SimpleDress

I will that we read those reviews prior to loosing money with them. Dresses are odd sizes, quality is bad, customer service is horrible, you out of money! You can't try the dress on and they don't give you a refund….

The dress I received looked like it was made from bed sheets. The buttons were hanging off, the lace was uneven and everything looked cheap and poorly put together. The craftsmanship was piss poor!. I have done everything in their return policy states to receive a refund. I have been offered unacceptable options offering only to return $40 of the 147 that I spent. Then offering to make another dress. I contacted them with pictures within 24 hours after receipt of the dress On March 31,2017. I have sent follow up emails on April, 1, 2, 3, 4, 5, 13 and again today April 15,2017. The lack of response to rectify this situation is despicable.

Wish I would have looked harder for reviews - now we are out $80+ and have 4 days to find a dress - don't let that happen to you. We ordered: A-Line Spaghetti Straps Short Burgundy Satin Homecoming Dress with Pockets.

Website said in stock and gave a shipping date. It didn't arrive on time and when I started to email about it - they said it was being made at the factory. Came 7 days late. Description says burgundy, and website pic matches that, but dress that arrived is bright red. I understand "variations" but this is way more than a variation. Description says satin - it is not satin - it's a very cheap, thin material, almost see through, tacky at best. Please don't get tempted. Based on reviews here, I am not even going to bother with a return because my time is worth more than that. It's a lesson learned.

Spent 133 on a dress. Showed up different from what the ad showed. I asked for a refund because of that. They offered my a 40 dollar apology. I accepted beings its better than nothing. I still have not seen that. Cheap knock off crappy dress made out of cheap material and horrible quality!

Ordered prom dress, looked nothing like picture when it finally came almost a month later. Emailed to return it, they offered me $40 back on a $166 purchase! Told me to ship dress back which I did, it cost $35. First class USPS doesn't offer tracking, which i didn't know, SimpleDress says it never received it so now I'm out $166 plus $35 shipping. Horrible, horrible company!

I was in shock when I got the few dresses and a bag that I ordered. The bag (supposedly leather, hahah) was stinking of some horrible toxic chemical and was made of anything but leather, just horrible cheap toxic imitation.
The dresses were no better. There was no linen involved, although all were marked as "linen". Sub-quality, looking nothing like what I have ordered.
Of course, the customer "service" is not answering. It took forever to get the return address from them, only after Paypal got involved. And now they are just ignoring all the messages.
Chinese crap at its worst.

I found a dress on here that I absolutely loved. I was hesitant, but ordered it. They told me it would be made in 10-12 days then shipped. Well, it's been a month and still isn't made. I have been in contact back and forth for WEEKS and they keep saying the same thing. I am getting very sick of this and it's a huge inconvenience. Plus, they already charged me. I hope the dress is worth it if it ever comes. Especially since it is for my senior prom. Please, simple-dress, if you're reading this, send me my dress already. Thanks.

Do NOT buy from simple-dress.com! Terrible terrible! I ordered my wedding dress, paid extra for expedited shipping to make sure that it arrived early or at the very least on time. A week before my wedding, I still hadn't received tracking. I did a live chat and was assured at the latest it would arrive the day before my wedding. It DID NOT! Came three days after and when I went to return I was told no, they have a 3 day return policy. Guess where I was? Honeymoon! Then they asked SEVERAL TIMES, if I could keep the dress for use at a later date! For what, my next wedding?!?!? Seriously? Their policy states if the dress is late an automatic 30% refund is issued. Never happened. A 20% refund was offered.
BEST YET, they will ONLY give you a return address to CHINA even though the dress was shipped from New York!

I received myprom dress today. Looks as it did in the picture. Very Happy with it. The only thing about this site is there lack of communication. They don't send you information like they should about the purchase and tracking. Fast shipping it only took 5 days from China to Canada. Over all happy.

I ordered 2 dresses from simple dresses and paid shipping to get here in 2 to 3 days and did not get it. These people are scammers. I was told finally they didn't have the fabric to make the dress, then why have the dress on your site! Still have not received the 30.00 a piece on both dresses I had 2 to 3 day shipping. Horrible site. Do not order from them total scam!

The good news is I did get the dress I ordered. Fabric and fit was fine EXCEPT I ordered a size 16 dress and the arm holes were maybe for a size 6 dress. I don't think I have huge arms but I could only pull up the sleeves to my elbows. I sent video of me trying to get my arm in and measured the size of the arm hole and they would not resolve the issue. They offered $30 refund on a $150 dress which would not even come close to covering the cost of alternations. Infuriating, don't purchase from here.

I ordered 5 dresses I gave all the measurements and they are all a size to small. I tried to contact them multiple times to return them and no one has gotten back to me. I paid over 500$ for these bridesmaids dress and now I am stuck with them! Worst thing I ever did was order from simple dress!

The pictures of the dress that you see on Pinterest are nothing short of beautiful. You think you are about to get a dress worth 200$, but you don't. If I could give this a 0 rating I would. Yes I knew when my dress was coming. Yes it came on time. Was it a good quality dress? NO. I wouldn't be caught walking into prom in the dress I got even if someone offered me a million dollars. Cheep tacky material, not stitched together well. Bulky at parts, and not smooth. I would suggest going to a mall, or an actual store. You WONT get your money's worth here. I was so disappointed. I got a long sleeve lace mermaid dress. Look great on the girl. But she was definitely not wearing the same dress that was sent to me. Hers looked good quality and smooth throughout. I really hope people read these reviews before buying. Please go to store or a better website. I hope you find the dress of your dreams! But you won't find it here.

They sell knock off dresses illegally! They are currently being sued for this. They sent me the dress in the wrong color and they're making it impossible for me to return it or get my money back. Shipping back to them costs as much as the dress itself, and they don't accept their mistake.

I ordered a dress that cost 236 dollars. Afterward, I got an email where the customer service demanded an additional 200 dollars to get my dress in time. After I declined the offer, they told I still need to pay 200 dollars more to get the dress delivered. Stay away from that site. Money is not returned yet.

We had the same situation happen as Olivia. We had sent several pictures along with order numbers and have been waiting patiently. Today we have an email that states we will have to resend the pictures and everything we already have on February 4 because they are going into the Chinese new year. We'll see if they come through in the end.

I ordered a dress, paid for expedited shipping and received the dress weeks later. Dress had an awful smell and was waaaay to small. I contacted simple dress and they bs me for 3 days to later tell me they would not be able to exchange or refund me my money. The lining of the dress was messed up, material was cheap, horrible fishy smell & the dress was ripped. Don't buy from this website not only do they sell u garbage but they are extremely rude!

The quality was not what I was expecting for 200.00 when I tried to return the dress I was told they would not give me a refund since it had been more than 3 days. I contacted them about 10 days after I received the dress. I am divorced and this was the first time my daughter was over to try the dress on. It took another 8 days for the company to get back with me. They informed me they would do nothing for me since more than 3 days had passed.

Very impressed and happy with my dress! They had initially given them the wrong measurements so they took the time to contact me to confirm the correct measurements. The dress arrived today and I LOVE it! Very very happy! Would definitely recommend! Did not have high expectations in the beginning but am happy with the outcome!

I purchased a costume from the company for Halloween. I ordered a size larger knowing that costumes run small and you can alter larger but not small. 1) the costume arrives in a bag that is a size smaller than I ordered and it does not fit. 2) the only thing that indicates size is the plastic bag the costume arrived in. Conveniently, the tags were cut out of the costume. It wouldn't surprise me if the costume was actually two sizes too small.

I contacted the company requesting a refund since this was their error, not mine as I had double checked the receipt. Their solution was $5 and keep the costume when I paid $72 plus $22 for shipping. Or if I wanted to return it, they would refund my full amount assuming no smells and it clears customs. Oh, and wait it will cost me $80-$100 to return the costume.

In summary, they have no liability or integrity. Do not purchase from this company or similar companies in China.

I ordered a dress online and I got another dress in the mail. Not only was it the wrong dress but it was cheap looking and had a tear in it and they will not let me return the dress or get a refund. If anyone is thinking of buying a dress from simple-dress.com DONT do it it will be a big mistake and you will just waste your money on a cheap knock off dress.

Do not order from this company, the dress does not look anything like the picture. The dress looks so different that I'm assuming they found a picture of a model using a different dress and then tried to recreate the dress that they saw in the picture. They also will not refund you; this is a very poorly run company.

Before I ordered my dress I asked customer service if it would be here before my prom and they assured me that it would and it's not! I asked for refund and they only gave me 80 dollars when I paid over 300.