min to get there just to be told the whole store doesn't carry my size. There was about 6 girls there looking busy not doing nothing but playing around. The store mgr on duty says she will refund me w a 30 percent discount then opens the drawer and shuts it trying to say she gave me my money back when she didnt. Then after trying to take my money she finally gives me 10 back which isn't 30 percent of 70. Then when I'm talking to the mgr one of the girls cuts me off and says have a nice day trying to get me to leave while I'm in the middle of a sentence w the mgr. The mgr tells her rude $#*! to walk away and I told her listen to her boss and walk away. She then sits there trying to gang bang on me in the norwalk store talking about she's from v whittier. Then the other girls yelling me to get homies so we can all fight... most ridiculous scene ever. If this is who wss has working for them nobody should ever give them their business. A bunch of thieving $#*! lowlife behind the counter trying to steal- gangbang and incite violent situations... do better wss!

I placed an online order on 11/30/2019 for a pair of Van for my daughter to receive by Christmas. I received an email 12/9/2019 stating my order was cancelled due to shoes not in STOCK & I would receive my refund in 3-5 business days. Well its 12/30/2019 I still haven't received my redund I've made several calls to get my money back only to be told an email was sent to Accounting Dept & to call & dispute it with my bank. Not only did I not get the shoes we wanted for Christmas but now they don't want to give me my money back. It's horrible to have to fight for your own money for something you never bought after all! I will never buy from WSS again they lost a good customer as well as my family won't shop with anymore either. It's ridiculous why you have to be told your money is being returned for a cancelled order in 3-5 days come to find out customer service has no clue how to fix the problem. I asked to speak to a Supervisor & there is no Supervisor what kind of poorly customer services does such a big company like WSS got going on? I would not recommend shopping ONLINE ORDERING from WSS! BEWARE HORRIBLE RIP OFF RIDICULOUS NIGHTMARE UNSATISFIED CUSTOMER. POOR CUSTOMER SERVICE DON'T DO IT!

I ordered a Nike tech fleece and shortly after it took 2 weeks to arrive I found out that it was fake then about 2 weeks later The whole thing faded